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With great admiration and respect, I dedicate this work to my beloved parents Mr. and
Mrs. Mohamed for sending me to school as they knew the importance of education.
May the Almighty God bless them forever for their supports.
First and foremost, I thank the Almighty God for making me mentally healthily,
actively, wisely and cooperatively in all times of conducting my research. Without
God nothing would have happened.
The long, lonely and challenging journey has made me feel thirsty for more
knowledge. This research would not have been complete without the help and support
of many people. I thank the organization of Fisherman Tour, which gave me moral
and material support and commitment in developing the capacity that has facilitated
this work to be in the present shape. I am deeply indebted to my supervisor Dr. A.S
Samzugi of Open University of Tanzania for his time, professional guidance and
technical inputs which have significant impact to the final production of this research.
It is difficult to list all the people, but the following deserve special thanks: Dr. Shogo
Mlozi head of Department of tourism and hospitality, Mr. Michael Coordinator of the
field in tourism and hospitality. Dr. Gundular Fischer, deserves special thanks for her
frequent advices. We extend our special thanks to our parents for their financial
We are deeply indebted to the Ministry of Information, Culture, Tourism, and Sports
in Zanzibar, Zanzibar Tourism Commission (ZTC), I am grateful to my fellow
colleagues of master tourism class in Zanzibar for their kind support, encouragement
and for living peacefully for two years. May Almighty God bless them forever.
This study was carried out in Kiwengwa Zanzibar. The aim of this study was to assess
the challenges of tourism development in poverty alleviation in Zanzibar. The case
study of Kiwengwa village, to assess local community's opinion regarding tourism as
a means of poverty alleviation, to assess level of the community participation in
tourism development in Kiwengwa village.
The primary data were collected using structured questionnaire and interview. For
quantitative data analysis was made using SPSS version 21.Qualitative data from the
interview was coded and arranged according to their themes as they emerge which
formed the basis for discussion. A sample size of 60 respondents was given
questionnaires to fill and 5 were interviewed. Secondary data was collected through
published and unpublished sources.
The findings of the study reveal that there are negative attitudes towards tourism
development in poverty reduction. The local residents in reality are not in agreement
that tourism might promote community development and alleviate poverty in their
respective areas. The result of this study also found that there are a number of barriers
which hinders community participation in tourism development. Such barriers,
include, lack of financial resources, poor involvement in decision making, lack of
empowerment of local communities in the management
Also the findings of the study reveal that Poor understanding and low level of
awareness of tourism concept, foreign domination in the tourism industry, unequal
distribution of financial resources and lack of involvement of financial institutions,
limiting tourism development towards poverty reduction.
TABLE OF CONTENTS
COPYRIGHT ... iii
ACKOWLEDGMENTS ... v
ABSTRACT ... vi
LIST OF TABLES ... xii
LIST OF FIGURES ... xi
LIST OF ABREVIATIONS AND ACRONYMS ... x
CHAPTER ONE ... 1
1.0 INTRODUCTION ... 1
1.1 Background of the Study ... 1
1.2 Statement of the Problem ... 4
1.3 Objectives of Study ... 6
1.3.1 General Objective ... 6
1.3.2 Specific Objectives ... 6
1.4 Research Questions ... 6
1.5 The Significance of the Study ... 7
1.6 Scope and Limitations of the Study ... 7
CHAPTER TWO ... 9
2.0 LITERATURE REVIEW ... 9
2.1 Introduction ... 9
2.2 Theoretical Approaches ... 9
2.2.1 Modernization Theory and Tourism ... 9
2.2.2 Dependency Theory and Tourism ... 10
2.2.3 The Alternative Development Theory of Tourism ... 11
2.3 Empirical Literature Review ... 12
2.3.1 The Challenges of Tourism Related to Poverty alleviation ... 12
2.3.2 The perception of Local Community on Tourism Development ... 13
2.3.3 Community Participation in Tourism Development ... 15
2.3.4 Level of Community Participation in Tourism ... 16
2.3.5 Limitations to Community Participation in Tourism ... 16
2.4 Conceptual Framework ... 17
2.5 Research Gap ... 18
2.6 Definitions of Key Concepts ... 19
CHAPTER THREE ... 22
3.0 RESEARCH METHODOLOGY ... 22
3.1 Introduction ... 22
3.2 Research Design ... 22
3.3 Area of the Study ... 23
3.4 Population Sampling and Sample Size of the Study ... 24
3.4.1The Target Population ... 24
3.4.2 Sample Size ... 25
3.5 Types and Sources of Data ... 25
3.5.1 Primary Data ... 25
3.5.2 Secondary ... 25
3.6 Data Collection Instruments ... 26
3.6.1 Questionnaire ... 26
3.6.2 Interview... 27
3.6.3 Observation Guide ... 27
3.6.4 Pilot Study ... 28
3.7 Validity and Reliability ... 28
3.8 Data Analysis ... 29
3.9 Limitations of the Study ... 29
3.10 Ethical Consideration ... 30
CHAPTER FOUR ... 32
4.0 DATA ANALYSIS, PRESENTATION AND DISCUSSION ... 32
4.1 Introduction ... 32
4.2 Demographic Information of Respondents ... 32
4.2.1 Distribution of Respondents by Gender ... 32
4.2.2 Distribution of Respondents by Age ... 33
4.2.3 Distribution of Respondents by Education Level ... 34
4.2.4 Distribution of Respondents by Type of Employment ... 35
4.2.5 Distribution of Respondents by Monthly Income ... 36
4.3 Local community Participation in Tourism Development ... 38
4.3.1 Community Participation in Tourism Industry... 38
4.3.2 Importance of Community Participation in Tourism Development ... 39
4.3.3 Local people's Opinion in Planning, Tourism Development ... 40
4.3.4 Local People's Views in the Current Decision Making Process ... 41
4.3.5 Level's Participation in Tourism Development ... 42
4.3.6 Areas People Participate in Tourism Development ... 43
4.3.7 Factors Hindering Community Participation in Tourism Industry ... 44
4.3.8 Ways of Enhancing Effective Participation in Tourism ... 45
4.3.9 Solution taken by Local Government to Overcome Barriers ... 46
4.3.10 The local government plans to involve local communities ... 46
4.4 Perception of the Local Community on Tourism Development ... 47
4.4.1 Perception on Tourism as a Tool for Poverty Alleviation ... 47
4.4.2 Opinions of Locals on Importance of Tourism Development ... 49
4.4.3 The Main Beneficiaries of Tourism Development in Kiwengwa... 50
4.5 The Challenges Face Tourism Towards Poverty Alleviation ... 52
4.5.1 Understanding and Awareness of Community In Tourism Industry ... 52
4.5.2 The opinion of Local People on Investment in Tourism Business ... 53
4.5.3 Constraints Prevent Local People From Investing in Tourism ... 54
4.5.4 Skills that were Lacking Among the Local Community ... 55
4.5.5 Distribution of Tourism benefits in Kiwengwa ... 56
4.5.6 Stakeholders Dominating and Running Tourism Industry ... 57
4.5.7 Community based Tourism Project ... 58
5.5.8 Stakeholders Support Tourism Projects in Kiwengwa ... 60
4.5.9 Local Authority's Assistance to the Local Community ... 61
4.5.10 the financial institutions that support the small tourism business ... 62
4.5.11 Measures for Reducing Challenges ... 63
CHAPTER FIVE ... 65
5.0 SUMMARY, RECOMMENDATIONS AND CONCLUSIONS ... 65
5.1 Introduction ... 65
5.2 Summary of the Major Research Findings ... 65
5.3 Recommendations ... 66
5.4 General Conclusions ... 69
5.5 Recommendations for Further Research ... 70
REFERENCES ... 71
APPENDICES ... 79
LIST OF TABLES
Table 1: 1 Contribution of Tourism Sector to the Economy in Zanzibar ... 4
Table 3: 1 The Target Population ... 24
Table 4: 4 Gender Profile of Respondents ... 32
Table 4: 5 Distribution of respondents by education level ... 34
Table 4: 6 Community Participation in Tourism Industry ... 38
Table 4: 7 The opinion of local people on investment in tourism business ... 53
