Process Mining in Practice. Development of a Project Methodology


Master's Thesis, 2020

169 Pages, Grade: 1,3


Abstract or Introduction

Process Mining uses data to discover, monitor, and improve ongoing processes running inside organizations. Even though the relatively novel research discipline has matured theoretically, its practical application was treated with restraint by companies and lacks methodological thoroughness to this day. In order to diminish these shortcomings, this thesis aims to develop a process mining project methodology, which guides organizations through the implementation of process mining projects in practice. This work was developed using the Design Science Research Methodology (DSRM) and is based on both a theoretical and practical foundation. To this end, preexisting theoretical methodologies and fundamental literature were instrumented to build the methodology’s rough framework.

Subsequently, a case study analysis enabled the incorporation of further details about specific tools, techniques, and roles typically employed in practical process mining applications. This way, the methodology obtains a deep level of detail, is geared to practical applicability in several economic sectors, and facilitates the entry into the field for beginners. Ultimately, a significant number of domain experts evaluated the methodology in an online survey format, allowing for further improvement of its design and validity.

Details

Title
Process Mining in Practice. Development of a Project Methodology
College
University of Bayreuth
Grade
1,3
Author
Year
2020
Pages
169
Catalog Number
V1266611
ISBN (eBook)
9783346714541
ISBN (eBook)
9783346714541
ISBN (eBook)
9783346714541
ISBN (Book)
9783346714558
Language
English
Notes
Process Mining nutzt Daten um organisationsinterne Prozesse aufzudecken, zu überwachen und zu verbessern. In dieser Arbeit wird eine Methodik für branchenübergreifende Process Mining-Projekte entwickelt, die einen Leitfaden für Organisationen bei der praktischen Umsetzung solcher Projekte bietet. Als Grundlage wurden bestehende theoretische Vorgehensmodelle, die Grundlagenliteratur und eine Fallstudienanalyse genutzt, sodass typischerweise eingesetzte Tools, Techniken und Rollen bestimmt und durch Fachexperten in einer Onlineumfrage evaluiert werden konnten.
Keywords
Process Mining, BPM, Business Process Management, Prozessmanagement
Quote paper
Lukas Braun (Author), 2020, Process Mining in Practice. Development of a Project Methodology, Munich, GRIN Verlag, https://www.grin.com/document/1266611

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