This literature review examines the impact of trust on virtual team effectiveness and derives implications on how trust can be developed in virtual work environments. Organizations are increasingly deploying virtual teams to meet technological and societal developments. However, virtual teams face the challenge of building trust, which is crucial for team effectiveness. To establish a foundation for trust, managers must consider the team member’s characteristics and skills when assembling the team. For this purpose, it is also important that they clearly define the behavioural norms, expectations, and responsibilities of each member. In the onboarding process, managers should provide opportunities for team members to get to know each other to create a sense of familiarity and team cohesiveness, which can be achieved through face-to-face meetings or online team-building activities. Moreover, open and regular communication between team members fosters a trusting environment. It is also useful to provide valuable feedback and create a supportive communication climate. With these measures, managers can establish and maintain trust within virtual teams and thus increase their effectiveness.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Virtual Teams
- Definition
- Virtual Team Effectiveness
- Trust in Virtual Teams
- Building Trust in Virtual Teams
- Conclusion
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper investigates the impact of trust on virtual team effectiveness. The paper defines virtual teams and introduces the concept of virtual team effectiveness. It examines the impact of trust on virtual team effectiveness and outlines implications for virtual managers on how to build trust in virtual teams. The paper also provides recommendations for future research.
- Defining virtual teams and distinguishing them from traditional teams
- Exploring the concept of virtual team effectiveness
- Examining the impact of trust on virtual team effectiveness
- Providing insights on building trust in virtual teams
- Offering recommendations for future research on virtual teams and trust
Zusammenfassung der Kapitel (Chapter Summaries)
The introduction highlights the increasing prevalence of virtual teams due to megatrends such as digitalization, globalization, and technological evolution. It emphasizes the importance of trust for virtual team effectiveness and outlines the paper's purpose and structure.
The chapter on virtual teams defines virtual teams and differentiates them from traditional teams by examining the concept of virtuality in teamwork. It elaborates on the concept of virtual team effectiveness and its multifaceted nature.
The chapter on trust in virtual teams delves into the impact of trust on virtual team effectiveness. It explores the relationship between trust and virtual team performance, discussing how trust can facilitate collaboration and communication.
The chapter on building trust in virtual teams offers practical insights for virtual managers on how to foster trust within virtual teams. It presents strategies and techniques to enhance communication, build relationships, and promote collaboration in virtual environments.
Schlüsselwörter (Keywords)
The key focus topics and concepts explored in this paper include virtual teams, virtual team effectiveness, trust, communication technologies, team performance, team satisfaction, and building trust in virtual environments.
- Arbeit zitieren
- Sabina Dörner (Autor:in), 2021, Is Anybody Out There? The Impact of Trust in Virtual Teams, München, GRIN Verlag, https://www.grin.com/document/1185075
