This essay deals with the question, how performance can be managed and reviewed in High-reliability Organizations. Aviation operations are subject to operational hazards and their associated risks, and a health and safety management system (HSMS) provides a continuous systematic approach for managing these risks to an acceptable level by reducing their probability and/or consequence.
However, the HSMS ensures that operations are following operational and standard procedures (SOP).
Into organizational structures, HSMS is woven to provide for goal setting, planning, and measuring safety performance.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- HSMS
- Safety supervision
- Performance standards
- Accountability
- Culture of consequences
- Positive reinforcement (R+)
- Negative reinforcement (R-)
- Punishment (P)
- Extinction (E)
- Conclusion
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper examines the factors involved in performance management and strategies for reviewing individual performance in a high reliability organization in the New Zealand context. The study focuses on the role of the health and safety management system (HSMS) and its impact on individual performance, highlighting the importance of safety supervision, performance standards, and the development of a culture of consequences.
- The importance of a comprehensive HSMS in high-reliability organizations
- The role of safety supervision in individual performance management
- The impact of performance standards and accountability on employee behavior
- The significance of a culture of consequences in fostering a safety-conscious environment
- The application of positive and negative reinforcement in achieving performance goals
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: This chapter introduces the concept of high-reliability organizations (HROs) and the importance of a health and safety management system (HSMS) in managing operational hazards and risks within such organizations. It highlights the legal requirements for implementing an effective HSMS in New Zealand, focusing on the responsibilities of duty officers and the importance of due diligence.
- HSMS: This chapter delves into the purpose of an HSMS in preventing accidents and harm, particularly within the context of high-reliability organizations. It emphasizes the dynamic nature of an HSMS in continuously improving safety performance beyond mere compliance. The four pillars of the HSMS are introduced: health and safety policy/accountability, risk management, safety assurance, and promotion.
- Safety supervision: This chapter examines the role of safety supervision in ensuring compliance with the Health and Safety at Work Act 2015 (HSWA). It outlines the requirements for establishing an effective HSMS, including information, training, and supervision, as stipulated in the Accredited Employer Programme (AEP). The chapter also highlights the importance of ongoing supervision and the use of standardized operating procedures (SOPs) for ensuring safe practices.
- Performance standards: This chapter discusses the relationship between HSMS and the setting of clear performance standards. It outlines the importance of involving workers in the development and execution of the HSMS, highlighting the legal framework and specific requirements related to employee involvement. The chapter also emphasizes the need for competency-based training programs and the development of a positive health and safety culture within the organization.
Schlüsselwörter (Keywords)
This paper focuses on performance management and the key role of the health and safety management system (HSMS) in achieving high performance in a high-reliability organization within the New Zealand context. Key themes include safety supervision, performance standards, accountability, culture of consequences, positive and negative reinforcement, and the application of principles from the Health and Safety at Work Act 2015 (HSWA) and the Accredited Employer Programme (AEP).
- Quote paper
- Damien Hiquet (Author), 2021, Health and Safety Management Systems and High-Reliabilty Organisations. Performance Management and Strategies to Review Individual Performance, Munich, GRIN Verlag, https://www.grin.com/document/1145454