Table 4: 8 Distribution of financial and employment benefits ... 56
Table 4: 9 Community based tourism project ... 59
Table 4: 10 Local Authority's assistance to the local community ... 61
Table 4: 11 Measures for Reducing Challenges ... 63
LIST OF FIGURES
Figure 2: 1 Conceptual framework ... 18
Figure 4: 1 Distribution of respondents by type of employment ... 35
Figure 4: 2 Distribution of respondents by monthly income ... 36
Figure 4: 3 Distribution of respondents by status of employment ... 37
Figure 4: 4 Local people's opinion in planning, tourism development ... 40
Figure 4: 5 Local people's view in the current decision making process ... 41
Figure 4: 6 Level's participation in tourism development ... 42
Figure 4: 7 Areas participate in tourism development ... 43
Figure 4: 8 Factors hindering community participation in tourism industry ... 44
Figure 4: 9 Ways of enhancing effective participation ... 45
Figure 4: 10 Perception on tourism as a tool for poverty alleviation ... 48
Figure 4: 11 Opinions of locals on importance of tourism development ... 49
Figure 4: 12 Beneficiaries of tourism development in Kiwengwa ... 51
Figure 4: 13 Understanding and awareness of community ... 52
Figure 4: 14 Constraints prevent locals from investing in the tourism industry ... 54
Figure 4: 15 Skills that were lacking among the local community ... 55
Figure 4: 16 Stakeholders dominating and running tourism industry ... 57
Figure 4: 17 Stakeholders support community tourism project ... 60
Figure 4: 18 The financial institutions that support small tourism enterprises ... 62
LIST OF ABREVIATIONS AND ACRONYMS
Department for International Development
Least Developed Countries
Marine and Coastal Environmental Project
The United Nations Millennium Development
National Strategy for Growth and Reduction of Poverty
Overseas Development Institute
Statistical Package for the Social Science
United Nations World Tourism Organization
Zanzibar Human Development Report
World Commission on Environment and Development
Zanzibar Commission for Tourism
Zanzibar Growth Strategy
Zanzibar Poverty Reduction Plan
Zanzibar Strategy for Growth and Reduction of Poverty
This chapter gives the background information about the research topic, it defines the
research problem and explains the significance of the study. The objectives of this
study, research questions, and the defining key concepts used in this study.
1.1 Background of the Study
The Millennium Declaration of the United Nations identified Poverty Alleviation as
one of the most compelling challenges the world is facing in the 21st Century WTO
2002). Tourism is already one of the most important sources of foreign exchange
earnings and job creation in many poor and developing countries. The World Tourism
Organization (UNWTO) believes that tourism, which has become one of the most
dynamic economic sectors and it is in a very good position to contribute towards
poverty alleviation. (WTO 2002). Tourism has long been considered an effective tool
for poverty alleviation and debt relief for developing countries (Enloe, 2000; Kinnaird
The potential for tourism to play a significant role in the alleviation of poverty is
increasingly recognized by international bodies and national governments. In
1999.The UNWTO adopted Global Code of Ethics referred to the fight against
poverty and the same year the United Nations Commission on Sustainable
Development urged governments "to maximize the potential of tourism for
eradicating poverty by developing appropriate strategies in cooperation with all major
groups, indigenous and local communities." (UN, 1990). In 1999, the UK Department
for International Development (DFID) introduced the term "pro-poor tourism (PPT)"
to define a specific form of "tourist seeking" that contributes to poverty reduction
(DFID1999). In 2002, the UNWTO launched its report "Tourism and Poverty
Alleviation" at the World Summit on Sustainable Development and announced the
development of a programme of work on "Sustainable Tourism-Eliminating Poverty
(ST-EP)" WTO. (2002). In particular, the UNWTO considered 2007 a critical year
where tourism was recognized as a key agent in poverty alleviation and a significant
contributor to sustainable development (UNWTO 2007). Continuous research activity
by UNWTO has led to the publication of four reports, providing evidence of the
impact of tourism in reducing poverty levels, as well as recommendations on how to
maximize these impacts: Tourism and Poverty Alleviation (2002), Tourism and
Poverty Alleviation Recommendation for Africa (2004), Tourism Microfinance and
Poverty Alleviation (2005) and Poverty Alleviation Through Tourism (2006).
Evidence reveals that tourism contributes to the economic growth of countries
through foreign exchange earnings, creation of employment opportunities and
provision of public revenues. (Shah 2000). He affirms that tourism has become a
significant industry in both poor and rich economies because of its important impacts
on economic, livelihoods and socio-cultural development. In the case of Tanzania, (J.
Kweka 2003) observed that tourism plays a vital role in economic development and it
is the one of the major sources of foreign exchange. The tourism industry, which
focuses on three aspects, travelling, accommodation and provision of goods and
services, is credited for offering employment opportunities for both men and women.
For example, many women along the coastal areas of Tanzania involved in
entrepreneurial activities in serving the industry, generate income for the benefits of
their families and the communities at large. Similarly for Zanzibar, Indicative
Tourism Master Plan Report (2003) argued that tourism is one of the principal
industries that underpin the Zanzibar economy. Zanzibar receives in the region of
80,000+ foreign tourists annually and this accounts for approximately 15% of GDP.
In 2001 Zanzibar earned approximately $46 million in foreign exchange earnings
from international tourism. However, despite several development plans, aid projects,
grants, loans and structural adjustments undertaken by national governments and
international organizations, limited progress has been made to achieve the poverty
alleviation through tourism development. Lima et al., (2011). The observation made
by Lima (2011) correspond well with the Zanzibar human development report
(ZHDR, 2009) which affirm that No matter how big it is, tourism would not guarantee
the reduction of poverty and promotion of human development, because tourism has
an unwelcome tendency of producing a higher income distribution. Furthermore,
tourism tends to maintain a very weak backward and forward links to the rest of the
economy, thus denying the economy useful multiplier effect.
Zhao and Ritchie (2007) described `Despite the potential of tourism as a development
tool and the worldwide mushrooming interest in tourism-based poverty alleviation
initiatives, the relationship between tourism and poverty alleviation largely remains
terra incognita among tourism academics'. Though there is the huge economic
contribution of tourism in local economic growth in developing countries, the tourism
industry is continuing to face different challenges in combating poverty in the local
communities and it is still alleged that tourism does not successfully play a significant
role in poverty reduction Bolwell and Weinz, (2008), Fariborz (2010). This affirms
the observations made by ZGS (2007) and ZSGRP in Tanzania comment that tourism
is one of the sectors identified in the Zanzibar Strategy for Growth and Reduction of
Poverty, despite the recognition within earlier ZSGRP documents tourism growth
alone does not ensure poverty reduction, since development of the tourist industry
faces the challenges which fall under the five main areas of infrastructure, utilities,
support services, product quality and human resource development. Therefore, this
study attempts to show the main challenges that hinder the tourism industry on
poverty alleviation in the Zanzibar local community.
