The leadership criteria in the EFQM model will be used as a basis for the comparison of six different companies, namely the following banks: Citibank (USA), Deutsche Bank (Germany), Sumitomo Bank (Japan), BNP Paribas (France), Barclays (UK) and Commerzbank (Germany). These banks were chosen for their good solvency and position inside their own country as well as internationally. At the beginning of this paper, we will give a brief overview about the six banks by comparing their Balance Sheets and Income Statements. The insights gained out of this part will be relevant for the further sections. Followed by this, the banks will be compared in this essay using each one of the leadership sub criteria separately one after the other. Strengths and weaknesses of the six banks will be described, and each sub criterion will be analyzed in depth in order to draw meaningful implications. Finally, an overall comparative conclusion will name the relative “winners” and “losers” of this competition, pertaining to the EFQM criterion leadership.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Business figures: A brief look at the hard facts
- SELECTED BANKS Meaningful financial information from FINANCIAL STATEMENTS In published currency
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This essay aims to analyze the leadership criterion within the EFQM model by comparing six major financial institutions: Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, and Commerzbank. The comparison utilizes the four sub-criteria of the EFQM leadership criterion to assess the strengths and weaknesses of each bank's leadership approach.
- The role of leadership in achieving organizational success.
- A comparative analysis of leadership styles across different financial institutions.
- The application of the EFQM model as a framework for evaluating leadership effectiveness.
- Identifying best practices in leadership within the financial services sector.
- Analyzing the relationship between financial performance and leadership quality.
Zusammenfassung der Kapitel (Chapter Summaries)
Introduction: This introductory section establishes the importance of quality in organizational success, referencing Philip Crosby's work. It introduces the EFQM model and highlights the leadership criterion as the central focus of the essay. The section explains the structure of the EFQM model, emphasizing the interconnectedness of its criteria. It defines leadership and its significance in achieving organizational goals, citing Thucydides. The four sub-criteria of the EFQM leadership criterion are presented, setting the stage for the comparative analysis of six financial institutions in subsequent sections. The six chosen banks (Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, and Commerzbank) are briefly introduced, emphasizing their strong financial standing. The methodology of the essay is outlined, which involves analyzing the banks' balance sheets and income statements, followed by a detailed comparison using each leadership sub-criterion.
Business figures: A brief look at the hard facts: This chapter provides a concise financial overview of the six selected banks. It utilizes data from the banks' annual reports (2008) focusing primarily on balance sheets and income statements. The chapter explains the significance of these statements in assessing the financial health of the banks, noting the exclusion of the cash flow statement and statement of changes in equity due to their complexity. The balance sheet is described as a snapshot of a bank's assets, liabilities, and equity at a specific date. The income statement is explained as a summary of the bank's revenues and expenses over a year. The chapter lays the groundwork for a more in-depth financial comparison later in the study, although specific numerical data is presented only in tables within this section.
SELECTED BANKS Meaningful financial information from FINANCIAL STATEMENTS In published currency: This section presents a tabular compilation of key financial data extracted from the balance sheets and income statements of the six banks. The table displays assets, liabilities, and equity figures, allowing for a quantitative comparison of the banks' financial positions. This data is presented to support the analysis of leadership effectiveness in relation to overall financial performance in subsequent sections of the study. However, this section serves primarily as a data presentation, offering numerical context for the subsequent qualitative analysis of leadership styles.
Schlüsselwörter (Keywords)
EFQM model, leadership, financial services, bank comparison, quality management, organizational success, leadership criteria, financial performance, Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, Commerzbank.
Frequently Asked Questions: Analysis of Leadership in Major Financial Institutions
What is the main focus of this essay?
This essay analyzes the leadership criterion within the EFQM model by comparing six major financial institutions: Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, and Commerzbank. It assesses the strengths and weaknesses of each bank's leadership approach using the four sub-criteria of the EFQM leadership criterion.
What is the EFQM model and its role in the essay?
The EFQM (European Foundation for Quality Management) model is a framework for evaluating organizational excellence. This essay uses the model's leadership criterion as a basis for comparing the leadership effectiveness of the six selected banks. The interconnectedness of the EFQM criteria is highlighted, emphasizing the importance of leadership in achieving overall organizational success.
Which banks are included in the comparative analysis?
The essay compares six major financial institutions: Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, and Commerzbank.
What data is used to analyze the banks' financial performance?
The analysis utilizes data from the banks' 2008 annual reports, focusing primarily on balance sheets and income statements. The essay explains the significance of these statements in assessing the banks' financial health, providing a quantitative comparison of their financial positions.
How is the leadership of the banks assessed?
The essay uses the four sub-criteria of the EFQM leadership criterion to assess the leadership effectiveness of each bank. This involves a qualitative analysis of their leadership styles and practices, supported by the quantitative financial data presented in the study.
What are the key themes explored in the essay?
Key themes include the role of leadership in achieving organizational success, a comparative analysis of leadership styles across different financial institutions, the application of the EFQM model for evaluating leadership effectiveness, identifying best practices in leadership within the financial services sector, and analyzing the relationship between financial performance and leadership quality.
What is the structure of the essay?
The essay includes an introduction, a section on the banks' financial performance (using balance sheet and income statement data), a detailed comparative analysis of leadership based on the EFQM model, and a conclusion. The introduction defines leadership and its importance, explaining the structure of the EFQM model and the methodology used. The financial section provides a concise overview of the six banks' financial data, while the main analysis focuses on comparing their leadership approaches according to the EFQM framework.
Where can I find the financial data of the banks?
The key financial data (assets, liabilities, and equity figures) extracted from the balance sheets and income statements of the six banks are presented in tabular form within the essay. This data is intended to support the qualitative analysis of leadership effectiveness.
What are the key takeaways of the study?
The essay aims to identify best practices in leadership within the financial services sector and analyze the relationship between financial performance and leadership quality using the EFQM model as a framework. The comparative analysis allows for the identification of strengths and weaknesses in the leadership approaches of the six selected banks.
What are the keywords associated with this essay?
EFQM model, leadership, financial services, bank comparison, quality management, organizational success, leadership criteria, financial performance, Citibank, Deutsche Bank, Sumitomo Bank, BNP Paribas, Barclays, Commerzbank.
- Quote paper
- Anonym (Author), 2008, The Enabler Criterion "Leadership" of the EFQM Model: Six Companies of the Financial Services Sector in Comparison, Munich, GRIN Verlag, https://www.grin.com/document/176263