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Change Management. A Crucial Aspect for Understanding and Measuring Organizational Performance

Título: Change Management. A Crucial Aspect for Understanding and Measuring Organizational Performance

Trabajo Universitario , 2014 , 17 Páginas , Calificación: B

Autor:in: Laila Habib (Autor)

Economía de las empresas - Administración de empresas, gestión, organización
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Resumen Extracto de texto Detalles

An organization today regardless of its size is faced with the challenge of adaptability with the external and internal environment. Changes in an organization may sometimes be beneficial or have adverse affects on the growth in terms of profits and losses.

In today’s volatile business environment, one of the key aspects is measuring the performance of the organizations resources inclusive of human and monetary elements. Global transformation, competitive markets and demanding customers are the key indicators of how the organization is performing in the market.

Because of the rise in the competition level companies are forced to adopt strategies that involve retrenchment, trading stocks and even considering mergers and acquisitions to improve performance. Managing change can only be effective if the strategists at the top level consider analyzing the market situation before implementing changes.

Extracto


Table of Contents

1. Introduction

2. Change Management

3. Models and Frameworks for Change Management

3.1 Emergent approaches to organizational changes

4. Drivers of Organizational Change

5. Resistance to Organizational Change

6. Performance Management is Crucial for Organizational Change

7. Conclusion

Objectives and Topics

This paper aims to evaluate the critical role of change management in enhancing organizational performance within volatile business environments, focusing on how strategic adaptability and employee engagement contribute to successful transformation.

  • The importance of change management for organizational success.
  • Evaluation of classical and emergent change management models (e.g., Lewin, Kotter, Fullan).
  • Analysis of internal and external drivers of organizational change.
  • Strategies for overcoming employee resistance to change and performance management techniques.

Excerpt from the Book

Models and Frameworks for Change Management

The rapidly changing business environment gave opportunities for the development of models with a different perspective to change management; interrelated with the emergence of new theories. Each of the theories and models provides an opportunity to critically evaluate the business environment as well as change the perspective of the environment. Some of the most commonly understood crucial factors include the external and internal influences of an organization.

The study of change management first started as a subject of interest almost 50 years ago. The revolution of the planned approach to the concept of change management took place at different levels and areas in an organization. In the event of the bringing about changes in the organization, the pertinent factors of change management evolved with the concept of related issues from leadership to the changes in organizational culture. In light of the concepts of change management, different theories and frameworks have been developed which comprise of different school of thoughts from different authors, who have related the factorial changes and designed models for understanding in simple manners.

The first model is the three step model developed by Lewin in 1951. In developing the model Lewin realized that the behavioural approach and performance of the employees have significant effect on achieving the goals of the organizations.

Summary of Chapters

Introduction: This section establishes change management as a fundamental business necessity for organizations operating in highly competitive markets.

Change Management: This chapter defines the core requirements for managing organizational change, emphasizing that success depends on integrating strategic goals with the needs of both internal and external environments.

Models and Frameworks for Change Management: This chapter reviews established models, such as Lewin’s three-step process and Kotter’s eight-step implementation guide, and discusses emergent, bottom-up approaches to change.

Drivers of Organizational Change: This chapter categorizes the forces necessitating change, highlighting the interplay between external factors like market competition and internal requirements like process efficiency.

Resistance to Organizational Change: This chapter examines the psychological impacts of change on employees and outlines structured methods—such as education, participation, and facilitation—to mitigate resistance.

Performance Management is Crucial for Organizational Change: This chapter explores how performance management, through goal setting and feedback, serves as a primary motivator for employees during organizational transitions.

Conclusion: This final chapter synthesizes the main findings, reiterating that managers must actively diagnose and lead change to ensure organizational longevity and growth.

Keywords

change management, organizational performance, business environment, adaptability, strategy, competitive market, leadership, employee resistance, organizational culture, performance management, PESTEL framework, behavioral change, transformation, innovation, organizational goals.

Frequently Asked Questions

What is the core focus of this work?

The paper focuses on the critical importance of change management in enabling organizations to adapt to volatile environments and maintain a competitive advantage.

What are the primary themes discussed?

The central themes include theoretical frameworks for managing change, the role of leadership, drivers of change, and strategies to overcome employee resistance.

What is the primary objective of this research?

The main objective is to demonstrate how organizations can effectively implement change to improve performance while balancing internal employee commitment and external market demands.

Which scientific methodology is utilized?

The research adopts a critical review approach, synthesizing existing literature, management theories, and various conceptual frameworks to evaluate organizational change processes.

What topics are covered in the main body?

The main body covers change management models (Lewin, Kotter), factors driving change, the PESTEL framework for environment analysis, and techniques for addressing employee resistance and performance management.

Which keywords best characterize the work?

Key terms include organizational change, change management, performance management, strategic adaptability, and leadership.

How does the author describe the relationship between change and learning?

The author emphasizes that change is an inherently learning-oriented process, requiring organizations to adjust conditions to support the acceptance of new initiatives and skills.

Why is resistance to change particularly difficult in large organizations?

Large organizations often face significant resistance due to deep-seated systems, rigid organizational cultures, and established pressures of conformity that make adopting new processes complex.

What role does the PESTEL framework play in this research?

The PESTEL framework is presented as a vital tool for critically assessing external environmental factors—Political, Economic, Social, Technological, Environmental, and Legal—that necessitate organizational realignment.

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Detalles

Título
Change Management. A Crucial Aspect for Understanding and Measuring Organizational Performance
Universidad
Robert Gordon University Aberdeen
Curso
MSc International Business
Calificación
B
Autor
Laila Habib (Autor)
Año de publicación
2014
Páginas
17
No. de catálogo
V301791
ISBN (Ebook)
9783668011656
ISBN (Libro)
9783668011663
Idioma
Inglés
Etiqueta
change management crucial aspect understanding measuring organizational performance
Seguridad del producto
GRIN Publishing Ltd.
Citar trabajo
Laila Habib (Autor), 2014, Change Management. A Crucial Aspect for Understanding and Measuring Organizational Performance, Múnich, GRIN Verlag, https://www.grin.com/document/301791
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