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This essay focuses on the case of Partners Healthcare Systems (PHS), a general hospital based in Massachusetts/USA which introduced an electronic medical records system together with a computerised patient order entry system in order to increase the quality of health care delivery (Kesner, 2009). The essay begins with an outline of the issues faced by the organisation in the implementation of their new information management system, before proceeding to utilise services management theory to outline possible future options for the organisation to pursue in order to address these issues.
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- Alexander Schmithausen (Autor:in), 2012, The role and benefits to transfer health care delivery in the US through better information management , München, GRIN Verlag, https://www.grin.com/document/229713
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