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Interorganizational Workflow Management - Concepts, Requirements and Approaches

Title: Interorganizational Workflow Management - Concepts, Requirements and Approaches

Diploma Thesis , 2002 , 160 Pages , Grade: 1

Autor:in: Karin Pargfrieder (Author)

Computer Science - Commercial Information Technology
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Summary Excerpt Details

Konventionelles Workflow Management beschränkt sich auf die Verbesserung der Effizienz von Geschäftsprozessen innerhalb einer Organisation. Jedoch sollten Prozesse auch dann elektronisch unterstützt werden können, wenn sie organisationale Grenzen überschreiten, wie z.B. in virtuellen Unternehmen.
Wegen der speziellen Eigenschaften von interorganisationalen Workflows kann konventionelle Workflow Technologie nicht direkt angewendet werden. Die wichtigste Anforderung an interorganisationale Workflow Systeme ist klarerweise, Interoperabilität zwischen heterogenen Systemen zu erreichen. Sehr wichtig sind auch Vertraulichkeit der internen Prozesse und Sicherheit.
Die vorliegende Diplomarbeit gibt eine Einführung in interorganisationales Workflow Management, seine Aspekte und Konzepte. Anforderungen an interorganisationale Workflow Systeme werden ausgearbeitet und die wichtigsten Ansätze, Projekte und Initiativen werden beschrieben: XML-basierte Ansätze, die Standards der WfMC, elektronische Marktplätze und elektronische Verträge.
Eine Evaluierung dieser Ansätze anhand eines Kriterienkatalogs, der aus den Anforderungen und anderen Eigenschaften der Ansätze abgeleitet wird, zeigt die verschiedenen Stärken und Schwächen. Die XML-basierten Ansätze bieten Standards für die Schnittstellen der Prozesse und eine gute Lösung bzgl. Heterogenität. Manche von ihnen ermöglichen sogar die spontane Zusammenarbeit mit neuen Geschäftspartnern ohne vorherige Absprache. Traditioneller elektronischer Datenaustausch (EDI) ist vom Prinzip her ähnlich, hat aber viele Nachteile. Die Standards der WfMC ermöglichen einen sehr geringen Aufwand bei der Systemintegration, wenn sich die Anbieter daran halten. Aber Vertraulichkeit und Sicherheit sind potentielle Problemfelder und nur einfache Kooperationsmodelle werden unterstützt. Elektronische Marktplätze und elektronische Verträge sind ideal, wenn die Anzahl der Geschäftspartner hoch ist oder die Geschäftspartner abhängig von der jeweiligen Situation dynamisch gewählt werden sollen. Dazu müssen deren Services aber leicht vergleichbar sein und einfache Schnittstellen haben.

Excerpt


Inhaltsverzeichnis (Table of Contents)

  • Introduction
  • Workflow Management
    • Requirements on WfMSs
    • Workflow Modeling
      • The Functional Aspect: Workflows and Activities
      • The Operational Aspect: Applications
      • The Behavioral Aspect: Control Flow
      • The Informational Aspect: Data Structures and Data Flow
      • The Organizational Aspect: Structure and Population
      • The Causal Aspect: Regulations and Dependencies
      • The Historical Aspect: Logging
      • The Transactional Aspect: Workflow Consistency
    • Workflow Analysis
    • Workflow Enactment
    • Architecture of WfMSs
      • Generic Workflow Product Structure of the WfMC
    • Limitations
  • Introduction to Interorganizational Workflows
    • Concepts for Interorganizational Workflows derived from Conventional Workflow Management
      • Task Assignment
      • Interorganizational Control Flow
      • Interorganizational Data Flow
    • Business Scenario
    • Partitioning of Workflows
    • Models of Workflow Interoperability
      • Centralized Process Management or Capacity Sharing
      • Chained Subprocesses or Chained Execution
      • Nested Subprocesses, Subcontracting or Service Outsourcing

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This diploma thesis provides a comprehensive overview of interorganizational workflow management, exploring its concepts, requirements, and existing approaches. The main goal is to analyze the specific challenges and opportunities of managing workflows that transcend organizational boundaries. The thesis aims to provide an understanding of:
  • The key differences and complexities of interorganizational workflows compared to conventional workflow management.
  • The essential requirements for successful interorganizational workflow systems, including interoperability, security, and confidentiality.
  • Different approaches and initiatives for achieving interorganizational workflow management, such as XML-based solutions, WfMC standards, electronic marketplaces, and electronic contracting.
  • The strengths and weaknesses of these approaches based on a comprehensive evaluation using a defined set of criteria.

Zusammenfassung der Kapitel (Chapter Summaries)

  • The introduction provides a context for the thesis by outlining the challenges and opportunities associated with managing workflows in an interorganizational setting. It highlights the limitations of traditional workflow management in dealing with cross-organizational processes.
  • Chapter 2 explores the core concepts of workflow management, focusing on key requirements for workflow management systems (WfMSs). The chapter covers various aspects of workflow modeling, including functional, operational, behavioral, informational, organizational, causal, historical, and transactional aspects. It also discusses workflow analysis and enactment, along with the architectural structure of WfMSs, including the generic workflow product structure defined by the Workflow Management Coalition (WfMC). Finally, it outlines the limitations of conventional workflow management in addressing interorganizational scenarios.
  • Chapter 3 delves into the concept of interorganizational workflows. It examines how concepts from conventional workflow management can be adapted to address cross-organizational challenges. The chapter specifically focuses on task assignment, interorganizational control flow, and interorganizational data flow. It also introduces a business scenario to illustrate the complexities of interorganizational workflow management. The chapter then discusses the partitioning of workflows in interorganizational settings and explores different models of workflow interoperability, including centralized process management, chained subprocesses, and nested subprocesses.

Schlüsselwörter (Keywords)

This diploma thesis focuses on the key concepts and challenges of interorganizational workflow management. The core keywords include: interorganizational workflow, workflow management, interoperability, heterogeneity, security, confidentiality, XML-based approaches, WfMC standards, electronic marketplaces, electronic contracting, EDI, and business process management. These keywords represent the core concepts and approaches explored within the thesis.
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Details

Title
Interorganizational Workflow Management - Concepts, Requirements and Approaches
College
University of Linz
Grade
1
Author
Karin Pargfrieder (Author)
Publication Year
2002
Pages
160
Catalog Number
V185756
ISBN (eBook)
9783656982296
ISBN (Book)
9783867466400
Language
English
Tags
interorganizational workflow management concepts requirements approaches
Product Safety
GRIN Publishing GmbH
Quote paper
Karin Pargfrieder (Author), 2002, Interorganizational Workflow Management - Concepts, Requirements and Approaches, Munich, GRIN Verlag, https://www.grin.com/document/185756
Look inside the ebook
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