How do I buy a book?

You can pay directly and without signing up by credit card. You can also pay with PayPal, our payment partner.

PayPal is the world’s largest online payment provider and is also used on Ebay, for example. PayPal offers you a secure and easy payment method via direct debit, credit card or balance.

Shipping within Germany is generally free of charge.

Here, you will find a complete overview of the delivery costs.

Here you can find a complete overview of the delivery times.

No, unfortunately that is not possible. If a book cannot be delivered, it will be sent back to GRIN after 7 days. We cancel your purchase and you can, then, place the order again with the correct information.

Please be patient – 99.9% of all orders arrive.

We use the print-on-demand technology, which means that the book is printed and bound immediately after your order. It is shipped with DHL and you will receive an email with the tracking ID as soon as the book is dispatched. It usually takes one to two working days. Shipping abroad always takes a little longer.

For internal reasons, a payment by invoice cannot be offered. In our online shop, however, you have various payment methods, which let you pay securely and quickly online: Credit card or PayPal.

Alternatively, you can order our e-books and books from your local bookshop or online.

Please obtain our print publications at the usual book retail conditions via wholesale (e.B. Libri) or directly via Books on Demand (www.BoD.de).

Despite careful checks by our editors, in rare cases, it is possible that parts of the book are missing (e.B. attachments, interviews, illustrations). If there is not an explicit comment in the free preview of the work or in the product information that these parts are not included in the scope of delivery already, we will immediately write the author and ask to send it once again. You will, then, receive the full version as soon as possible.

If a further delivery is not possible within ten working days, we will, of course, cancel your order completely. Just send us the confirmation of your purches via e-mail to info@grin.com and indicate the reason for your complaint.

Simply forward the order confirmation to info@grin.com , via e-mail and state the reason for the complaint.

No problem. You can return printed books within 14 days. The withdrawal period begins when you receive the order. The customer is responsible for the costs of the return.

The book pages should only be flipped and turned carefully. For damages, such as turned-down corners or other damage, you may need to pay a compensation.

A right of withdrawal does not apply to goods that have been specifically made according to customers’ demands or are clearly tailored to personal needs.

Here you will find our complete cancellation policy.