1.2 Statement of the Problem
Tourism is a vital sector in Zanzibar in terms of contribution to GDP and foreign
exchange earnings. Contribution to GDP is thought to be in excess of 25%, while it is
the sector that accounts for more foreign investment over USD 1 billion between 1997
and 2007 was invested in hotels and restaurants alone, which is 72.5% of all
investment in the entire economy of Zanzibar over this period (RGZ 2009).
Table 1:1 Contribution of Tourism Sector to the Economy in Zanzibar
2001/02 2002/3 2003/3 2004
Excise duty local
107 140 138
176 237 316 656
30 64 91 154
Tour operation levy
20 25 41 68 86
7,911 10,107 14,040 20,145 24,109
Source: Zanzibar Statistical Abstract (2008)
In general, the tourism industry has become a significant industry in both poor and
rich economies because of its important impacts on economic, livelihood and social-
cultural development (Shah, 2000). Despite the significant contribution of tourism to
the economic growth, there are still a significant number of Zanzibaris that live below
the basic needs poverty line. Local people have also found it difficult to link up with
the tourist industry as suppliers of goods and services as well as the source of labour.
Apart from employment for people who work in restaurants, curio/souvenir shops and
tour companies little economic benefits have been recognized by the people owning
businesses involved in tourism (Action Aid Tanzania, 2003). According to the HBS
2004/05, it is estimated that a substantial 49 percent of Zanzibaris live below the basic
needs poverty line, despite the availability of opportunities offered by the tourist
The tourism sector in Zanzibar is too far behind from reaching this goal due to limited
community participation in tourism sector (ZEB2009), apparently, the local
communities in are not actively participating in the tourism industry, not well
informed and finally the abject poverty is at increase, despite the abundant tourism
resources in their living area. Ngaga, Y et al (1999) noted that inadequate local
community participation is a major challenge limiting those gaining extended benefits
of the tourism industry in Zanzibar. Therefore the reason for examining the challenges
of tourism development in poverty alleviation derives from the fact that many
developing countries including Zanzibar have potential for large tourism markets.
Profits from international tourism are a considerable proportion of GDP and export
earnings, but most of these countries are experiencing high levels of poverty. (Sinclair
1998, Roe 2004). It is unclear if tourism profits are so significant, why failed to
reduce poverty and improve the wellbeing of the people of Zanzibar? Therefore, this
study is undertaken to assess the challenges facing tourism development in poverty
alleviation to the local community.
1.3 Objectives of Study
1.3.1 General Objective
The main objective of this study was to assess the key challenges of tourism
development in poverty alleviation in Zanzibar local communities.
1.3.2 Specific Objectives
To assess local community's opinion regarding tourism as a means of poverty
ii. To assess level of the community participation in tourism development in
iii. To identify barriers facing by local people towards participation in tourism
iv. To recommend mechanism how local communities maximize financial gains
from tourism and minimize poverty rate.
1.4 Research Questions
What are the challenges hinder tourism development in poverty alleviation in
Zanzibar local communities.
ii. What are the opinions of the host people regarding tourism as a means of
iii. What are the levels of community participation in tourism development in
iv. What are the barriers faced by local people towards community participation
in tourism development?
v. What should be done to enhance local communities to maximize financial
gains from tourism and minimize poverty rate?
1.5 The Significance of the Study
The findings of this study might have both theoretical and practical significance. The
study might be applied by different stakeholders like government, non-government
organization, researchers and academicians in the tourism industry as well as local
communities. This study might provide a clear identification of the interrelationships
between tourism, poverty alleviation. The research results would help government to
identify the common problems that hinder the tourism industry on poverty alleviation
The study might support and enrich theories for understanding of poverty alleviation
via tourism development in the context of a developing country like Zanzibar. The
study will also serve as a reference for further research in these dynamic areas of the
tourism industry. It attempts to raise the voices of the rural poor in who might have
not yet enjoyed the full benefits of tourism, despite most tourist attractions being
situated within their local areas. The study would be an important input for NGOs
(both government and non-governmental) dealing with sustainable tourism its role to
poverty alleviation in Zanzibar and elsewhere around the world.
1.6 Scope and Limitations of the Study
The study focused on the challenges of tourism development in poverty alleviation. A
major limitations of this study is that, it was limited to, poverty alleviation in
Kiwengwa in Zanzibar. It could have been logical to include other parts of Zanzibar
endowed with tourist attractions. However, it is expected the results of this study will
fairly reflect the situation in other parts of Zanzibar which have similar
2.0 LITERATURE REVIEW
This chapter presents the literature review and conceptual framework to be applied in
this study. It explains some major the theoretical linkage between tourism and poverty
alleviation, this chapter also briefly analyzes the perception of the local community on
tourism development, community participation in tourism development and the
challenges of tourism related to poverty alleviation the chapter ends by showing
2.2 Theoretical Approaches
This sub-heading identify and explain main theories that show relationship between
tourism development and poverty alleviation these theories contradict each other,
some of these theories agree tourism as an agent of poverty alleviation and other
oppose that tourism is not a tool of poverty alleviation, so let look them in details.
2.2.1 Modernization Theory and Tourism
Modernization theory is a broad-based development theory arose after World War II
from various streams of thought prevalent in the social sciences of the West.
Modernization theory suggests that in order for Third World Countries to progress
economically, politically and socially, they should follow the path taken by the
"developed countries" over the past 100 to 200 years. For the protagonists of this
theory, the solution to the development problems of Less Developed Countries
(LDCs) is simple and straightforward, "do as the Western World did, forget about
tradition and all your development problems will be solved" (Theron et al., 2005: 9).
According to this theory, for developing countries to develop, they need to "break out
of the "shackle of tradition" to become modern (Graaff, 2001: 13). During the 1960s,
tourism was essentially equated with socioeconomic development, which was part of
the modernization paradigm (Sharpley & Telfer, 2002). Tourism has been promoted
as a development strategy to transfer technology, to increase employment, to generate
foreign exchange, to increase the Gross Domestic Product (GDP), to attract
development capital and to promote a modern way of life with Western values
(Mathieson & Wall, 1982; Harrison, 1992acited in Simms, 2005). Tourism, Pi-Sunyer
(1989, quoted in Simms, 2005) argues, generates rural transformation and
modernization of traditional societies.
2.2.2 Dependency Theory and Tourism
Dependency Theory is also a broad-based development Theory of Dependency
originated in Latin America during the early 1960s as a result of the failure of the
modernization paradigm to address the issue of underdevelopment of Less
Developing Countries (LDCs). This theory states that "the exploitation of the Third
World continued after the end of colonial rule, and indeed became more efficient and
systematic". (Khan, 1996: 988). "Underdevelopment was the result of the economic
capture and control of backward regions by advanced metropolitan capitalism"
(Swanepoel, 2000). The theory argues that tourism is equivalent to a "new type of
plantation economy" where the needs of the metropolitan Centre are being met by the
developing countries and where the wealth generated by it is transferred from the
colony to the motherland (Telfer 2002: 54). According to Telfer, (2002: 54) "the
myths of tourism serve as a smoke screen of this mighty form of domination". Thus,
according to this theory, the predominance of foreign ownership in the tourism
industry imposes structural dependence on the developing countries in a core
periphery relationship which prevents destinations from fully benefiting from tourism
(Telfer 2002: 54). According to this theory, tourism destinations rely on multi-
national corporations for tourism infrastructure and tourists. The theory further argues
that metropolitan companies and governments have maintained the special trading
relationship with local elites who gain from the less than equal shares of income and
profits remaining in the peripheral economy (Lea 1988).
