This paper focuses on the impact of Information and Communication Technologies on Enterprises and how advanced technologies are used to benefit organizations. The three main areas concerning ICT: Web 2.0, E-commerce technologies and Mobile Applications, are discussed in detail to give the readers a broader view of the potential these technologies hold for organizations all around the world. The rapid development of agile and collaborative IT infrastructures has truly changed the way of communication across different entities. Not only this, intelligent systems are being used to gather information and knowledge that can be used for greater purposes. An example of this is web analytics, to gain market intelligence on any product or service sold in any part of the world.
The Internet brings enterprises closer to their stakeholders by improving relationships. Reduced costs and increased productivity are also in the package of benefits that enterprises receive by adapting to the new environments of being, trading and communicating - online. So how do enterprises leverage the information to steer their ships to prosperity? How are enterprises gaining larger market shares and reaching wider geographical areas to spread their existence? Executives on the move are always reliant on their smart phones to stay in touch. All this, and more on the trends of technology have been looked at through this research.
This paper boils down to a literature review of lots of work done by other researchers on the same topic and compares what they say about the effects of ICT on enterprises, negative or positive.
Keywords: Strategic Roles of ICT, Enterprises, Web 2.0, E-commerce, Mobile Applications
Table of Contents
Abstract
Research Methodologies:
Introduction
The Effects of the World Wide Web on Enterprises
Web 2.0 Applications and Cloud Computing
The Trends of E-Commerce & Its Impact on Enterprises
The Impact of Mobile Applications on Enterprises
The Benefits of Web 2.0, E-commerce Capabilities and Mobile Applications
What Lies in the future?
Conclusion
References
Objectives and Topics
This paper aims to examine the strategic roles and impact of Information and Communication Technologies (ICT) on modern enterprises, specifically focusing on how they facilitate organizational transformation, competitive advantage, and improved business processes.
- The adoption and integration of Web 2.0 technologies in enterprise environments.
- The strategic impact of E-commerce capabilities on business models and supply chains.
- The influence of mobile applications on operational performance and stakeholder communication.
- The role of cloud computing and emerging web technologies in organizational scaling.
- The overall relationship between ICT implementation and enterprise growth.
Excerpt from the book
The Impact of Mobile Applications on Enterprises
The growth of mobile technology and mobile applications are in essence driven by the same factors that brought the change in the course of actions to achieve business strategies - the development of Information Technology, mainly channelled to improve business processes and operations, and all for the same goal: to achieve competitive advantage (Kevin Burden, Oct 2005). The evolution of technology in creating smart phones and smart applications has benefited organizations worldwide. The new technology brings flexibility to the business processes and this has proved to generate good returns. Mobile applications in the past have mainly been used to broadcast information, however with recent trends, applications are also being built to gather information or to optimize organizations procedures like production planning, inventory management and logistics. Kevin Burden (2005) claims that the use of enterprise applications through mobile devices has transformed processes especially by improving the decision-making processes.
The use of mobile applications has the potential of providing enterprises with the means of achieving “better productivity and efficiency”, as cited in Basole’s (2005, p.3) paper on “Transforming Enterprises through Mobile Applications”. Mobile applications have been implemented and deployed in several industries of work and statistics show that the incorporation of this mobile technology into the organization has improved operational performance, as well as customer service. It has also given organizations a means to communicate effectively and enhanced the business processes (Gebauer & Shaw, 2004).
Summary of Chapters
Abstract: Provides an overview of how ICT, specifically Web 2.0, E-commerce, and mobile applications, impact global organizations and drive competitive advantage.
Research Methodologies: Details the literature review approach, utilizing academic papers, industry surveys, and media insights to gather perspectives on ICT adoption.
Introduction: Outlines the scope of the study, examining how information technologies facilitate better connectivity and operational efficiency within enterprises.
The Effects of the World Wide Web on Enterprises: Discusses the transition to 'Enterprise 2.0' and how collaborative, agile environments transform traditional business processes.
Web 2.0 Applications and Cloud Computing: Explores how collaborative tools and cloud virtualization enable enterprises to share information and reduce infrastructure costs.
The Trends of E-Commerce & Its Impact on Enterprises: Examines how electronic transactions and global market access change the way businesses operate and interact with consumers.
The Impact of Mobile Applications on Enterprises: Analyzes how mobile solutions improve decision-making, logistics, and operational flexibility for modern businesses.
The Benefits of Web 2.0, E-commerce Capabilities and Mobile Applications: Summarizes the advantages of digital integration, focusing on improved management, planning, and customer engagement.
What Lies in the future?: Explores the potential transition to a 'Web 3.0' or 'Semantic Web' environment to further enhance intelligent business operations.
Conclusion: Concludes that ICT adoption across B2E, B2S, and B2C channels is essential for achieving competitive advantage and long-term business profitability.
Keywords
Strategic Roles of ICT, Enterprises, Web 2.0, E-commerce, Mobile Applications, Enterprise 2.0, Cloud Computing, Virtualization, Business Strategy, Competitive Advantage, Information Systems, Digital Transformation, Organizational Culture, Market Intelligence, Communication Tools
Frequently Asked Questions
What is the core focus of this publication?
This paper focuses on the transformative impact of Information and Communication Technologies (ICT) on enterprises, specifically exploring how web and mobile advancements benefit organizational operations.
What are the central themes discussed in the paper?
The key themes include the integration of Web 2.0, the adoption of E-commerce models, the utilization of mobile applications, and the implementation of cloud computing within business environments.
What is the primary goal of the research?
The goal is to analyze how enterprises leverage advanced technology to improve productivity, gain competitive advantages, and streamline communication with stakeholders.
Which scientific method was utilized for this research?
The research relies on a comprehensive literature review, synthesizing findings from academic research papers, corporate reports, and industry media to examine the strategic role of ICT.
What does the main body of the paper cover?
The main body covers the theoretical framework of 'Enterprise 2.0', the practical application of web and mobile tools, the shift in business structures, and future trends like the Semantic Web.
Which keywords best characterize this work?
Keywords include Strategic Roles of ICT, Enterprise 2.0, E-commerce, Mobile Applications, Cloud Computing, and Organizational Transformation.
How does the author define 'Enterprise 2.0'?
It is defined as a method of managing information within distributed, agile, and collaborative work environments, driven by Web 2.0 technologies and adaptive organizational cultures.
What role does M-PESA play in the context of the paper?
M-PESA is cited as a prime example of mobile enterprise solutions in Kenya, illustrating how mobile technology facilitates financial services like 'Mobile Money' for businesses and consumers.
What is the significance of the shift to Web 3.0 mentioned in the text?
The shift to Web 3.0 (the Semantic Web) represents the next stage of evolution, where increased intelligence will help enterprises better manage operations and remove existing communication barriers.
- Arbeit zitieren
- MSc. Millie Patel (Autor:in), 2011, The Roles of IS-IT in Transforming Enterprises, München, GRIN Verlag, https://www.grin.com/document/189509
