Global Supply Chain Management: Supplier Development Process

Scientific Essay, 2012

14 Pages, Grade: A


Table of Contents

Chapter 1: Foreword

Chapter 2: Supplier Development Process

Chapter 3: Benefits of Development Supplier

Chapter 4: Supplier Development Challenges

Chapter 5: Solution To The Challenges

Chapter 6: Details of Supplier Development
6.1: Requirement of Supplier Development

Chapter 7: Conclusion



Firms are confronted with fierce market competition and invariably suffer from repeated decline profit. Obviously most firms are operating in exceedingly turbulent environment with pioneering and first mover advantage diminishing at an amazing velocity. Consumers are increasingly becoming impatient and are demanding soaring quality products. Coupled with this, there is less strategy to support supplier development in most firms. The evidence being that, there are no formal partnership in place for lots of firms and virtually all key items are dual sourced for supply security; and in most cases suppliers meetings only occur when there is a failure and technical staff of most firms have virtually no confidence for suppliers in opening up with technological thoughts, non existence policy and contract, The inevitable of this is significant high cost, not meeting customers’ priorities and becoming market follower.

In view of this, a way has now been unlocked using outsourcing; collaboration among subcontractors could improve firm’s efficiency levels and inject competitiveness in commodity’s prices. Nonetheless, to attain entrepreneurial collaboration effectively, dealers and subcontractors need to tackle definite concerns relative to their business segment, unique turf and operational performance. Differentiating amid “supplier” and “subcontractor” is imperative. With the earlier being the source of goods/services at marketplace to a widespread customers in huge amount, and the second a provider of customized goods /services usually not obtainable at marketplace to solitary client in miniature volumes. Regarding to the concept under discussions, the issues wrap suppliers as well as subcontractors; the two vocabularies are arbitrarily applied.

The high point of this paper, will be to offer: a supplier development course for firms, effective supply chain management; identify how supplier development relationship could be improved and evaluated; to evaluate firms sourcing policy options; what supplier development involve; enhancing commerce arrangement with supplier and exchanging enterprise; pre-requisites to supplier development; supplier development challenges and solution proposals; all with the view to reaping quantifiable but tangible deliverables for firms. These among other issues will be critically analyzed in the below sections.

Supplier development is a wide theory meant to strengthen efficiencies of subcontracting businesses with the view to acquiring dexterity and competence necessary to meet the preferences of clientele firms and further to improve their know- how to beat expense. Competitive edge is gained via enhancement of supplier’s performance and avoidance of traps associated with it. As firms contract out components and services and attend to core competencies, they progressively more anticipate suppliers to offer inventive and superior goods in a timely fashion at competitive rate. If a supplier is unable to meet the buyer’s needs, the later could be confronted with choices notably: outsourcing and producing in-house, adjusting to relative effective supplier, or supporting to upgrade current dealer’s capacity. These methods could do. The selection many a time is determined by price, volume and type of items. With not too important items, or less strategic goods, the expense of turning to a fresh supplier could be negligible and changing could be in order. But if non- performance supplier offers a novel commodity or know-how (containing sustainably long-term edge to the purchaser), the purchaser could protect this probable edge and convey the job in-house via acquisition of the supplier. Indeed in the phase of these scenarios the prudent alternative could be “supplier development.”

The focal point of this paper will be on: foreword, supply development process; benefits and challenges of supply development; combating the identified challenges and conclusion. This literature will also present interactive outcomes and examples from practitioners. Moreover there were review of websites and best practice papers and other studies.


According to Miroslav Kucera, (2011). Supplier development is a process when crossfunctional team from company and supplier works together intensively for a period on targeted improvement projects. It can include but not limited to teaching the suppliers employees lean principles, redesigning work stations, reorganizing process flow, establishing problem solving groups, reducing buffers through just in time systems, initiating steady flow of thoughts for improvement from all staff.

Supplier development therefore could be described as actions that procuring enterprise starts to advance suppliers efficiency and core competences in an attempt to satisfy buyer’s procurement need.

Supplier development demands composite commitment of resource, information sharing, and performance appraisal yardstick. This lucidly presents an ordeal for the parties involved. There should be sufficient demonstration to induce both parties. For example is procuring entity swayed to believe that committing sparse resource in a supplier useful? Or are supplier representatives certain that embracing guidelines together with support from clientele serves their interest? Success will not be automatic even if supplier and buyer jointly concur that supplier development is invaluable. Though tedious supplier development could be crucial keystone in arranging properly integrated supply chain. The typical company in manufacturing is most likely to spend not less than fifty percent of its net returns on procured inputs. in the midst of firms increasing the level of outsourced job across businesses; this proportion could surge. Accordingly, suppliers will most likely possess superior impact on value, expenditure, know-how and delivering of buyers products.