2.2.3 The Alternative Development Theory of Tourism
The Alternative Development Theory of Tourism was developed alongside the
concept of sustainable development. A central focus areas within the theory of
Alternative Development include indigenous-development, tourism, local
entrepreneurship response, empowerment of local communities in the decision-
making process, the critical role of women in tourism and finally sustainable tourism
development. The theory argues that indigenous communities are not only impacted
by tourism, but that they (can) respond to it through entrepreneurial activities (Long &
Wall, 1993 quoted in Sharpley & Telfer, 2002). It further asserts that as tourism sites
are constructed, the local communities provide labor and other construction materials,
thereby impacting positively on the lives of these communities. Local farmers and
fishermen also provide food to tourist destinations, hence boosting the financial base
of the local communities. This theory further argues that tourism planning should be
guided by the principles of sustainable development (e.g. Ecological sound practices,
broad participation and involvement of the local communities as well as capacity
building within these communities), to mention a few important aspects (Shepherd,
2.3 Empirical Literature Review
2.3.1 The Challenges of Tourism Related to Poverty alleviation
No matter how big it is, tourism would not guarantee the reduction of poverty and
promotion of human development (ZPHDR 2009). There are a significant number of
barriers/ challenges which hinder tourism development as a tool for poverty reduction,
these have been identified by Jamieson and Nadkarni (2009) Dr. Walter Jamieson
(2004) Bushell and Eagles (2007). Dr, Walter Jamieson and his fellows state that
there are a significant number of barriers to that hinder effectiveness using tourism
development as a tool for poverty reduction. These barriers include Lack of education
and training. Lack of access to credit to finance tourism development. Lack of
organizations to coordinate activities. Relatively poor access to tourism infrastructure
and assets at times. Lack of tourism market knowledge. Regulations and red tape.
Inadequate access to available, as well as potential tourism markets. Lack of
government programs targeted to the tourism-related informal sector.
The Overseas Development Institute (ODI) lists different types of barriers to that
hinder tourism to benefit poor people. Those barriers include, Lack of human capital
of the poor, Gender norms and constraints, Lack of social capital or organizational
strength, Lack of financial capital, Incompatibility with existing livelihood strategies,
Lack of land ownership and tenure, Lack of product, lack of planning gain,
Regulations and red tape, Inadequate access to the tourism market, Low capacity to
meet tourist expectations, Lack of linkages between formal and informal sectors and
local suppliers, Inappropriate tourist market segment, Lack of pro-active government
support for involvement by the poor. (ODI, 2002) and (Bolwell and Weinz, 2008).
The high proportion of economic leakages, outside the local economy. Insufficient
awareness among national and international financial authorities about the real
potential of tourism, and especially about the need to carefully plan and decisively
support its sustainable development. Lack of coordination among the many actors that
intervene, directly or indirectly, in the tourism development process. A lack of
cooperation and coordination between the public institutions concerned with tourism
and the traditional tourism private sector for establishing social requirements
associated to tourism investments and operations in LDCs. The lack of coordination is
also common among the UN and bilateral agencies, as well as international financial
institutions and NGOs that provide assistance to LDCs, either in tourism or in sectors
that affect tourism. Lack of commitment of the private sector. (UNWTO 2004).
2.3.2 The perception of Local Community on Tourism Development
Community's perception of tourism development and its impacts has been studied
extensively (Johnson et al., 1994. Most of the tourism literatures suggest that, the
local residents' perception of tourism impact is varied. Some residents view tourism
as having both positive and negative impacts, some are likely to perceive tourism as
having negative social and cultural impacts and some are motivated to view tourism
as having positive economic, social and cultural impacts thus may help to poverty
alleviation. Jurowski et al., 1997, Tosun, 2002 & Dyer et al., 2007. There is a number
of theories have been suggested to explain the nature of residents' perception towards
tourism impacts and their support to tourism development. Among the theories are
conflict theory, community attachment theory, dependency theory, and social
exchange theory. However, most of tourism literature has utilized the social exchange
theory and Doxey's theory, which has been considered as the most appropriate
framework to develop and understand community residents' perception toward
tourism development and its impacts. (Andereck & Vogt, 2000 ;). Social exchange
theory allows the investigation of positive and negative perception towards tourism
impacts in a community (Andriotis & Vaughan (2003). It is more than likely, that
residents will be aware of the positive and negative implications of tourism and
whether to support or not to support the tourism development is based on their
perception of the benefits and costs. In other words, social exchange theory supports
that community residents calculate the costs and benefits of tourism development, and
their effort for tourism development depends on the outcome of this cost-benefits
calculation (Andriotis, 2005).
Doxey's theory, this theory was developed during the mid-1970s, there was a growing
concern about the potential and real negative impacts of tourism in destination
regions. The main idea in Doxey's Irridex was that over time, the presence of tourists
forms a source of pressure on local residents, and as the number of tourists grow
permanently, the bigger the pressure will be and residents feelings towards tourism
will gradually become negative and socially irritated. (Hernandez et al., 1996).
Generally there are some local communities perceived in positive side and they
believed tourism as an agent in poverty alleviation since it brings numerous benefits
to them such employment creation, generation of sustainable income, diversifying
regional economies foreign exchange earnings, development of infrastructure and
improvement social services. (Luvanga & Shitundu (2003: 9).
Also the some of the local community has negative perceptions of tourism
development. The local people no longer accept tourism as Savior. They insist that
tourism has increased poverty and brought in many socioeconomic problems,
including land appropriation, over harvesting of sea resources, displacement, anti-
social behavior and environmental degradation, high immigrants who are the cause of
environmental and social problems such as overexploitation of natural resources and
increase in social ills such as robbery, alcoholism, prostitution, HIV/AIDS and alike.
2.3.3 Community Participation in Tourism Development
It is broadly known that community participation is a crucial component in tourism
development. Community participation in tourism development is a tool to solve
major problems of tourism in developing countries. Community participation in the
tourism development promotes equal distribution of the benefits, discourage
undemocratic decision making as well as fulfill needs of the local community in a
better way. Brohman (1996). Community involvement in the development process
tends to minimize any feelings of alienation and opposition to tourism development,
leading to better cooperation in the implementation of the developing projects. Beeton
and Pearson (2002).
Active participation not only breaks the mentality of dependence, but also increases
their awareness, self-confidence and control of the development process. In fact,
involvement in decision-making, implementation and monitoring also helps in
developing local human resources, as well (Kumar, 2002). Without participation,
there are obviously no partnership, no development and no program. Hence the lack
of community participation in decision making to implement tourism development
can lead to failure in the community development (Miranda, 2007).
2.3.4 Level of Community Participation in Tourism
A number of scholars have developed different typologies for community
participation in tourism development, including Tosun topology (1999) Arnstein's
typology (Arnstein, 1971) and Pretty's typology (Pretty, 1995). Arnstein (1969)
developed a ladder of participation. The eight levels of the ladder; manipulation,
therapy, informing, consulting, placation, partnership, delegated power and citizen
control have been further categorized into three groups namely; manipulative
participation, citizen tokenism and citizen power.
Pretty (1995) also identified six levels of participation. The levels, which ranged from
passive participation in self-mobilization and connectedness, showed the varying
power relationship which could exist between the local community and external
bodies or organizations. With specific reference to tourism in developing countries,
Tosun (1999) also categorized forms of community participation in tourism into three,
namely; spontaneous community participation, coercive community participation and
induced community participation.
