Passenger Movement Through Airports
There are many considerations to be made when planning large passenger movements through an airport. More passengers are saturating airports, and each passenger has an individual need or requirement. It is therefore the difficult responsibility of the airport to be able to accommodate the many passengers to make sure their departure, arrival, and connections go as smoothly as possible. Methods to ease the passenger transfer experience span from the very beginnings of airport construction and continue to evolve with facility expansions and technology improvements. The location and function of different facilities combined with several ground access aids serve as the foundation of managing passenger traffic quickly and effectively.
Airports are facilities that support big business. Air transportation has effectively rebounded from the security scare brought about by the terrorist attacks on September 11, 2001. Air travel has also rebounded from the severe economic crisis in 2008. Airports today are supporting a growing industry full of passengers looking to travel for a number of different reasons. In order to maintain profitability, airports must be efficient, effective, and customer-friendly. If an airport is confusing and causes passengers to habitually miss connections, the airlines will have to book passengers on different flights. This effectively means that a passenger who misses a connection is afforded two flights for the price of one and the airlines loose money. Additionally, once a particular airport earns a poor reputation, passengers will naturally try to avoid that airport. Airlines, as a result, will not seek to operate from an airport that negatively affects their demand. The high fixed price investment that an airport requires depends on airlines to bring passengers through their facilities to make money. Airports that do not properly plan could end up in the red if their facilities do not bring enough passengers.
- Quote paper
- Daniel Zberg (Author), 2012, Passenger Movement through Airports, Munich, GRIN Verlag, https://www.grin.com/document/210922