In contrast of classical economy in neoclassical economy, knowledge is one of the main factors of production. Since the mid-1980s, there has been an increasing recognition that “knowledge is a fundamental factor behind an enterprise’s success”. Scholar emphasises on invaluableness of knowledge and its dominant role among the other competitive advantages. They argue that knowledge causes sustainability in volatile environment. And many executives inaugurated methods of knowledge management as a complementary process of previous activities; such as total quality management (TQM), to grab some more competitive advantages among their rivals.
The first brick of structuring knowledge management (KM) is identifying the meaning of knowledge, information and data. These definitions and their differences are mentioned beneath the literature review. And one of the most novel and powerful KM framework is introduced which comes from communication science. In the field of communication science, there is one dominant theory for process of information sharing which is based on mathematics and statistical analyses. By interpreting this model to organisation’s routine activities, companies can use it as a basic framework for the whole process of knowledge sharing.
This model of knowledge sharing (communication model) has a better control over finding barriers among the other frameworks. More than dozens of barriers are declared in the scientific journals, but some of them may reveal within the particular case and by utilising this model it is possible to categorised barriers in manifold ways. Besides, communication framework has more clarity. This model elucidates relations among various parts of organisations, so finding critical success factors are easier than before. This model also supports other dominant theories in KM and KMS; such as knowledge creation, which this part will be discussed concisely.
Suggesting a new KM method is based on communication framework model. Tesco has significant IT infrastructure and data mining. The new KM framework utilise current method and also use current KM for justifying the knowledge. This is very important that knowledge should be justified. This new KM framework focuses on employee’s perception that is not exploited by other retailers in UK; therefore, it can become one the key competitive advantages for Tesco.
Inhaltsverzeichnis (Table of Contents)
- Executive summary
- Literature review
- What is knowledge? And what is tacit knowledge?
- Competitive advantages of knowledge
- What is knowledge based economy?
- What is knowledge management?
- What are knowledge sharing and its barriers?
- Background of Tesco and range of products
- Tesco's business goals and objectives
- KM in Tesco
- Current method of Knowledge management in Tesco
- The type and range of products to justify managing Tesco's tacit knowledge
- Develop a new framework for knowledge management in Tesco
- Barriers and Critical success factors for new KM framework
- Conclusion
- References
- Appendix
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper examines the role of knowledge management (KM) within Tesco, a leading British retailer. It explores the concept of knowledge, particularly tacit knowledge, and its importance in achieving competitive advantage. The paper delves into the current KM practices at Tesco, analyzes the range of products and services that necessitate managing tacit knowledge, and proposes a new KM framework tailored to Tesco's specific context.
- The nature of knowledge and its distinction from information and data
- The strategic importance of knowledge in achieving competitive advantage
- The development and implementation of a new KM framework for Tesco
- The challenges and opportunities associated with knowledge sharing and its barriers
- The role of IT infrastructure and data mining in supporting KM initiatives
Zusammenfassung der Kapitel (Chapter Summaries)
- Executive Summary: Introduces the significance of knowledge as a key factor in contemporary business success and outlines the purpose and scope of the paper, focusing on knowledge management within Tesco.
- Literature Review: Discusses the definition of knowledge, particularly tacit knowledge, and its role in achieving competitive advantage. Explores the concept of a knowledge-based economy and defines knowledge management (KM), knowledge sharing, and its associated barriers.
- Background of Tesco and Range of Products: Provides an overview of Tesco's business goals and objectives, highlighting the wide range of products and services offered by the company.
- KM in Tesco: Analyzes the existing knowledge management practices within Tesco, examines the types and range of products that necessitate managing Tesco's tacit knowledge, and proposes a new framework for KM within the organization.
Schlüsselwörter (Keywords)
This paper focuses on the concept of knowledge management (KM) within the retail sector, specifically in the context of Tesco. Key themes include tacit knowledge, competitive advantage, data mining, knowledge sharing, barriers to knowledge sharing, and the development and implementation of a new KM framework.
- Quote paper
- MBA Payam Haerifar (Author), 2012, Knowledge management within Tesco, Munich, GRIN Verlag, https://www.grin.com/document/187175