2.3.5 Limitations to Community Participation in Tourism
A number of researchers have studied community participation and recognized a
number of interrelated limitations that prevent effective local community involvement
and participation in the tourism industry (Cole, 2006; Manyara & Jones, 2007; Cevat
Tosun, 2000). Tosun (2000) had divided these limitations into three main headings:
(i) Operational limitations, (ii) Structural limitations and, (iii) Cultural limitations.
Most of these limitations occur in developing countries, although they do not exist in
every tourist destinations. Operational limitations include centralization of public
administration of tourism, lack of coordination and lack of information. For structural
limitations, the items include attitudes of professionals, lack of expertise, elite
domination, lack of an appropriate legal system, lack of trained human resources and
relatively high cost of community participation and lack of financial resources.
Finally, cultural limitations cover the area of limited capacity of poor people and
apathy and low level of awareness in the local community.
2.4 Conceptual Framework
A conceptual framework is a structure of ideas, which is composed of parts that are
fitted and united together (Mossman 1962). According to Katani (1999:110)
conceptual framework can provide guidance towards a realistic collection of data and
information. This study has been organized under the assumption that the tourism
development play instrumental roles to in poverty alleviation by enhancing
sustainable development aspects including economic sustainability, social
sustainability and environmental sustainability as result the community development
increase tremendously however, there might be certain challenges that hinder the
tourism industry to achieve alleviation of poverty and total community development
hence results unsustainable community development.
The Challenges Of Tourism Development Towards Poverty Alleviation
Figure 2: 1 Conceptual Framework
Source: Researcher, 2015
2.5 Research Gap
Different scholars have written about the challenges of tourism development on
poverty alleviation in different parts of the world such as China, Iran, and South
Africa. Dr. Walter Jamieson (2004) Bushell and Eagles (2007) Jamieson and
Nadkarni (2009). But no comprehensive work which has been done to evaluate the
full range of the challenges of tourism development on poverty alleviation in
Zanzibar. Therefore, there is a research gap to be filled. There is a need to research in
Zanzibar so as to come up with the information which could be useful for the
comparison and contrast with the information from other areas and develop very
effective recommendations, so that is why the researcher decided to conduct research
2.6 Definitions of Key Concepts
In this study a number of terms and concepts in the field of tourism and poverty will
be frequently used and referred to. It is hoped that the definition of concepts will
avoid inter-subjectivity of meaning (Walliman 2005:93). It is therefore important that
these words be defined and clarified at the onset, the key concepts that are used in this
study are briefly defined below.
Community development is a process that allows community residents to come
together to plan, generate solutions and take action developing the evolution of social,
economic, environmental and cultural aspects of the community (Hackett, 2004).
Community participation in the tourism development, refers to the process is an
adaptive and flexible paradigm that allows local communities, in various tourist
destinations at different levels of development, to participate in the decision making
process of tourism development, including sharing benefits from tourism development
and determining the type and scale of tourism development in their localities. Tosun
Development is defined as "a socioeconomic change and progress, embracing
indicators which include increases in per capita income, a reduction in poverty level
among the masses, more social justice, modernization in terms of social changes,
higher levels of employment and literacy, improvement in and wider access to
medical treatment, a better life with more opportunities for self-
improvement"(Mihalic, 2002: 83).
Local community means a group of people who are living in the specific boundaries
of the (Eco) tourism destination area, together with natural and cultural elements,
where the tourist experience takes place, and tourist product is produced, and who is
potentially affected, both positively and negatively, by the impacts of (Eco) tourism
Poverty in a broad sense means a lack of basic capacity to participate effectively in
society, not having enough to feed and clothe the family, not having a clinic or school
to go to, not having the land on which to grow one's food or a job from which to earn
one's living and not having access to credit. In essence, poverty implies insecurity,
powerlessness and exclusion of individuals, households and communities from the
main resources, processes and opportunities of mainstream society (IMF & IDA,
Poverty reduction as: The long-term decline in the incidence of poverty as a result of
an increase in the ability of poor households to help themselves, through increasing
subsistence output or gaining employment. (Dewdney 1996:64).
Poverty alleviation as: The short-term relief from the symptoms of poverty, often by
the State through transfer payments, but also, and especially in developing countries
through NGOs, donors and community self-help mechanisms. (Dewdney 1996:64).
Poverty alleviation, this refers to intervention processes or approaches that have the
potential to reduce the pain and magnitude of poverty. It is realized that one
intervention alone cannot eliminate poverty, but it can contribute by reducing the pain
that comes from perpetual powerlessness and extreme low levels of subsistence
Sustainable development is defined as to "meet the needs of the present without
compromising the ability of future generations to meet their own needs." Sustainable
development has become famous worldwide by the publication of the Brundtland
Report (Our Common Future) in 1987.
Tourism is defined as the activities of persons travelling to and staying in places
outside of their usual environment for not more than one consecutive year for leisure,
business and other purposes. (UNWTO, 2001).
Tourism development is defined as a long-term process of preparing for the arrival
of tourists. It entails planning, building, and managing attractions, transportation,
services, and facilities that serve tourists. (Khan, 2005:9).
3.0 RESEARCH METHODOLOGY
The research methodology is a way to systematically solve the research problem
Kothari 2004). It may be described as a science of studying how research is done
scientifically. This chapter presents the research design, study area, population,
targeted population, sampling techniques and procedures, sample size, research
instrument, data collection methods, reliability and validity and techniques of data
analysis and presentation.
3.2 Research Design
The research design is the conceptual structure within which research is conducted; it
constitutes the blueprint for the collection, measurement and analysis of data (Kothari
2004). Meanwhile, Churchill, Gilbert et al (2002), gives a simple definition of
research design as a flame work or plan for a study, used as guide in collecting and
analyzing data. It is a blueprint that is to be followed in completing a study. Thus, for
this study, survey research design was used to collect data because of its capability to
gather data at a particular point in time with the intention of describing the nature of
existing conditions (Cohen, Manion and Morrison, 2000). Therefore, the study
employed survey design in order to get a holistic picture of The Challenges of
Tourism Development in Poverty Alleviation in Zanzibar: A Case Study of
3.3 Area of the Study
The study was conducted in Zanzibar especially within Kiwengwa village which is
located in the northeast coast of Unguja island as well as long the coast of the Indian
Ocean with hot climate condition. Kiwengwa consists with three villages which are
Cairo (in north), Gulioni and Kumbaurembo (both in south of Kiwengwa). Also, it is
25 km from stone town, which characterized by long white beaches and coral rag
land, and approximately about 2429 populations where with 1308 men and 1121
women. (URT 2002). Two criteria were used to select the area of the study. First, it
was selected on the basis that among rural areas of Zanzibar, Kiwengwa is the most
developed location with numerous tourism facilities (e.g. Hotels, restaurants, curio
and crafts shops; and other recreational businesses. Second, it was also selected on the
basis of its setting: rural area; as most residents are found in rural areas where poverty
Figure 3.1: Kiwengwa Village
3.4 Population Sampling and Sample Size of the Study
3.4.1The Target Population
Population refers to people or things with similar characteristics, which the researcher
intends to study within the context of a particular research problem (Rwegoshora,
2006). According to Ghauri (2002) the population mean all individuals, groups
involved in the study. In this study, the target population comprised respondents
villagers 30, Local business people 30 and local government employees 5 including
Sheha and Diwani from villages in Kiwengwa who provided the required information.
This population was selected because they are key players involved in many
economic activities geared towards eradicating poverty in Kiwengwa.
