The Impact Of Stress On The Socio-Economic Environment Of The Organization


Research Paper (undergraduate), 2011

10 Pages


Abstract or Introduction

Stress is the basic factor impacting the organization and is the major causing of reducing the
productivity of the organizations. Stress is the basis of conflicts and violence in many
organizations. People have problems which need to be resolved otherwise they will put
negative impact touching many dimensions of human life reducing the health and the mental
balance. The organizational productivity will reduce and there will be problems related to the
quality of work life.
One of the greatest challenges facing organizations today is the ever-growing competition,
the continuous increase in customer expectations and customers’ subsequent demands.
Moreover, customers are becoming increasingly critical of the quality of services they
experience. In order to be successful, firms must view stress management as an essential part
of their strategic process.
Increased competition has forced traditional organisations to find ways to retain current
employees and to attract customers the major task of organisations is to promote customer
satisfaction and loyalty while establishing a competitive advantage a major factor on
customer satisfaction and loyalty is the quality. Increased service quality through increased
employee performance is a viable way for organisations to remain competitive. One strategy
which has gained momentum, in services, is the concept of quality and quality management.
Quality can come from happy employees. The stress in the organisations reduces the talents
and competencies by which the employees impact the service quality.

Details

Title
The Impact Of Stress On The Socio-Economic Environment Of The Organization
Author
Year
2011
Pages
10
Catalog Number
V184301
ISBN (eBook)
9783656090397
ISBN (Book)
9783656090083
File size
466 KB
Language
English
Notes
Stress Management
Keywords
impact, stress, socio-economic, environment, organization
Quote paper
Dr. Ashish Mathur (Author), 2011, The Impact Of Stress On The Socio-Economic Environment Of The Organization, Munich, GRIN Verlag, https://www.grin.com/document/184301

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