KM is and will be a more and more important issue for all companies in the future, especially for SMEs referring to the fast development of globalisation, if they don’t want to miss the connection to this trend. SMEs haven’t already adopted KM in the same way great companies has done it and often not as effective and systematic as it should be. So SMEs must improve their efforts in this direction and apply the right tools and processes of KM, also and especially referring to the motivational aspects, which are indispensable for it. The focus of this work lies therefore on the practical implementation of KM-Systems and furthermore on the special roles of motivation and commitment of the employees in this process. SMEs must improve their efforts in this direction and apply the right tools and processes of KM.
A it will shown, a knowledge-friendly culture and a proactive management support is very import for the success of the KM-process. This has to be combined with good motivational aids, incentive systems and a well planned commitment of and with the employees from the very first beginning of the KM-process. In the comprehensive view the whole organisational framework could be could be seen as a system of incentives, which either motivates or discourages the employees to search for new effective behaviour within the KM-process.
SMEs should see the knowledge orientated trend as a positive pressure to make their homework in the mentioned way. The presented work provides the theoretical back¬ground for the mentioned goals as well as practical tools and approaches towards KM in SMEs. Some helpful tools are presented in the appendix.
Inhaltsverzeichnis (Table of Contents)
- Executive summary
- Introduction and procedure
- Research objective
- Problem statement
- Relevance of the topic
- Structure of the work
- Terms and definitions
- Small and medium-sized enterprises (SMEs)
- Knowledge and Knowledge Management (KM)
- Motivation
- Relevant theories
- Theoretical approaches of Knowledge Management
- Theory of Knowledge Management in general
- Special theoretical approaches of KM for SMEs
- Relevant theoretical approaches of motivation and commitment
- Theoretical approaches for the special role of motivation and commitment in KM in SMEs
- Theoretical approaches of Knowledge Management
- Practical aspects for the implementation of KM in SMEs
- Practical aspects of the implementation of KM in SMEs in general
- Practical aspects for supporting the motivation and the commitment of employees regarding the implementation of KM in SME
- Conclusion and outlook
- General Conclusion
- Relevance of motivation, commitment and company culture
- Critical Aspects
- Outlook for the future
- Sources
- Appendix
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This work explores the implementation of Knowledge Management (KM) within international active Small and Medium-Sized Enterprises (SMEs), with a particular emphasis on the role of motivation and commitment. The study investigates the theoretical frameworks of KM, specifically within the context of SMEs, and examines the practical aspects of implementing KM strategies while considering the critical factors of employee motivation and commitment. The work aims to provide insights into effective methods for fostering a knowledge-sharing culture within SMEs and highlight the importance of employee engagement in successful knowledge management initiatives.- Implementation of Knowledge Management in SMEs
- Role of motivation and commitment in KM
- Theoretical frameworks of KM for SMEs
- Practical aspects of implementing KM strategies
- Fostering a knowledge-sharing culture
Zusammenfassung der Kapitel (Chapter Summaries)
The executive summary provides a brief overview of the work, outlining the research objective, problem statement, relevance of the topic, and structure of the paper. Chapter 1 introduces the research, defining the objective and problem statement, highlighting the relevance of the topic, and outlining the structure of the work. Chapter 2 defines key terms, including SMEs, Knowledge and Knowledge Management (KM), and Motivation. The chapter discusses the characteristics of SMEs and explores different theoretical frameworks of KM. Chapter 3 delves deeper into the relevant theoretical approaches of KM, both in general and specifically for SMEs. It examines theoretical approaches to motivation and commitment, and explores the specific role of these factors in KM implementation within SMEs. Chapter 4 focuses on practical aspects of implementing KM in SMEs. It examines practical aspects of implementation in general and analyzes strategies for supporting employee motivation and commitment in the context of KM initiatives. Chapter 5 presents conclusions and an outlook for future research. It summarizes the key findings and discusses the relevance of motivation, commitment, and company culture in successful KM implementation.Schlüsselwörter (Keywords)
The primary keywords of this research include Knowledge Management (KM), Small and Medium-Sized Enterprises (SMEs), motivation, commitment, international business, employee engagement, and knowledge-sharing culture. The paper explores the theoretical and practical aspects of implementing KM within SMEs, emphasizing the importance of employee motivation and commitment in fostering a successful knowledge-sharing environment.- Quote paper
- Diplomvolkswirt Stephan Jäger (Author), 2008, The implementation of Knowledge Management in the practice of international active Small and Medium-Sized Enterprises with the special aspect of motivation and commitment, Munich, GRIN Verlag, https://www.grin.com/document/116825