Supply chain especially procurement drives almost 70% of commodities daily in companies to sustain the performance for strategic intent. Working in an environment where teams function cross-functional and also building relationships with suppliers performance normally give rise to high expectations both for the company contracting suppliers and the suppliers conducting various tasks contractually to fulfil demanding orders. Defence and contractual defence commodities in South Africa has decreased exponentially since 1980 till 1994 even so today that many suppliers have lost their skills and manufacturing ability to inter a market that is very risky today. Besides the normal performance measurement rating a supplier as an approved supplier, the author argued with existing frameworks how little modern and well established companies know about their suppliers contributing to strategy.
Taking the conceptual frameworks based on performance, quality, SRM (Supplier Relationship Management) and SOB (Supplier Organisational Behaviour) the author is of opinion that suppliers can be measured using organisational behaviour concepts to enhance performance at suppliers. The research will contribute new ideas developed by others as a concept to gain information about the behavioural patterns why key suppliers contributing for Company X cannot perform effective and efficiently. By means of a survey targeting keys suppliers the research formulated wanted to gain tacit information about the following elements that drives performance from a project management approach:[...]
Inhaltsverzeichnis (Table of Contents)
- Chapter 1: Introduction and Background
- 1.1 Introduction
- 1.2 Background to the Problem
- 1.3 Problem Statement
- 1.4 The Research Question
- 1.5 The Sub-Investigative Questions
- 1.6 The Primary Objective of the Research Study
- 1.7 The Research Thesis Constraints
- 1.8 The Structure of the Thesis
- 1.9 Chapter 1: Summary
- Chapter 2: Literature Review
- 2.1 Introduction
- 2.2 Supply Chain Management
- 2.3 Performance Management
- 2.4 Supplier Relationship Management
- 2.5 Leadership Behaviours & Leadership Styles
- 2.6 Team Metrics and Team Collaboration
- 2.7 Culture and Personality Values
- 2.8 Job Satisfaction
- 2.9 Stress and Motivation
- 2.10 Trust Justice and Ethics
- 2.11 Quality Concepts for Suppliers
- 2.12 Learning and Decision-Making Strategies
- 2.13 Organisational Structure
- 2.14 Chapter 2 Summary
- Chapter 3: Research Design and Methodology
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population and Sampling
- 3.4 Supplier Performance Questionnaire (SPQ)
- 3.5 Supplier Quality Questionnaire (SQQ)
- 3.6 Generic Content of the SPQ
- 3.7 Pre-Testing of the Questionnaires
- 3.8 Data Analysis
- 3.9 Ethical Considerations of this Thesis
- 3.10 The Thesis Anticipated Research Assumptions
- 3.11 The Thesis Constraints
- 3.12 Chapter Summary
- Chapter 4: Data Analysis
- 4.1 Introduction
- 4.2 Responded Measured Sampling
- 4.3 Response of SPQ and SQQ
- 4.4 SPQ Response for Job Performance
- 4.5 SPQ Response for Commitment
- 4.6 SPQ Response for Stress
- 4.7 SPQ Response for Motivation
- 4.8 SPQ Response for Trust, Justice and Ethics
- 4.9 SPQ Response for Learning and Decision-Making
- 4.10 SPQ Response on Leadership Skills
- 4.11 SPQ Response on Supplier Team Work
- 4.12 SPQ Response on Culture and Diversity
- 4.13 Reliability Analysis for the SPQ Responses
- 4.14 Validating Performance of Key Suppliers
- 4.15 Validating SQQ and Supplier JIT Response
- 4.16 Chapter Summary
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
The main objective of this research is to identify strategic tools that can enhance performance and sustain growth among key suppliers in South Africa's defense sector, considering supplier organizational behavior. The research aims to address the significant decrease in suppliers within this sector and the resulting gaps in performance.
- Supplier Relationship Management (SRM) and its impact on supplier performance.
- The role of supplier organizational behavior in driving performance.
- The application of performance measurement beyond traditional metrics (price, delivery, quality, service).
- The importance of continuous improvement and quality in supplier development.
- Strategic tools for improving supplier leadership, teamwork, and overall organizational culture.
