The management of feelings in projects is important. Project managers who recognise this and act accordingly, are more likely to deliver their projects successfully. Managing emotions in projects is of particular importance due to the nature of projects. They are temporary organisations that often consist of a mixture of people from both inside and outside of the organisation. Project managers often do not exercise direct line management responsibility over these so they need to manage the emotions of people over which they have no control.
This variety of human beings such as contractors, vendors and so on, needs emotionally-aware project managers who are 'strong in interpersonal skills, knowing how to create an environment where people feel valued and motivated to contribute to their maximum potential, and where problems are considered challenges and errors are considered learning experiences (Verma, 1996). It is, therefore, essential that project managers in the Project-oriented society become competent in managing the feelings of people well within their projects.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Emotions in Projects
- Meeting Each Other's Needs
- Relating To Each Other Over Time
- Exchanging Information About Feelings, Thoughts and Ideas
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper aims to discuss the importance of managing emotions in projects, particularly within the context of project teams where direct line management may not be possible. It argues that project managers who are competent in managing feelings within their projects are more likely to deliver successful results.
- The importance of emotional intelligence in project management.
- The need for project managers to understand and manage their own emotions as well as those of their team members.
- The impact of emotional engagement on building trust, rapport, and successful project outcomes.
- The importance of active listening and empathy in understanding and responding to the needs of others.
- The role of emotional conflict management in achieving positive project outcomes.
Zusammenfassung der Kapitel (Chapter Summaries)
The paper begins by introducing the concept of emotional intelligence in project management, highlighting the importance of understanding and managing emotions for successful project delivery. It then delves into three key areas:
- Meeting Each Other's Needs: This section emphasizes the importance of building relationships within project teams by recognizing and fulfilling the needs of team members. It underscores the importance of active listening, empathy, and understanding different perspectives.
- Relating To Each Other Over Time: This section discusses the development of long-lasting relationships within project teams through authentic sharing of feelings and emotions. It highlights the role of trust, mutual respect, and creating an environment where team members feel valued and connected.
- Exchanging Information About Feelings, Thoughts and Ideas: This section focuses on the role of emotional engagement in guiding relationships in a positive direction. It explores specific behaviours associated with positive outcomes, such as active listening, emotional awareness, and conflict resolution.
Schlüsselwörter (Keywords)
The paper focuses on the importance of emotional intelligence, interpersonal skills, emotional awareness, active listening, empathy, trust, mutual respect, rapport building, and emotional conflict management in the context of project management.
- Quote paper
- Dr Eddie Fisher (Author), 2007, Manage feelings in your projects well, and you are more likely to deliver your projects successfully, Munich, GRIN Verlag, https://www.grin.com/document/112182
