This study examined the correlation between employee turnover and leadership skills and styles in the Jordanian drugstores sector. The purpose of this study was to discover the relationship between employee turnover and leadership skills and styles, the extent to which ineffective leadership skills contribute to employee turnover, as well as the extent to which the leadership style that is practiced influences employee turnover and makes recommendations for future actions. The study utilized a quantitative nonexperimental descriptive research design, and data was collected through surveys from employees in the drugstores sector. The sample consisted of 153 salespeople and medical representatives, and statistical analyses were conducted using Pearson correlation, Spearman’s rank correlation, and regression analysis. The findings revealed no statistically significant correlation between employee turnover and leadership skills and styles. Specifically, transformational leadership style did not correlate significantly with employee turnover. Similarly, transactional leadership style also did not show a significant correlation with turnover. The study suggested that salespeople and medical representatives in the drugstores sector may not need to prioritize adopting a specific leadership style to reduce turnover and enhance organizational performance. The study concluded with recommended future studies to explore the impact of different leadership training programs on reducing employee turnover in the drugstores sector. In addition, studies should be conducted to explore the impact of other factors, such as job satisfaction and organizational culture, on employee turnover. Overall, the findings of this study contribute to the ongoing discourse on employee turnover and leadership in the drugstores’ sector and provide insights for organizations to improve their practices and reduce employee turnover.
Table of Contents
- ACKNOWLEDGMENTS
- ABSTRACT
- LIST OF TABLES
- LIST OF FIGURES
- CHAPTER ONE Introduction
- Background of the Problem
- Problem Statement
- Purpose Statement
- Nature of the Study
- Research Questions
- Hypotheses
- Conceptual Framework
- Operational Definitions
- Assumptions, Limitations, and Delimitations
- Contribution to Practice or Stakeholder Groups
- Summary
- CHAPTER TWO LITERATURE REVIEW
- Introduction
- Relationship Between Employee Turnover and Leadership Skills
- Relationship Between Employee Turnover and Leadership Styles
- Brief Explanation About the Employee Turnover
- Leadership Skills and Styles
- Research Gaps
- Theorical Framework
- Summary
- CHAPTER THREE METHODOLOGY
- Research Design
- Research Questions
- Hypotheses
- Population and Sample
- Role of the Researcher
- Geographical or Virtual Location
- Procedure
- Instrumentation
- Pilot Testing
- Data Collection
- Data Analysis
- Hypothesis tests
- Informed Consent Process and Ethical Concerns
- Trustworthiness of the Study
- Summary
- CHAPTER FOUR RESULTS
- General Description of Participants
- Unit of Analysis and Measurement
- Sample Size
- Pilot Testing
- Data Collection
- Results of Hypothesis Tests
- Outliers
- Summary
- CHAPTER FIVE DISCUSSION OF THE FINDINGS
- Chapter 5: Concluding the Study
- Summary of the Study
- Ethical Dimensions
- Overview of the Population and Sampling Method
- Limitations
- Findings
- Reflection
- Recommendations
- Suggestions for Future Research
- Concluding the Study
- REFERENCES
- APPENDIX A: Tables
- APPENDIX B: Figures
- APPENDIX C: Instruments
- APPENDIX D: Consent Form
- APPENDIX E: IRB Approvals
- APPENDIX F: CITI Training
Objective & Topics
This study aimed to investigate the correlation between employee turnover and leadership skills and styles within the Jordanian drugstores sector. The primary objective was to discover the relationship between these variables, the extent to which ineffective leadership skills contribute to turnover, and how practiced leadership styles influence employee retention, ultimately making recommendations for future actions.
- Employee Turnover
- Leadership Skills and Styles
- Quantitative Nonexperimental Research
- Organizational Performance and Employee Retention
- Jordanian Drugstores Sector Analysis
- Recommendations for Leadership Development
Excerpt from the Book
Background of the Problem
Reducing staff turnover is one of the top priorities for organizational leaders due to the significant challenges it poses (Michael & Fotiadis, 2022). Therefore, leaders are obligated to take measures to address this issue. Losing professional and well-trained employees harms the profitability, productivity, and sustainability of any company. In Jordan, commercial companies’ average employee turnover rate was 4.134% from July 2006 to October 2018 (Ceicdata, 2021). Jordanian drugstores represent a considerable part of the Jordanian commercial sector. Further research on the relevance between employee turnover and leadership skills and styles in Jordanian drugstores might help these companies improve policies and strategies that play a role in reducing employee turnover. In recent years, the importance of exploring the link between an organization's leadership quality and style and its employee turnover rate has gained prominence (Zhou et al., 2021; Donkor et al., 2022).
