Leading successful changes in your business: Peakmake – A new model combining change management and change leadership

Master's Thesis , 2012 , 56 Pages , Grade: 100

Business economics - Business Management, Corporate Governance

An in-depth look at changes within the workplace involving surveys and interviews with 3 levels of staff: employees, managers, and leaders. This is followed by the creation of a new model combining change management and change leadership into one process to increase the chance of successfully implementing changes in the workplace.

Inhaltsverzeichnis (Table of Contents)

• 1.0 Introduction
• 1.1 Change Management
• 1.2 Change Leadership
• 2.0 Responses of the three levels of employees
• 2.1 Employee Survey Results
• 2.2 Manager Survey Results
• 2.3 Leader Survey Results
• 2.4 Interpreting the survey results
• 3.0 Is it really resistance?
• 3.1 Hello! Is anybody listening?????
• 3.2 It's the perception, stupid!
• 3.3 "I don't have a clue."
• 3.4 What are we supposed to do?
• 3.5 Why should I?
• 3.6 Not everything a manager sees as resistance is really resistance...
• 4.0 Forming the plan
• 4.1 A new model: PEAKMADE
• 4.1.1 P. for the problem.......
• 4.1.2 E. stands for employee involvement
• 4.1.3 A. Awareness
• 4.1.4 K. stands for knowledge
• 4.1.5 M. - the Message
• 4.1.6 A. give them the Ability
• 4.1.7 D. DO IT!
• 4.1.8 E. means to Encourage feedback and Evaluate the results
• 5.0 Conclusion

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This project examines the challenges of implementing successful changes within businesses. It aims to understand how changes are perceived by employees at different levels within an organization and to develop a practical plan for improving the change process. The key themes explored in the text are: * **Change Management and Leadership:** The text analyzes the roles of change management and change leadership in facilitating successful organizational transformation. * **Employee Resistance to Change:** The study investigates the reasons behind employee resistance to change and explores different perspectives on this issue. * **The Importance of Employee Involvement:** The author emphasizes the need for active employee involvement in the change process to ensure its effectiveness. * **The PEAKMADE Model:** The text presents a new model for change management, called PEAKMADE, that aims to overcome common challenges and ensure successful implementation. * **Understanding Employee Perception:** The text underscores the importance of considering employee perceptions and addressing their concerns during the change process.

Zusammenfassung der Kapitel (Chapter Summaries)

• Chapter 1: Introduction: This chapter introduces the challenges of implementing changes within businesses and highlights the importance of developing an effective change strategy. The text discusses the need for a structured approach to ensure that changes are properly implemented and embraced by employees, leading to desired outcomes.
• Chapter 2: Responses of the Three Levels of Employees: This chapter delves into the different perspectives on change among employees, managers, and leaders. It analyzes survey results to understand how different levels of an organization perceive and respond to proposed changes.
• Chapter 3: Is it Really Resistance?: This chapter challenges the common perception of employee resistance to change. It examines various factors that may contribute to perceived resistance, emphasizing the importance of understanding the underlying causes instead of simply labeling it as resistance.
• Chapter 4: Forming the Plan: This chapter presents a new model for change management called PEAKMADE. The chapter outlines the steps and principles of this model, highlighting its focus on employee involvement, communication, and knowledge sharing.

Schlüsselwörter (Keywords)

This book explores the intricate relationship between change management, change leadership, and employee perceptions within the context of organizational transformation. Key concepts include employee resistance, stakeholder involvement, communication strategies, and effective change models. The PEAKMADE model, presented as a practical framework for successful change implementation, is central to the text's focus on achieving desired outcomes through a collaborative and inclusive approach.

• College: Pfeiffer University
• Course: Practicum in Health Administration - Buisness / Management / Change
• Grade: 100
• Author: Edward Darnell (Author)
• Publication Year: 2012
• Pages: 56
• Catalog Number: V198318
• ISBN (eBook): 9783656245728
• ISBN (Book): 9783656251484
• Language: English
• Tags: change management, change leadership, model for successful changes