Table 3:1The Target Population
A sample is described as a small group of respondents drawn from a population from
whom the researcher is interested in gaining information. Rwegoshora (2006) on the
other hand described it as part of the population studied to make inferences about the
whole population. While, according to Kothari (2000:187). Sampling is the process of
obtaining the information about an entire population by examining only a part of it. In
this study researcher used stratified sampling technique due to the fact that the
population from which the sample will be taken is heterogeneous in term of gender
(female and male), status and ages so as to make equal representation.
3.4.2 Sample Size
Sample size refers to the number of subjects or individuals selected from the study
population (Kothari, 2000). The appropriate sample size for this study were 65
respondents, which included villagers 30, the Local business people 30 and the local
government employees 5 including Sheha and Diwani. The sample was reprehensive
because both sexes were involved to participate in the study.
3.5 Types and Sources of Data
3.5.1 Primary Data
According to Mugenda (1999) primary sources of data comprised of information a
researcher obtains from the field. Primary data for this research was collected by
using open and closed ended questions and unstructured interviews, normally this is
the first hand information in which the researchers collect from the targeted area of
study. Primary data for this research was gathered through interviews and closed
ended questions. The use of questionnaires and interviews was intended to cross
check and verification of data obtained through different method to improve the
credibility of the data.
According to Kothari (2010) secondary sources of data refers to those data which has
been collected and analyzed by someone else and are available. In this study,
secondary sources of data involved the use of published and unpublished documents
obtained from libraries, offices and websites. Published materials used involved
textbooks, journal articles, research report online materials. Unpublished materials
consulted includes research reports and dissertations. The use of secondary data
provided the researcher with more insights on the problem under investigation by
validating information collected through questionnaires and interviews. The
secondary data used to provide useful information which helped the researcher to
refine the interview guide and questionnaires. The use of secondary data also helped
the researcher to broaden the base from which scientific conclusions can be drawn
3.6 Data Collection Instruments
Data collection is the process of selecting participants and gathering data from these
participants (burns and Grove 2001). The instruments used in this study were
interviews and questionnaires. The use of interview and questionnaires helped to
generate a comprehensive understanding of the research problem (Denzin& Lincoln
2011; Johnson et al. 2007).
A questionnaire is "a list of carefully structured questions, chosen after considerable
testing, with the view of eliciting reliable responses from a chosen sample". Hussey
and Hussey (1997: 161). To obtain information about the challenge of tourism
development in poverty alleviation, a structured questionnaire was designed to obtain
information concerning demographic background of respondents (age, sex, place of
residence), income distribution, and levels of education, to mention some of the
aspects to be investigated. The questionnaire was administered to villagers 30, Local
business people 30, local government employees 5 including Sheha and Diwani. The
researcher administered the questionnaire to the respondent. The questionnaires
contained a written a written list of closed and open ended questions. Before the
questionnaires was administered the researcher and the supervisor examined the
questions for consistency and clarity and their ability to measure what they were
intended to measure. The questionnaire was intended to get data related to the
research objectives. Also, it was intended to generate demographic data. The
information generated was instrumental in making the recommendations on what
should be done to alleviate poverty.
Interview techniques were used to collect qualitative data. This technique of
collecting data is important qualitative data collection tools because it provides an
opportunity for the researcher to enter into the world of the person being interviewed.
This method was used because it provided respondents with the opportunity to
describe and share their experience on the problem in-depth. The study adopted this
method because was interested in understanding the perception of the interviewees
with regard to poverty alleviation through tourism. Interviews' yielded rich data
because participants were able to air their views without the influence of the
3.6.3 Observation Guide
Observation was among the methods used in this study to collect primary data.
According to Kumar (2010) an observation is a purposeful, systematic and selective
way of watching and listening to an interaction or phenomenon as it takes place. In
this study, participant observation was used to collect data. Researcher participated
with respondents in performing various tourism activities which are geared towards
poverty alleviation. The observations helped the researcher to know what was taking
place. This method was also used to cross check the validity of information collected
through questionnaires and interviews. The researcher, through participant
observation method had an opportunity to know what was taking place. The
observation checklist which has been attached in append guided the researcher. As
discussed elsewhere, this method was employed to complement other research
Figure 3.2 The villager's settlement in Kiwengwa Village
3.6.4 Pilot Study
A pilot study was carried out to six respondents who were selected randomly from the
large population of the study. The purpose of the pilot study was intended to ensure
validity and reliability of the instruments used. After the pilot study some corrections
were made and some items which could not respond to the objectives of the study
were removed. It was important to conduct a pilot study to ascertain that the items in
the questionnaire and interview were clearly stated and understood by the
3.7 Validity and Reliability
Validity according to Saunders et al (2000) is concerned with whether the findings are
related to what they appear. It encompasses the entire experimental concept and
establishes whether the findings meet all the requirements of scientific research
method. The validity of data for this study was ensured through the use of
triangulation methods. That is the use of more than one method of data collection.
This helped to minimize biasness and dissertations. Reliability on the other hand,
refers to a degree of consistency with which an instrument measures the attribute, it is
designed to measure (Polit and Hugler (1993:445). The philosophy behind reliability
is that any significant results must be more one off finding which can be applicable
and yield the same results.
3.8 Data Analysis
Data analysis refers to the computation of certain measures along with searching for
patterns of relationship that exist among group of data (Kothari, 2000: 151). After the
data was collected it was organized and analyzed. The analysis of closed ended
questions, Statistical Package for Social Sciences (SPSS) version was used. The data
were analyzed by using descriptive statistics used in order to establish numerical
frequency distribution, percentages and frequencies as well as cross tabulations, the
data generated were further summarized in the form of tables which were finally
converted to pie charts using Microsoft excel 2013 version. For qualitative data which
was obtained through interview and open ended questionnaires were sorted and
analyzed according to their transcribed and coded according to their themes as they
3.9 Limitations of the Study
The major limitation of the present study was that, it was limited to Kiwengwa in
Zanzibar. Although Zanzibar has many tourists' destinations which could be used to
alleviate poverty, but for this study only Kiwengwa was selected. However, the
results of this study could be replicated in other areas of Zanzibar with similar
characteristics. There is a dearth of relevant literature on Kiwengwa. Therefore, the
study was limited by lack of sufficient local literature and this forced the researcher to
use literature from other countries to argue the case. According to differences in level
of development the interpretations from the study lack sufficient local comparison on
some of the issues discussed.
Also, it was a difficult exercise planning meetings and appointments with local
government and tourism commission officials Sheha and Diwani, as they had tight
work schedules. Another limitation was Respondent's reluctance, to respond to
questions raised. Some to decline to provide the required information on time. While
other respondents were worried about revealing sensitive information for fear that the
information is likely to be leaked, which will result for their dismissal. However,
these limitations were overcome by using the triangulation method.
3.10 Ethical Consideration
During the data-collection process and report writing, the researcher ensured that the
following ethical consideration was strictly adhered to:
· Protecting the identities and interests of all respondent by keeping to the
norms of confidentiality. Based on these norms, participants were instructed
not to reveal their names to the researcher,
· Explanation of the purpose of the research to the participants beforehand and
seeking permission to use information gathered from them in writing. The
researcher also explained to them that the information obtained was purely for
his master's degree and nothing else,
· No form of coercion was used against respondents. The research ensured that
their participation was voluntary,
· Acknowledgement of all the sources of data used and quotations in the report,
· The researcher also behaved in a respectful manner to all
participants/respondents throughout the research and finally thanked them for
accepting being part of the research.
