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Here you will find answers to the question: How do I buy a book from GRIN? We will give you an overview of the shipping costs and delivery time of a book order and you will learn how to proceed in the case of a return or complaint.
How it works: Buy books at GRIN
- Place book in the
shopping cart - Type in
shipping address - Choose
a payment option - Check
order - Shipping
Select a book and add it to your shopping cart
Select the book you want. For the product type, select "Book" and then click on the orange button with the label "Add to cart". After that, the shopping cart will be opened for you. Here, you can check your purchase. You can also adjust the quantity. If you are happy with the selection in your shopping cart, click the green button "Go to checkout".
Enter the desired delivery address
The information with an asterisk (*) must be filled in in order for the order to be processed correctly. The rest of the information is optional. Don't forget to provide your house number!
Select your prefered payment method
Payment methods, such as PayPal and Credit Card, are available.
In this step, you can also click "Add billing address" to specify a billing address.
Check your details
Afterwards, you will have the opportunity to check your order again.
We will ship your order
Your order will be shipped as a DHL package. The package will be delivered within 2-5 working days, within Germany.
Pay directly and without signing up by credit card. You can also pay with our partner PayPal.
PayPal is the world’s largest online payment processor and is, for example, also used on Ebay. PayPal offers you a secure and easy payment method via direct debit, credit card or PayPal balance.
Shipping within Germany is generally free of charge.
Here, you will find a complete overview of the delivery costs.
Within Germany, shipping usually takes 2 to 5 working days.
Here you can find a complete overview of the delivery times.
No, unfortunately that is not possible. If a book cannot be delivered, it will be sent back to GRIN after 7 days. We cancel your purchase and you can, then, place the order again with the correct information.
Please be patient – 99.9% of all orders arrive.
We use the print-on-demand technology, which means that the book is printed and bound immediately after your order. It is shipped with DHL and you will receive an email with the tracking ID as soon as the book is dispatched. It usually takes one to two working days. Shipping abroad always takes a little longer.
For internal reasons, it is not possible to make a purchase and pay by invoice. In our online shop, however, you have various payment methods, which let you pay securely and quickly online: Credit card or PayPal.
Alternatively, you can order our e-books and books from your local bookshop or online.
Please obtain our print publications under the usual book retail conditions via wholesale (e.B. Libri) or directly via Books on Demand (www.BoD.de).
Despite careful checks by our editors, in rare cases, it is possible that parts of the book are missing (e.B. attachments, interviews, illustrations). If there is no explicit indication in the free preview of the work or in the product information, already, that these parts are not included in the book, we will immediately message the author and ask him for a further delivery. You will, then, receive the full version as soon as possible.
If a further delivery is not possible within ten working days, we will, of course, cancel your order completely. Just send us the order confirmation via e-mail (info@grin.com) and indicate the reason for the complaint.
Simply forward the order confirmation to info@grin.com , via e-mail and state the reason for the complaint.
No problem. You can return printed books within 14 days. The withdrawal period begins when you receive the order. The customer is responsible for the costs of the return.
The book pages should only be flipped and turned carefully. For damages, such as turned-down corners or other damage, you may need to pay a compensation.
A right of withdrawal does not apply to goods that have been specifically made according to customers’ demands or are clearly tailored to personal needs.
Here, you will find our complete revocation policy.
Do you have questions or need support?
Just give us a call
or write to us:
We are happy to be personal
there for you.
