In today’s hyper-competitive, globalized business world, it is more important then ever for businesses to get the most productivity possible out of each and every one of their employees. Challenges to productivity include a variety of factors, including conflict. Although businesses may try to avoid conflict with processes and procedures such as comprehensive contracts, clear job descriptions, and well-delineated lines of authority, conflict within any organization is inevitable.
Accepting this, this paper will propose a conflict resolution program for Solectron Corporation. This program will seek to reduce the occurrence of conflicts, while also dealing with them as efficiently and effectively as possible when they do occur. A brief company overview will be presented, as well as who the target audience is for this program. In addition, this paper will discuss the concept of conflict, conflict resolution, as well as how this program will improve the company’s overall effectiveness.
Inhaltsverzeichnis (Table of Contents)
- Abstract
- Introduction:
- Overview of Solectron Corporation:
- Target Audience:
- Conflict Overview:
- Overview of Conflict Resolution:
- Proposed Program:
- How this Program will Benefit the Overall Effectiveness of the Organization:
- Conclusion:
- References
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper proposes a conflict resolution program for Solectron Corporation, aiming to reduce the occurrence of conflicts and address them efficiently and effectively. The program focuses on minimizing conflict while enhancing overall organizational effectiveness.
- Importance of employee productivity in a competitive global business environment
- Conflict as an inevitable factor affecting productivity
- Understanding the nature and sources of conflict within an organization
- The impact of structural and interpersonal conflict on organizational dynamics
- The role of conflict resolution programs in promoting a positive and productive work environment
Zusammenfassung der Kapitel (Chapter Summaries)
The introduction highlights the significance of employee productivity in today's competitive business landscape, acknowledging conflict as a common challenge that can hinder this productivity. The paper emphasizes the need for a proactive approach to conflict resolution.
The chapter on "Overview of Solectron Corporation" provides a brief history of the company, tracing its growth from a small electronics assembly job shop to a leading global contract manufacturer. It highlights Solectron's commitment to quality, its expansion into international markets, and its diverse customer base.
The chapter on "Target Audience" emphasizes the importance of involving both employees and managers in the proposed conflict resolution program, recognizing that conflict affects both parties and requires participation from both sides.
The chapter on "Conflict Overview" explores the nature of conflict, acknowledging its inevitability in any organization. It examines the various forms that conflict can take, from informal arguments to formal lawsuits, and explores the root causes of conflict, including incompatible goals and differing perspectives.
The chapter on "Overview of Conflict Resolution" provides an overview of the different types of conflict resolution techniques, including mediation, arbitration, and hybrid approaches. It highlights the advantages and disadvantages of each method.
Schlüsselwörter (Keywords)
This preview focuses on the key topics of conflict resolution, organizational effectiveness, employee productivity, and the impact of cultural and generational diversity in the workplace. It also explores the significance of conflict management strategies within a globalized business environment, highlighting the need for effective communication and collaboration to address potential conflicts.
- Quote paper
- Kimberly Wylie (Author), 2004, Conflict Resolution Program, Munich, GRIN Verlag, https://www.grin.com/document/84836