4.0 DATA ANALYSIS, PRESENTATION AND DISCUSSION
This chapter presents and discusses the empirical research findings. It also analyses
and discussed the findings of the study. The findings are analyzed and discussed
according to the objectives of the study. The objectives of the study were to assess
key challenges of tourism development in poverty alleviation in Zanzibar local
communities, to find out and evaluate the experiences of host people regarding
tourism as a means of poverty alleviation, to explore the community participation in
tourism development among the Zanzibar local communities, to identify challenges
facing faced by local people towards participation in tourism development and
recommend mechanisms of engaging local people to reduce poverty.
4.2 Demographic Information of Respondents
The demographic information of respondents included age, gender, educational level
and occupation. These are presented in subsequent subsections.
4.2.1 Distribution of Respondents by Gender
Table 4: 1 Gender Profile of Respondents
Number of respondents
2. Female 36
Source: Field research 2015
The majority of the respondents (55%) who participated in the study shows that 36
(65%) were females while 29 (35%) were males as depicted in table 4. It is obvious
that the tourism and hospitality now employs more females than males, considering
that females are the majority gender in Kiwengwa and Zanzibar as a whole. The
Gender plays an important role in poverty alleviation. In this research it was
established that the role of women has changed from depending on men and staying in
the kitchen. The participation of women in tourism has brought positive impacts
toward poverty alleviation in Zanzibar.
4.2.2 Distribution of Respondents by Age
Figure 4: 1 Distribution of Respondents by Age
Source: Field research 2015
The result indicates that 54% of the respondents were in the age groups of 26 to 35
years. 23 % of respondents are in the age group 36 to 45 years, 17% were in the age
group of 18 to 25 years and only 6% are in a group of 46 to 55. The study illustrates
the respondents are concentrated among the youth because they are in the majority in
the country and are highly involved in the tourism industry in order to alleviate
poverty. This shows that youths are participating actively in tourism sector rather than
the rest of other age group in order to eradicate poverty and improve their standard of
4.2.3 Distribution of Respondents by Education Level
The following data was gathered by the researcher in order to determine the level of
education among the respondents.
Table 4: 2 Distribution of Respondents by Education Level
Number of respondents
1. Primary education
2. Secondary education
3. Certificate 8
4. Diploma 3
5. Degree 2
Source: Field research 2015
The study indicates that 55% of respondents have secondary education, 25% with
primary education, 12% have a certificate and 5% with a diploma, and 3 % have
degree level. This indicates that the majority of Kiwengwa villagers participate in and
benefit from tourism industry have secondary education. The level education has
influence on the development of tourism in Kiwengwa. The level of education is low
as a result local people always are employed in lower cadres in the various hotels
existing in Kiwengwa. Thus, foreigners who have the highest level of education are
employed in the higher position. Based on this fact, there is a notion that is not a
panacea to remove poverty among the local people in Kiwengwa Villages. The
finding corresponds well with the study conducted by Anderson (2009) in Zanzibar,
who affirmed that the majority of jobs was occupied by foreigners, due to the low
level of education and passive nature of the people on tourism in Zanzibar, The top
management positions are usually occupied by foreigners, mainly Italians 43%, South
Africans 18 % and Spaniards 7% and Tanzanians (including Zanzibaris) 32%.
4.2.4 Distribution of Respondents by Type of Employment
Figure 4: 2 Distribution of respondents by type of employment
Source: Field research 2015
About 57% of respondents of the study are working in the tourism industry in various
sections such as hotels, tour guides, restaurants and artisan and Craft and followed by
43% of respondents who were working in other economic sectors like fishing,
subsistence agriculture and firewood cutting. The findings of this study suggest that
residents of Kiwengwa Village are involved in different livelihood activities among
them is tourism.
According to Azzan and Ufuzo (2009) study in Zanzibar reported that the people of
Kiwengwa depend largely on small scale fishing practices, firewood cutting, coconut
husk making and subsistence farming in the coral land. The tourism development in
the area gave most of the Kiwengwa people a light of the economic changes by
selling their land parcels or employed in the hotels.
4.2.5 Distribution of Respondents by Monthly Income
The following data was gathered by asking respondents to indicate the size of the
monthly income they earned from working in the tourism industry.
Figure 4: 3 Distribution of respondents by monthly income
Source: Field research 2015
Figure 3 shows that 65% of the respondents earn between 200000 and 250000, 18%
earn between 100000 and 150000, 12%), earn between 300000 and 350000, 5% earn
between 400000 and 450000. The analysis shows that the majority of the respondents
earns 65% between 200000 and 250000, the amount earned by local employees is not
reasonable to meet their basic needs.
These results correspond well with the findings made by Anderson (2009) which
affirm that the wage distribution gap is evident, as foreign employees earn almost 75
percent of the total annual salary, whilst the mainland Tanzanians (18 percent) and the
Zanzibaris take home the remaining proportion. The non-local upper wage earner gets
almost ten times more than the local average earner, working at the same resort. For
example, the average annual net salary of the latter in 2009 was US$1, 286 while that
of a non-citizen at supervisory level was almost US$12, 850.
4.2.6 Distribution of Respondents by Status of Employment
The following data was gathered by asking respondents about their employment status
in the tourism industry, whether full time/permanent or temporary.
Figure 4: 4 Distribution of respondents by status of employment
Source: Field research 2015
Figure 4 shows that a high percentage, 68% were working on a temporary basis, while
20% were working full time followed by 12% of those working on a part time basis.
The findings of this study suggest that the majority of local people who are working
in the tourism industry have temporary or seasonal employment this due to the nature
of the tourism industry in Zanzibar which depends on tourism seasons. It was revealed
that, many people are employed during the peak season when this period ends those
who have low levels of education loses their employment. Therefore, for this nature
of the tourism industry, it is difficult to convince the local people that the tourism
industry is used to reduce poverty among them. Other scholars, including (Baines
1987; Britton 1987) are in agreement with the findings and pointed out that tourism is
highly seasonable, it provides only low paid, temporary employment, degrading and
debasing Islanders by reducing them to servants.
4.3 Local community Participation in Tourism Development
4.3.1 Community Participation in Tourism Industry
The following data was gathered by asking respondents whether community
participates in tourism or not. Table 6 shows the response from the respondents.
Table 4: 2 Community Participation in Tourism Industry
Community Participation in Tourism
Source: Field research 2015
As indicated in Table 2, 72% of respondents, it was revealed that their community
participated in tourism development activities through various ways. These includes
land renting to an investor to develop it while monitoring the impacts, working as
occasional, part-time or full-time staff for private tour operators; providing services to
private operators such as food preparation, tour guiding, transport and
accommodation. Others are forming joint ventures with private tour operators where
the community provides most services while the private sector partner manages
marketing, logistics and possibly bilingual guides; and Operating as an independent
On the other hand, about 28% of respondents said some the local people don't
participate in the tourism industry because of the various challenges that face them
when deciding to invest in the tourism industry. The barriers, includes lack of
financial resources, lack of government support, lack of information about the tourism
industry, absence of empowerment for tourism entrepreneurs.
The study reveals that the majority members of local community participate in the
tourism industry in Zanzibar but still there are various barriers that hinder them to
participate effectively in tourism, hence they fail to use tourism as the main tool for
combating poverty that which hinders their development.
4.3.2 Importance of Community Participation in Tourism Development
Respondents were asked about the necessities of community participation in tourism
development. Based on interviews conducted with respondents from local government
officials the following are their responses.