The effects of supplier exploits on purchaser’s base line underscore the essentials of optimizing supply-chain performance. As a result, one could contend that sustainable improvement of supplier performance could be attained with: pinpointing along the supply chain where wealth could be created; strategically situating the purchaser to conform to wealth creation; executing supplier chain management mix to optimize performance. Considering purchasing and supply as a source of competitive edge and re-align their purchasing and supply strategy to their core business strategy.

Businesses with flourishing supplier-development curriculum propose concentrating on less diffificult-to-fix supplier hitches aid construct drive. This is undoubtedly. However, it is superlative to sight supplier development to be sustainable course that will be center for comprehensive delivering sequence. The primary stride, as a result, is to effectively execute supplier-development agenda.

Interacting with executives of Diaby Ghana Limited, Aryton Drugs Ghana Limited and appraisal intellectual materials, it will be prudent to start by unfolding a process chart that most enterprises instinctively use. Findings reveal most businesses are able to identify suppliers needing improvement; reasonably a small number of firms entirely triumph in supplier-improvement attempts.

Process Chart

Recognition of Key Products

Supplier development is not a must for all Firms. Those sourcing from superlative sources due to efficient supply arrangements and sourcing choices. Otherwise their procurement might constitute a percentage to expenditure and trade, that spending in suppliers might not be tactically or economically justified. Managers must therefore examine their condition and decide if supplier development is necessary, and, if so, which procured products necessitate the needed consideration.

Contracting firms present job to subcontractors, and this helps to wrap up contracts where there is enduring contracts, to warranty convinced financial continuity. If such firms need suppliers to satisfy conditions to the utmost potential degree, then supporting them in their development will be a good call. Subcontractors’ needs need to be appraised and solutions proposed.

Business level decision-making steering body must evaluate comparative planned significance of products bought by the firm to create a mix of critical deliverables critical for accomplishment in a targeted commerce segment. Such evaluation forms a segment of firm’s overall corporate-level strategy, including personnel from departments affected by sourcing solutions. Following categorization of products into non-essential supplies,” problem supplies, leverage supplies, as well as critical supplies; the critical supplies group could be branded imperatively strategic.

Recognizing Main Suppliers

Evaluations of main supplier’s performance to enable firms decide on which supplier possess the needed potential to support. During evaluation, deliverables in quality, delivery time expense, know-how, cycle-time among others are considered and suppliers whose performance is mediocre based on the variables listed above are selected for development. In a Censeo Consulting Group’s study of leading supplier diversity programs, by Raj Sharma and Russ Witt (2008, Pg. 2), “it was established, companies use a variety of strategies for identifying and qualifying diverse suppliers and this encompasses attending trade shows, sponsoring supplier diversity events, advertising and conducting project-specific searches.”

After selection, there should be a concerted effort on the part of the procurer and the supplier to jointly establish the need of the supplier as well as the need-gratifying efforts. Resources of both parties need to be harmonized for development. This is expected to enable the procurer to meet its deliverables with regards to quality, delivery time expense, know-how, cycle-time. The supplier development plan should be jointly executed and monitored and experiences shared by a joint team; this will stimulate the supplier since it can easily sight potential benefit to be derived from such business arrangement.

Formation of Hybrid Departmental Team

Development of in-house joint-functional team enjoins them to deal with the process and such consensus indicates a concerted front to the supplier. The in-house team’s responsibility is to communicate consistently and clearly the needs of the procurer to the supplier. There should be in-house cleansing and dedication in order to elicit the needed response from supplier.

Deciding on Suppliers to Develop

Using clear, measurable, time-bounding specific and attainable deliverables to select prospective suppliers for development with the view to building their capacity to be more proficient in meeting the needs of the buyer. Suppliers whose relationship will profit the buyer should be selected and the process should be regarded as two-way process due to its coalition nature.

Engaging Supplier Executives

Procurer’s in-house hybrid departmental team advances the supplier’s executives with the view to determining some essentials to supply-chain development. Notably: premeditated configuration, benchmark and specialization.

Premeditated configuration necessitates purchasing and supply configuration as well as in-house know-how alignment that centers on both parties needs during the process. According to a guide on appraisal and performance monitoring of suppliers by CIPS, (2006, Pg. 3, 8) “buyers and suppliers should, as appropriate, jointly measure combined performance towards joint goals, and that there are many contractual relationships with suppliers where it is important to agree joint goals and jointly measure performance against these goals; this requires sharing and transparency”. %29.pdf.

Benchmarking demands expense consciousness, reliability and involvement of joint supply-chain development team from both parties. Engaging supplier’s top executives with prudent commercial portfolio for development kick start a specialized character which strengthens the affiliation, promote communication, offer specialized capability, and build confidence.

Recognize Potential Opportunities

Supply-chain executives need to review all indentified potential business opportunies relative to practicality, resource, time frame, and potential net-worth of investment.


Excerpt out of 14 pages


Global Supply Chain Management: Supplier Development Process
( Atlantic International University )
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global, supply, chain, management, supplier, development, process
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Emmanuel Tete Darko (Author), 2012, Global Supply Chain Management: Supplier Development Process, Munich, GRIN Verlag,


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