Zusammenfassung der Kapitel (Chapter Summaries)
Chapter 1: Introduction and Background: This chapter introduces the research problem: the decline of suppliers in South Africa's defense sector and the resulting impact on growth and strategic intent. It establishes the research question focusing on strategic tools to enhance supplier performance and presents sub-investigative questions exploring SRM, performance measurement, emergent strategies, and quality improvement. The chapter also outlines the research constraints and thesis structure.
Chapter 2: Literature Review: This chapter provides a comprehensive review of existing literature related to supply chain management, performance management, SRM, leadership styles, teamwork, organizational culture, job satisfaction, stress, motivation, ethics, quality concepts, decision-making strategies, and organizational structure. It lays the theoretical foundation for the research by examining various models and frameworks relevant to supplier performance and organizational behavior.
Chapter 3: Research Design and Methodology: This chapter details the research design, a mixed-methods approach combining quantitative and qualitative techniques. It describes the purposive sampling method used to select 16 key suppliers, the development and pre-testing of two questionnaires (SPQ and SQQ), the data analysis plan utilizing descriptive statistics and Cronbach's alpha, and the ethical considerations guiding the research.
Schlüsselwörter (Keywords)
Supply chain management, procurement, supplier relationship management (SRM), supplier organizational behavior (SOB), performance management, continuous improvement, Total Quality Management (TQM), Just-in-Time (JIT), leadership, teamwork, organizational culture, job satisfaction, stress, motivation, trust, justice, ethics, quality, decision-making, organizational structure, South Africa, defense industry.
Frequently Asked Questions: A Comprehensive Language Preview
What is the main objective of this research?
The primary objective is to identify strategic tools that enhance performance and sustain growth among key suppliers in South Africa's defense sector, considering supplier organizational behavior. This addresses the significant decrease in suppliers within this sector and the resulting performance gaps.
What are the key themes explored in this research?
Key themes include Supplier Relationship Management (SRM) and its impact on supplier performance; the role of supplier organizational behavior in driving performance; performance measurement beyond traditional metrics; the importance of continuous improvement and quality; and strategic tools for improving supplier leadership, teamwork, and organizational culture.
What chapters are included in this document, and what do they cover?
The document includes four chapters: Chapter 1 (Introduction and Background) sets the stage, defining the research problem and questions. Chapter 2 (Literature Review) provides a comprehensive review of existing literature related to various aspects of supply chain management and organizational behavior. Chapter 3 (Research Design and Methodology) details the research approach, including sampling, questionnaires, and data analysis methods. Chapter 4 (Data Analysis) presents the findings from the data collected and analyzed.
What methodologies were used in this research?
The research employs a mixed-methods approach, combining quantitative and qualitative techniques. A purposive sampling method selected 16 key suppliers. Two questionnaires (SPQ and SQQ) were developed and pre-tested. Data analysis utilizes descriptive statistics and Cronbach's alpha.
What are the key findings or results of this research (as previewed)?
The provided preview does not contain the specific findings, only an outline of how the data analysis is structured. Chapter 4 outlines the analysis of responses to the SPQ and SQQ across several aspects of supplier performance and organizational behavior.
What are the keywords associated with this research?
Keywords include: Supply chain management, procurement, supplier relationship management (SRM), supplier organizational behavior (SOB), performance management, continuous improvement, Total Quality Management (TQM), Just-in-Time (JIT), leadership, teamwork, organizational culture, job satisfaction, stress, motivation, trust, justice, ethics, quality, decision-making, organizational structure, South Africa, defense industry.
What is the overall structure of the thesis?
The thesis follows a structured format with distinct chapters covering introduction and background, literature review, research design and methodology, and data analysis. Each chapter includes a summary.
What are the research constraints?
Specific research constraints are mentioned in Chapters 1 and 3, but are not detailed in this preview. These are likely limitations in scope, resources, or data accessibility.
What is the target audience of this preview?
This preview is intended for academic use, enabling analysis of themes in a structured and professional manner.
Where can I find the full research?
This preview does not specify where to find the full research but implies it is accessible through academic channels.
- Quote paper
- Louis Jansen van Rensburg (Author), 2013, A Project Management Approach for Supply Chain Management to Sustain Growth and Performance at Suppliers, Munich, GRIN Verlag, https://www.grin.com/document/233242
