Table of contents
1. Introduction 4
1.1 Background and purpose of the topic 4
1.2 Methodology 5
2. Current Working Conditions in the hospitality industry 5
2.1 Issue statement 5
2.2 Special Working Environment and Conditions 6
2.3 Subsuming of the current situation 7
3. Description and Analysis of different Work-Life Balance methods and 8
instruments 8
3.1 Definition of Work-Life Balance 8
3.2 Importance of Work-Life Balance for the hospitality industry 10
3.3 Work-Life Balance methods and instruments 11
3.3.1 Flextime Work Arrangements 11
3.3.2 Family Services 13
3.3.3 Feedback Instruments 15
3.4 Validation of the WLB instruments for the hospitality industry 16
4. Best Practice of Delta Hotels: “Exceptional commitment to a flexible 20
Workplace” 20
5. Future Outlook and Conclusion 22
Overwork, stress, a high employee turnover and a minimum time for the social life are just some of the negative working conditions for the staff in the tourism and es-pecially in the hospitality industry. Human capital is a carrying pillar within every hospitality business. Employees have to be motivated to increase the customer satisfaction and ensure the economical aims of the enterprise. While the enquiry for the balance between social life and work has been recognized by various industries, the hospitality industry seems backward regarding the implementation of Work-Life Balance, later in the text also abbreviated as WLB, methods. Hospitality businesses have to realize, that the success of the business is no longer just based on natural conditions or advantages of the location or special tourism activities within a destination. The focus has to be more on the human capital. Therefore, the motivation and satisfaction of the employees should be a superior aim for the human resource management within the hospitality industry. (Lee-Ross and Pryce, 2010; Henschel, 2001)
Unfortunately, the gap between work and the social life is growing and leads to an enormous enquiry for a balance between these two important points in life. The problems arising out of this current working situation are diverse and reaching from chronically time pressure to a decrease of birth-rates and working mothers. (Esslinger, 2007)
Therefore, the importance of this topic shall be discussed for the hospitality industry.
The overall purpose of this work shall be the finding of suitable opportunities and instruments
for the implementation of Work-Life Balance methods for the hospitality
industry.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Background and purpose of the topic
- Methodology
- Current Working Conditions in the hospitality industry
- Issue statement
- Special Working Environment and Conditions
- Subsuming of the current situation
- Description and Analysis of different Work-Life Balance methods and instruments
- Definition of Work-Life Balance
- Importance of Work-Life Balance for the hospitality industry
- Work-Life Balance methods and instruments
- Flextime Work Arrangements
- Family Services
- Feedback Instruments
- Validation of the WLB instruments for the hospitality industry
- Best Practice of Delta Hotels: "Exceptional commitment to a flexible Workplace"
- Future Outlook and Conclusion
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper aims to explore the challenges and opportunities of work-life balance (WLB) within the hospitality industry. It investigates the current working conditions and identifies suitable opportunities and instruments to implement WLB methods in the hospitality sector. The study aims to address the growing gap between work and social life, focusing on the needs of employees in a demanding industry.
- Challenges of Work-Life Balance in the Hospitality Industry
- Importance of Employee Motivation and Satisfaction
- Work-Life Balance Methods and Instruments
- Best Practices and Case Studies of WLB Implementation
- Future Outlook and Recommendations for the Hospitality Industry
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: This chapter sets the stage by outlining the importance of work-life balance in the hospitality industry. It highlights the challenges faced by employees in this sector, such as overwork, stress, and limited social life. The purpose of the paper is to identify and discuss suitable WLB methods and instruments for the hospitality industry.
- Current Working Conditions in the hospitality industry: This chapter examines the current working conditions in the hospitality industry. It analyzes various factors that influence the employer-employee relationship, including global developments, social changes, and organizational structures. The chapter addresses challenges such as long working hours, pressure from competitors, and the shortage of time for employees.
- Description and Analysis of different Work-Life Balance methods and instruments: This chapter defines work-life balance and emphasizes its importance for the hospitality industry. It explores different WLB methods and instruments, including flextime work arrangements, family services, and feedback instruments. The chapter analyzes the suitability and potential benefits of these instruments in the hospitality context.
- Best Practice of Delta Hotels: "Exceptional commitment to a flexible Workplace": This chapter provides a case study on the successful implementation of work-life balance principles by Delta Hotels. It examines their strategies and practices that demonstrate a commitment to flexible working arrangements and employee well-being.
Schlüsselwörter (Keywords)
The key concepts addressed in this work include: Work-Life Balance (WLB), Hospitality Industry, Employee Motivation, Employee Satisfaction, Flextime Work Arrangements, Family Services, Feedback Instruments, Best Practices, and Human Resource Management (HRM).
- Quote paper
- Doreen Kupke (Author), 2012, Work-Life Balance: Challenges and Opportunities for the Hospitality Industry, Munich, GRIN Verlag, https://www.grin.com/document/210203