This is an English papier about some aspects of introducing e-learning courses in a company. The main example is taken from IBM's education center in Austria and the introduction of Microsoft e-learning courses. The papier is from the year 2001/2002!
Table of Contents
Preface
1. Introduction
1.1 Some figures
1.2 The advantages of e-learning
1.3 Austria’s e-learning market
1.4 The motivation of adopting e-learning
1.5 The cost of education and training
1.6 A few words on the European legal framework
2. What exactly is e-learning?
2.1 Distance learning
2.2 Self-study
2.3 Collaborative learning
2.4 Teletutoring
2.5 Web-based learning, e-books and Web lectures
2.6 The virtual classroom
2.7 The content
2.8 The e-learning matrix
3. Examples that already work
3.1 Virtual Universities in Britain and Catalonia
3.2 The Global Campus of South Italian SMBs
3.3 Training future judges in Austria
3.4 IBM’s 2,500 e-learning programs for employees
4. What about learning theory?
4.1 The didactic triangle
4.2 Lesson structure
4.3 Interactive learning
4.4 The role of diverse media
4.5 Working in groups
4.6 Time scheduling
4.7 Instructor requirements
5. The impact on human resource management
5.1 Education and training
5.2 What HRM can expect from e-learning
6. The e-learning environment puzzle
6.1 The e-learning provider
6.2 The communication channel
6.3 The e-learning consumer
6.4 General software requirements
6.4.1 The operating system
6.4.2 The Learning Management System (LMS)
6.4.3 The e-learning content
6.4.4 The user’s front-end
6.5 Aspects to consider
6.5.1 Language and localization
6.5.2 Measuring the learning progress
7. Austria’s project plan
7.1 Microsoft MOC e-learning delivery
7.1.1 LRN and the Microsoft LRN Toolkit
7.1.2 Microsoft e-learning MOC courses
7.1.3 What Microsoft delivers
7.2 Hardware and software requirements
7.2.1 IIS installation
7.2.2 Experiences with a small test environment
7.3 Communication
7.3.1 Discussion forums
7.3.2 Chat rooms
7.3.3 Email
7.4 The staff
7.5 The role of Central Region
7.6 Resumé
8. Conclusion
9. Sources
9.1 Literature
9.2 Other sources
9.3 Internet
Objectives and Topics
This paper examines the impact of introducing e-learning solutions within corporate environments, focusing on the practical challenges of implementing standard e-learning courses such as Microsoft Official Curriculum (MOC) at IBM Learning Services in Austria. The primary goal is to provide a guide for planning and technical implementation while considering instructional design, human resource management implications, and the specific needs of smaller national markets.
- Theoretical foundations of e-learning, instructional models, and learning psychology.
- Technical components required for a successful e-learning environment.
- HRM perspectives on training flexibility and skill development.
- Project management strategies for deploying MOC e-learning courses.
- Communication and collaborative infrastructure for virtual classrooms.
Excerpt from the Book
2.8 The e-learning matrix
E-learning technologies incorporate traditional elements as well as new ones. Since electronic media technology allows the use of computers and other electronic devices everywhere at work and at home, distance learning is a major component of e-learning solutions. The latter aim at providing the learner with as much independence and flexibility as possible. Students may log on to their course whenever they want and have time to, they may use the hours their company reserves for learning as well as their leisure time - which is true following an opinion poll in Austria which proves that many employees are ready to learn after work and on weekends (EIGRUBER; 2001; p. 33).
Self-study components, such as learning materials on CD-ROM, downloadable programs and electronic books deliver a basis on which learners can build. These materials are always available and they remain and they remain accessible, so the student has the option of rereading chosen chapters and looking things up repeatedly.
Modern e-learning courses typically contain web lectures and CD based e-books, virtual classes and chat room sessions with an instructor, newsgroup postings and email communication with a tutor or tutor groups. Of course, e-learning education programs may also contain residential courses or workshops.
The notion of collaborative learning plays an important role in this context, because especially chat room sessions and newsgroups give enough room to inter-student communication and joint learning. Developers of learning content should consider the possibility of collaborative learning. Collaboration enables students to work in autonomous groups; they learn from each other and combine their forces and strengths in order to find solutions to the problems they are facing.
Summary of Chapters
1. Introduction: Overview of the shifting landscape in corporate training from traditional methods to electronic and web-based solutions.
2. What exactly is e-learning?: Definition of core e-learning concepts including distance learning, self-study, collaborative learning, and the e-learning matrix.
3. Examples that already work: Case studies demonstrating successful e-learning implementations in academic and corporate settings like UOC and IBM.
4. What about learning theory?: Analysis of pedagogical models like the didactic triangle and how they apply to the design of e-learning courses.
5. The impact on human resource management: Discussion on how e-learning enhances skill formation and contributes to a better work-life balance for employees.
6. The e-learning environment puzzle: Technical breakdown of the necessary components for e-learning, covering providers, communication channels, and software.
7. Austria’s project plan: Practical roadmap for implementing Microsoft Official Curriculum (MOC) e-learning within the specific constraints of the Austrian market.
8. Conclusion: Final thoughts on the complexity of e-learning implementation and the need for regional strategies to ensure quality.
Keywords
E-learning, Corporate Training, Microsoft Official Curriculum, IBM Learning Services, Distance Learning, Instructional Design, Human Resource Management, Virtual Classroom, Collaborative Learning, LMS, Web-based Training, Teletutoring, Skill Development, Project Management.
Frequently Asked Questions
What is the primary focus of this work?
The paper explores the impact and implementation of standard e-learning courses, specifically focusing on Microsoft Official Curriculum (MOC) within the IBM Learning Services Austria environment.
What are the core thematic fields covered?
The document covers technical requirements, learning theories, pedagogical models, HRM impacts, and practical project planning for e-learning deployment.
What is the main objective of the research?
The objective is to identify and address the challenges of implementing e-learning in small markets by analyzing available technology, instructional requirements, and organizational structure.
Which scientific methodology is used?
The author uses a qualitative approach, combining literature review on learning theory and legal frameworks with a case-study analysis of IBM's practical implementation efforts.
What is discussed in the main part of the text?
The main part covers the definition of e-learning, existing success stories, the application of learning theory, technical software requirements, and a concrete project plan for MOC courses.
Which keywords best characterize this work?
Key terms include e-learning, MOC, corporate training, distance learning, and instructional design.
How does the author propose managing staff in small countries?
The author suggests creating a regional solution by grouping countries like Austria, Germany, and Switzerland to share administrative and development resources.
Why is the "Central Region" important for IBM's strategy?
The Central Region allows for economies of scale, as the combined German-speaking market is large enough to justify content development and shared infrastructure.
- Quote paper
- Mag. (FH) Mag. Klaus Ebner (Author), 2002, The impact of introducing e-learning courses, Munich, GRIN Verlag, https://www.grin.com/document/22138
