A measurement and management system of supply chain performance is paramount for supply chain to achieve competitive differentiation. This paper pays attention to the concept of supply chain and performance management and significance of measuring supply chain performance. It also deals with supply chain performance and metrics, characteristics of a good performance metric, types and categories of supply chain performance metrics, methods and approaches of measuring supply chain performance, and finally, information required when measuring supply chain performance.
Performance is the ability to meet certain criteria's, the time it takes, and the path used to get there. Supply chain performance is defined as the ability of the supply chain to deliver the right product to the correct location at the appropriate time at the lowest cost of logistics. This definition takes into account the time of delivery, cost, and value for the end consumer. The authors believe that this definition includes the most important aspects of the supply chain.
Inhaltsverzeichnis (Table of Contents)
- SUPPLY CHAIN PERFORMANCE
- Introduction
- The Concept of Supply Chain Performance and Supply chain performance management
- Performance management
- Reasons for measuring supply chain performance
- Supply Chain Performance Metrics
- Characteristics of a Good Performance Metrics.
- Types and Categories of Supply chain Performance Metrics
- Methods and Approaches of measuring supply chain performance....
- Balance Scorecard.
- SCOR Model
- ABC-Activity-Based Costing.
- Economic Value-Added ....
- The Logistics Scoreboard
- Information required in measuring supply chain performance.
- Drivers of the Supply Chain Performance.......
- Facility.
- Inventory.
- Transportation.
- Information
- Sourcing
- Pricing....
- Conclusion....
- The concept of supply chain performance and its management.
- Key performance indicators (KPIs) and their role in measuring supply chain performance.
- Different types and categories of supply chain performance metrics.
- Methods and approaches for measuring supply chain performance, including the Balance Scorecard and SCOR model.
- Essential information required for effective supply chain performance measurement.
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper delves into the concept of supply chain performance management, its significance, and its various aspects. The main objective is to understand the importance of measuring supply chain performance and to explore different methods and approaches for achieving this goal.
Zusammenfassung der Kapitel (Chapter Summaries)
The first chapter introduces the concept of supply chain performance and its management. It defines supply chain performance as the ability to deliver the right product to the right location at the right time at the lowest cost. The chapter also discusses performance management, the process of identifying, measuring, and developing the performance of supply chain partners.
The second chapter focuses on the importance of measuring supply chain performance and explores reasons why it is crucial. It delves into key performance indicators (KPIs) and their characteristics, highlighting the importance of selecting metrics that are easy to understand, quantitative, and relevant.
The third chapter examines different types and categories of supply chain performance metrics, with particular emphasis on time, cost, and quality metrics. It outlines how these metrics provide insights into operational effectiveness and customer satisfaction.
The fourth chapter explores various methods and approaches for measuring supply chain performance, including the Balance Scorecard and SCOR model. It explains how these models can be used to assess performance across different perspectives, such as customer satisfaction, financial performance, and business processes.
Finally, the fifth chapter discusses essential information required for effective supply chain performance measurement.
Schlüsselwörter (Keywords)
This paper focuses on supply chain performance management, including its concept, significance, and measurement. Key concepts include performance management, key performance indicators (KPIs), supply chain performance metrics, Balance Scorecard, SCOR model, and information requirements for effective measurement.
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- Timothy Nduru (Author), 2023, Supply Chain Performance and Supply Chain Performance Management, Munich, GRIN Verlag, https://www.grin.com/document/1420173
