Grin logo
de en es fr
Shop
GRIN Website
Texte veröffentlichen, Rundum-Service genießen
Zur Shop-Startseite › BWL - Unternehmensführung, Management, Organisation

Principles of Hospitality Management

Hyatt Hotels Corporation

Titel: Principles of Hospitality Management

Hausarbeit , 2012 , 6 Seiten , Note: B

Autor:in: Felix Otieno (Autor:in)

BWL - Unternehmensführung, Management, Organisation
Leseprobe & Details   Blick ins Buch
Zusammenfassung Leseprobe Details

Hyatt Hotels Corporation is one of the largest hotel chains in the world. Founded in 1957, the organization operates approximately 492 properties across the world. The recent allegations of unjust employment practices have severely affected the reputation of the organization. This small research paper aims to identify various allegations against the Hotel by reviewing wide-range of literature present on internet and focuses on finding out various issues and factors that affect the Labour Relations Board’s practices and standards. This research paper also summarizes the findings using critical path thinking strategy to recommend strategies that adhere to an optimum level of practices of the Hospitality Industry.

Allegations of Unjust Practices against Hyatt
Hyatt Hotels Corporation has been facing numerous of allegations regarding unjust employment practices followed by the top management of the organization. The major allegation against Hyatt was that the organization has been implementing offensive and abhorrent policies towards its employees, who are working as housekeepers (Liu, 2012). Hyatt Hotels has been really exploiting housekeepers with crushing huge workloads making them to clean almost 30 rooms in 8-hour shift. These crushing workloads have been leaving housekeepers to suffer from severe pain and hardship. Thus, housekeepers of Hyatt have alleged that the unethical and unjust labor practices followed by the organization have been severely impacting their well-being and human rights and dignity (Liu, 2012).

Leseprobe


Table of Contents

1. Introduction

2. Allegations of Unjust Practices against Hyatt

3. Issues that affect the Labour Relations Board’s practices and standards

4. Recommendations for Hospitality Industry

5. Conclusion

Research Objectives and Themes

This paper aims to investigate the allegations of unethical employment practices within the Hyatt Hotels Corporation by analyzing existing literature and identifying factors that influence Labor Relations Board standards, ultimately proposing management strategies to optimize workplace conditions in the hospitality sector.

  • Analysis of employee exploitation and excessive workloads in hotel housekeeping.
  • Evaluation of labor standards and regulatory compliance within the hospitality industry.
  • Examination of whistleblowing protection and the rights of female employees regarding unjust termination.
  • Strategic recommendations for fostering inclusive work environments and realistic performance targets.

Excerpt from the Book

Allegations of Unjust Practices against Hyatt

Hyatt Hotels Corporation has been facing numerous of allegations regarding unjust employment practices followed by the top management of the organization. The major allegation against Hyatt was that the organization has been implementing offensive and abhorrent policies towards its employees, who are working as housekeepers (Liu, 2012). Hyatt Hotels has been really exploiting housekeepers with crushing huge workloads making them to clean almost 30 rooms in 8-hour shift. These crushing workloads have been leaving housekeepers to suffer from severe pain and hardship. Thus, housekeepers of Hyatt have alleged that the unethical and unjust labor practices followed by the organization have been severely impacting their well-being and human rights and dignity (Liu, 2012).

Hyatt housekeepers have become united and launched global boycott of Hyatt Hotels to let everybody know about unjust employment practices followed by Hyatt. On July 23, 2012, the Unite Hare, a multi-industry union has called for Global boycott of Hyatt to prove against unethical labor practices followed by the organization (Liu, 2012). Groups such as National Organization of Women and National Gay and Lesbian Task Force have also joined hands with Unite Hare by making allegations against Hyatt Hotels that the organization has fired women workers unreasonably without any notices after they have revealed these injustices and unethical practices, which are happening with in the organization to public (Ritter, 2012).

Summary of Chapters

Introduction: This chapter outlines the scope of the research, focusing on the reputation crisis Hyatt Hotels faces due to allegations of poor employment practices and the intent to propose evidence-based improvements.

