This Bachelor thesis investigates the motivation of employees and its origins. It will figure out especially which factors influence people and how these factors influence the quality of peoples´ performance in their workplace.
Our times are shaped by a number of different bad influences that more and more create feelings of disaffection, insecurity and even fear.
There is a great increase of mental diseases beneath our population and even in situations less drastic, it one will find that people are more and more unhappy and disaffected by their situation even in their jobs.
Furthermore, it can be noticed that it seems as there are two sides in business society.
It seems as if managers on the one and employees on the other side are working in their own, separate environment and that both have a critical opinion towards the other.
For supervisors employees often are seen just as plodders that have to function and do what they are told. There is no space for the private situation of the employees in the office. Superiors often are seen as arbitrary, aloof and unfair.
Not only for the employees but as well for the companies this situation is not satisfying as they use much time and money to motivate their employees but, however, with only little success.
But as well occuring economical costs for the company will be investigated.
Our current society is facing a turning point.
It has to be investigated if rather the individual people have to change their mind and behaviour to satisfy the demands the companies pose to them or if the companies should reconsider if the way they manage their employees is the right one.
In fact in parts of our business society something is going wrong and this development leads to increasing dissatisfaction and frustration and thus to a decreasing of personal success on side of the employees and to decreasing of business success on side of the companies.
Table of Contents
1 Introduction
1.1 Occasion for Choice of the Subject
1.2 Objective Target of the Bachelor Thesis
2 Investigation of Peoples Needs and Motivation
2.1 The Myth of Motivating Employees
2.1.1 Motivating People – Yes we can?
2.1.2 Definition and Goals of Management by Motivation
2.2 Theoretical Approaches of Motivation
2.2.1 Motivation in Cultural Setting
2.2.1.1 Introductive Thoughts
2.2.1.2 A View on the Far East
2.2.1.3 The View of Peoples Self in the Hindu-Indian Culture
2.2.2 Discovering Peoples Needs
2.2.3 Motivation vs. Demotivation
2.2.4 Management’s View on Employees Behaviour
2.3 Summary
3 The Actual Situation of Companies and Employees
3.1 Responsibility of the Companies
3.2 The Situation of the Working People
3.2.1 Formation of the Questionnaire
3.2.2 Block 1: Work Environment
3.2.3 Block 2: Communication
3.2.4 Block 3: Development Potentialities
3.2.5 Block 4: Personal Needs
3.2.6 Block 5: Relationship with Superiors
3.2.7 Block 6: Salary
3.2.8 Block 7: Common Questions
3.3 Negative Effects of not Paying Attention to Employees
3.3.1 Negative Effects on Side of the Employees
3.3.2 Negative Effects on Side of Company and Community
4 Other Management Instruments and Approaches
4.1 Trust as Basic Condition
4.2 The Importance of Communication
4.3 Different Approaches of Leadership
4.4 Other Possibilities to get Balanced Employees
5 Conclusion
Objective and Research Focus
This thesis examines the underlying origins of employee motivation, questioning the efficacy of conventional extrinsic management approaches and investigating how a shift toward cooperation and trust can enhance both employee well-being and business success.
- Analysis of traditional motivation myths and management manipulation.
- Theoretical examination of Maslow’s hierarchy of needs and Herzberg’s motivation-hygiene theory.
- Cultural comparisons highlighting Eastern perspectives on community versus Western individualism.
- Empirical evaluation of the current work environment through employee surveys.
- Critical review of leadership styles and the importance of trust and open communication.
Excerpt from the Book
1.1 Occasion for Choice of the Subject
This Bachelor thesis investigates the motivation of employees and its origins. It will figure out especially which factors influence people and how these factors influence the quality of peoples´ performance in their workplace.
Our times are shaped by a number of different bad influences that more and more create feelings of disaffection, insecurity and even fear.
The situation on the employment market got strained over the last years and the fear of losing ones means of existence got more and more a daily companion.
As a result it can be discovered that there is a great increase of mental diseases beneath our population and even in situations less drastic, it one will find that people are more and more unhappy and disaffected by their situation even in their jobs.
Furthermore, it can be noticed that it seems as there are two sides in business society.
On the one side there are the managers, the supervisors and on the opponent side there are the employees.
It seems as both of them are working in their own, separate environment and that both have a critical opinion towards the other.
Summary of Chapters
1 Introduction: Defines the research objective, focusing on the strained employment environment and the underlying divide between management and employees.
2 Investigation of Peoples Needs and Motivation: Critically analyzes motivation theories by Maslow, Herzberg, and McGregor, challenging common management practices of extrinsic rewards.
3 The Actual Situation of Companies and Employees: Presents an empirical questionnaire evaluating current work environments, communication, and personal needs from the employee perspective.
4 Other Management Instruments and Approaches: Proposes alternative leadership strategies focusing on trust, open communication, and democratic structures to foster genuine motivation.
5 Conclusion: Synthesizes findings, emphasizing that shifting from a controlling management style to a trust-based, human-centric approach is essential for long-term organizational success.
Keywords
Employee Motivation, Management Theory, Abraham Maslow, Frederick Herzberg, Douglas McGregor, Hygiene Factors, Motivators, Theory X, Theory Y, Corporate Culture, Workplace Trust, Mental Health, Employee Performance, Organizational Behavior, Cooperation.
Frequently Asked Questions
What is the central purpose of this thesis?
The thesis aims to investigate the true origins of employee motivation and evaluate whether modern management techniques, which often rely on manipulation and extrinsic rewards, are actually detrimental to business success.
What are the primary theoretical frameworks discussed?
The work heavily utilizes Maslow’s Hierarchy of Needs, Herzberg’s Motivation-Hygiene Theory, and McGregor’s Theory X and Theory Y to explain human behavior in an organizational context.
What is the core argument regarding "Motivation"?
The author argues that motivation cannot be "imposed" by management; rather, it is intrinsic. Management's role is to create an environment where natural motivation is not stifled by demotivating "hygiene" factors.
What methodology does the research employ?
The research uses a dual approach: a literature-based theoretical analysis of psychological and management theories, complemented by an empirical survey of 111 employees to compare theory with workplace reality.
How does the work define "Theory X" and "Theory Y"?
Theory X represents a management view that employees are inherently lazy and need to be controlled. Theory Y views employees as naturally motivated, capable of self-direction, and seeking responsibility.
What role does culture play in this study?
The study contrasts Western individualistic approaches with Eastern (Confucian/Hindu) models, where a sense of community and moral duty toward the collective replaces the need for extrinsic management control.
How do "Hygiene Factors" impact the workplace?
Based on Herzberg's theory, hygiene factors (like physical work environment or salary) do not create motivation, but their absence leads to significant demotivation and dissatisfaction.
Why is the "vicious cycle" of management mentioned?
The vicious cycle occurs when managers use controlling, Theory-X style tactics to "motivate" unmotivated employees, which in turn causes further employee frustration and lower performance, reinforcing the manager's original negative belief.
- Quote paper
- Daniel Tschater (Author), 2010, Employees’ Motivation and its Origins, Munich, GRIN Verlag, https://www.grin.com/document/289143