A problem exists in the Jordanian commercial sector where the average employee turnover rate was 4.134% from July 2006 to October 2018 (Ceicdata, 2021). Despite various professional, academic, and stakeholder studies that had been conducted to help develop strategies, policies, suggestions, and recommendations to address this problem, the issue continued to increase (Yang et al., 2012; Venkat et al., 2023). The highest employee turnover rate in Jordanian commercial companies within the period between July 2006 to October 2018 was 46.547% in June 2008 (Ceicdata, 2021). Employee turnover contributes to creating replacement costs and new hire training costs (Wang & Sun, 2019). This problem affects the productivity, profitability, and sustainability of Jordanian drugstores because the high rate of employee turnover in these companies may contribute to adding additional costs for them and losing professional and skilled employees who understand the goals and strategies of these companies and their specific roles to achieve these goals. This study investigated the relationship between employee turnover and leadership skills and styles using the quantitative nonexperimental descriptive technique to provide potential solutions.
Summary of Chapters
Chapter One Introduction: This chapter introduces the research topic, defines key concepts related to employee turnover and leadership, outlines the study's background, problem statement, purpose, research questions, and hypotheses, and establishes the overall conceptual framework, including assumptions, limitations, and delimitations.
Chapter Two Literature Review: This chapter synthesizes existing scholarly literature on employee turnover and various leadership skills and styles, identifying a comprehensive theoretical foundation for the study and highlighting areas that require further research.
Chapter Three Methodology: This chapter details the quantitative correlational research design used, including the specific research questions and hypotheses, the target population and sampling method in Jordanian drugstores, data collection instruments (MLQ and employee turnover questionnaires), pilot testing procedures, and data analysis techniques.
Chapter Four Results: This chapter presents the study's findings, encompassing a general description of participants, the units of analysis and measurement, sample size, details on pilot testing and data collection, and the results of hypothesis tests, noting the acceptance of the null hypothesis regarding no significant correlation between leadership and employee turnover.
Chapter Five Discussion of the Findings: This chapter analyzes the implications of the study's results, discusses how they align with or diverge from existing literature, reviews ethical considerations and limitations, and offers practical recommendations for the drugstore sector as well as suggestions for future research.
Keywords
Employee Turnover, Leadership Skills, Leadership Styles, Quantitative Research, Jordanian Drugstores, Employee Retention, Organizational Performance, Transformational Leadership, Transactional Leadership, Autocratic Leadership, Democratic Leadership, Job Satisfaction, Communication, Motivation, Delegation.
Frequently Asked Questions
What is the main topic of this work?
The main topic of this work is the correlation between employee turnover and leadership skills and styles, specifically within the Jordanian drugstores sector.
What are the central thematic areas?
The central thematic areas include employee turnover, various leadership skills (such as communication, motivation, delegation, positivity), different leadership styles (democratic, transactional, transformational, autocratic), and their impact on organizational performance and employee retention.
What is the primary objective or research question?
The primary objective is to investigate whether there is a significant relationship between employee turnover and employer leadership skills, and between employee turnover and employer leadership styles in Jordanian drugstores.
Which scientific method is used?
This study employs a quantitative nonexperimental descriptive correlational research design, utilizing statistical analyses such as Pearson correlation, Spearman’s rank correlation, and regression analysis.
What is covered in the main body?
The main body covers the introduction and background of the problem, a comprehensive literature review on employee turnover and leadership, the detailed methodology including research design and data collection, the presentation of results and hypothesis tests, and a discussion of findings, implications, recommendations, and future research directions.
Which keywords characterize the work?
Key terms characterizing this work are Employee Turnover, Leadership Skills, Leadership Styles, Quantitative Research, Jordanian Drugstores, Employee Retention, and Organizational Performance.
What were the unexpected findings regarding the correlation between leadership and employee turnover?
Contrary to much existing literature, the study found no statistically significant correlation between employee turnover and leadership skills or leadership styles, including transformational and transactional styles, in the Jordanian drugstores sector. Interestingly, autocratic leadership styles were associated with lower turnover rates.
Why did the study focus specifically on the Jordanian drugstores sector?
The study focused on the Jordanian drugstores sector due to the high average employee turnover rate in the Jordanian commercial sector and the particular challenges faced by salespeople and medical representatives in this industry, such as long hours and high pressure, which can lead to burnout.
What specific leadership styles were examined in this study?
The leadership styles examined in this study include democratic (participative), transactional, transformational, autocratic, and skills-based leadership theories.
What recommendations are made for organizations in the drugstores sector?
Recommendations include developing regular leadership training programs (focusing on communication, conflict resolution, team management), implementing employee retention strategies (career development, recognition, work-life balance), improving communication channels, fostering a positive work environment, hiring effective leaders with strong emotional intelligence, conducting regular employee surveys, developing a culture of trust, and offering competitive compensation and benefits.
- Arbeit zitieren
- Iyad Ahmad Zein-Eddin Omar (Autor:in), 2025, Correlating Employee Turnover with Leadership Skills and Styles. Quantitative Nonexperimental Exploration, München, GRIN Verlag, https://www.grin.com/document/1672261