Allegations of Unjust Practices against Hyatt: This section details specific grievances regarding housekeeper workloads, physical strain, and the organized protests by labor unions and activist groups.

Issues that affect the Labour Relations Board’s practices and standards: This chapter examines how Hyatt's failure to adhere to workplace safety standards and the retaliatory firing of employees affect regulatory compliance and whistleblower protections.

Recommendations for Hospitality Industry: This section provides actionable strategies for hotels, including task evaluation, creating inclusive environments, and strictly adhering to labor board regulations.

Conclusion: This final chapter synthesizes the findings regarding labor violations and reiterates the necessity for structural management changes to ensure employee dignity and organizational integrity.

Keywords

Hyatt Hotels Corporation, Labor Relations Board, Housekeeping, Unjust employment practices, Workplace safety, Employee exploitation, Whistleblower protection, Hospitality management, Unionization, Labor rights, Workload management, Employee discrimination, Organizational policies, Employment ethics, Human rights.

Frequently Asked Questions

What is the primary subject of this research paper?

The paper examines the allegations of unethical labor practices within Hyatt Hotels Corporation, particularly regarding their treatment of housekeeping staff.

What are the central themes explored in the text?

The central themes include employee exploitation, the impact of excessive workloads, labor board regulatory standards, and the importance of ethical organizational policies.

What is the main objective of this study?

The objective is to identify the factors affecting labor standards and to recommend management strategies that align with optimal industry practices.

Which scientific approach does the author use?

The author employs a literature review combined with a critical path thinking strategy to evaluate the current situation and suggest improvements.

What topics are discussed in the main body of the work?

The main body covers specific allegations of worker mistreatment, the role of the Labour Relations Board, legal issues surrounding layoffs, and recommendations for improving the hospitality work environment.

Which keywords best describe the paper?

Key terms include Labor Relations Board, hospitality management, employee rights, workplace safety, and organizational ethics.

How did Hyatt's housekeeping staff respond to these conditions?

The housekeepers united to launch a global boycott of Hyatt Hotels, supported by various unions and organizations, to draw public attention to their working conditions.

What specific recommendation is made regarding daily tasks?

The paper recommends that hotels clearly evaluate tasks and staff capabilities to set realistic targets, rather than imposing stringent policies that lead to employee stress and burnout.

How does discrimination affect Hyatt's workplace environment?

The paper suggests that discrimination in hiring, promoting, and compensating prevents fair treatment, leading to an environment where offensive and abhorrent policies can flourish.

Ende der Leseprobe aus 6 Seiten  - nach oben

Details

Titel
Principles of Hospitality Management
Untertitel
Hyatt Hotels Corporation
Hochschule
University of California, Berkeley
Note
B
Autor
Felix Otieno (Autor:in)
Erscheinungsjahr
2012
Seiten
6
Katalognummer
V266190
ISBN (eBook)
9783656559474
ISBN (Buch)
9783656559429
Sprache
Englisch
Schlagworte
principles hospitality management hyatt hotels corporation
Produktsicherheit
GRIN Publishing GmbH
Arbeit zitieren
Felix Otieno (Autor:in), 2012, Principles of Hospitality Management, München, GRIN Verlag, https://www.grin.com/document/266190
Blick ins Buch
  • Wenn Sie diese Meldung sehen, konnt das Bild nicht geladen und dargestellt werden.
  • Wenn Sie diese Meldung sehen, konnt das Bild nicht geladen und dargestellt werden.
  • Wenn Sie diese Meldung sehen, konnt das Bild nicht geladen und dargestellt werden.
  • Wenn Sie diese Meldung sehen, konnt das Bild nicht geladen und dargestellt werden.
  • Wenn Sie diese Meldung sehen, konnt das Bild nicht geladen und dargestellt werden.
Leseprobe aus  6  Seiten
Grin logo
  • Grin.com
  • Versand
  • Kontakt
  • Datenschutz
  • AGB
  • Impressum