Three interviewees from local government agreed that local community participation
can improve the process of decision making which leads towards efficient utilization
of targeted resources. It was reported that it is important in educating local
communities to be aware of their surroundings and be responsive to their rights.
Besides, if well managed, community participation could benefit the local community
through ensuring that the economic benefits accrued from tourism to remain in their
society because the survival of these depends much on tourism. These findings concur
with those of Simmons (1994, Brohman (1996), Kapoor (2001), (Tosun, 2006) who
found that community participation in tourism development should ensure benefit-
sharing, transparency in development activities, and minimize probable negative
impacts on the local community and the environment. They suggested further that
public involvement is as an important tool for developing ownership, partnership,
understanding, and commitment. Thus, participatory development approach creates
income-generating opportunities for local people, develops positive attitudes towards
tourism development, and facilitates implementation of the principles of sustainable
4.3.3 Local people's Opinion in Planning, Tourism Development
The following data was gathered by the researcher in order to understand whether the
local residents were asked their opinions by those planning tourism developments.
Figure 4: 5 Local people's opinion in planning, tourism development
Source: Field research 2015
About 80% of respondents reported that they have never been asked about their
opinion on planning, tourism development, 12% of respondents informed they were
asked, but only once and 8%, they were being asked their opinion for many times.
The results suggest that the majority of local people were not given opportunity to
provide their opinion in tourism planning, in their villages; instead the government
officials planned every aspect of tourism development while the local people were
required to adhere to the rule and regulation from the government. The findings,
collaborate well with that of Havel (1996) who found that people are told about
tourism development programs, which have been decided already, in the community.
They end up to be voiceless in the tourism development process.
4.3.4 Local People's Views in the Current Decision Making Process
Figure 4: 6 Local people's view in the current decision making process
Source: Field research 2015
About 67% percent of the respondents stated that the level of local people's
participation in the decision making process regarding tourism development is very
poor, similarly 26% of respondents said it is poor and 5% stated that local people's
participation in the decision making process regarding tourism is good and 2% said
the process is very good.
The result depicts that local people's participation in tourism establishments as well as
tourism projects is poor. From the above findings, it can be deducted that local
people's participation in the current decision making process is not satisfactory as the
majority of the respondents stated that their participation is poor. The findings relate
to study conducted by (Li, 2005) in China he pointed out that there was weak local
participation in the decision making process, local communities do not receive
satisfactory benefits from tourism. Therefore, integration of local communities into
the decision-making process is "not a final goal itself" but only one of the many ways
through which community participation can be achieved.
4.3.5 Level's Participation in Tourism Development
Figure 4: 7 Level's participation in tourism development
Source: Field research 2015
As shown in figure 7, 42% of the respondents stated that the local residents passively
participated in tourism development, 20% of the residents participate by information
giving, 17% participate by consultation, interactive participation is given 13% and
active participation is given 9% of responses. The findings of the study reveal that
still there is passive participation of local in tourism development this means that
local residents are normally intended to facilitate externally formulated plans and
achieve project objectives rather than allowing power sharing in decision making.
Himoonde (2007) affirm that locals have been passive participants in the tourism and
passive recipients of benefits. This has meant that the local community has barely had
any opportunities to be actively involved in the planning and management of tourism
development in their native land. Also, Tosun (2000) is in agreement that cases of
participatory tourism development examined in developing nations represent a
passive participation and there is no evidence that shows that participation moves
beyond community consultation participation.
4.3.6 Areas People Participate in Tourism Development
Figure 4: 8 Areas participate in tourism development
Source: Field research 2015
Figure 8 shows that 63% of respondents participated in tourism development mainly
in the implementation phase, 13% in decision making while 11% participated
planning, 8% of the respondents participated in coordination and control followed by
5% who participated in monitoring and evaluation.
The study revealed that the majority of local residents participates in tourism
development in the implementation of policies and regulation that have been decided
by the government, the voice of the local were not much be considered in planning the
tourism programmes in their respective areas. The findings relate to the study
conducted by Magigi (2013) in Zanzibar who confirm that the local residents involved
actively in the implementation and operationalization of tourism activities in their
areas and a few of them including government officials participating in tourism
planning and decision making.
4.3.7 Factors Hindering Community Participation in Tourism Industry
Figure 4: 9 Factors hindering community participation in tourism industry
Source: Field research 2015
Figure 9 indicates that respondents viewed the lack of financial resources is the main
factor that hinder community participation in tourism this is seen in the 34 % of
responses. The Islamic rule and culture given a 23 % response, poor tourism,
education is given 20%, while poor commitment of tourism actors is given 11 %. Also
language barrier is given 8% Furthermore, 5% of respondents view inadequate
experience in tourism as problem in community participation in tourism.
Similarly, other scholars, including Tosun (1998) have revealed that Local community
operates a business at small and medium scale. But they usually have limited financial
resources or funds to expand their business as compared to outside investors.
Therefore, they have limited capacity to play a leading role as an entrepreneur in the
tourism industry. The financial resources needed for tourism investment are very
scarce and in most cases, not readily available in developing countries. This
shortcoming has appeared as a major limitation to the implementation of participatory
tourism development in developing countries and even in relatively undeveloped
regions of developed countries. Pearce, 1991; Long, 1991.
4.3.8 Ways of Enhancing Effective Participation in Tourism
Figure 4: 10 Ways of Enhancing Effective Participation
Source: Field research 2015
Figure 10 shows that about 33% respondents suggested that community
empowerment is the best ways to involve locals in tourism development while 23% of
respondents proposed equal sharing of tourism benefits among all stakeholders, also
20 0f respondents regarded tourism education and 14% suggested provision of
employments followed by 9% of respondents cited promoting community based
tourism. The study revealed that Local residents had various ways in which they think
their active involvement in tourism affairs can be achieved, but the majority of local
resident want to be empowered economically and politically for them, this would be
the best way to enhance effective participation in tourism development.
Sitikarn (2002) suggested that empowerment of the local people through training,
workshop, and awareness program are also thought to be essential to ensure effective
participation at all levels of development. JDIMT, Varanasi U. P. (2012) study in
India reinforces this point by saying empowerment can be a tool for poverty reduction
through local tourism development.
4.3.9 Solution taken by Local Government to Overcome Barriers
Respondents were asked to show solution taken by local government to overcome
barriers of community participation in tourism development, Based on interviews
conducted with respondents from some local government officials the following are
their responses. The majority of interviewees (Sheha, Naibu Sheha and Diwani) said
local government did not have any department to promote tourism, since their
responsibilities were not directly involved in tourism. However, they have taken
various measures to overcome the barriers of hinder community participation such as
supervising land conflict resolution between local and foreign investors, provision of
awareness and education about tourism impacts and collaborating with other tourism
stakeholders interested with community projects.
One respondents said that "mamlaka tulionayo ni madogo, tunataka kuwasaidia
wanakiji kushiriki kikamilifu katika fursa za utalii lakini tuanzie wapi ikiwa serekali
kuu haijapanga". The finding of the study suggests that the local government in
Zanzibar has not been given enough authority to operate and supervise some of the
tourism activities in grassroots levels, thus the local government could not be able to
solve the barrier that hinders community participation in tourism industry.
4.3.10 The local government plans to involve local communities
The following data was gathered by the researcher in order to understand whether the
local government has planned to involve local communities in the tourism industry for
next five years. Based on interviews conducted with local government officials
confirmed that the government has planned a lot to involve poor local people in
tourism industry through various actions including.
· Preparing workshops and seminar that will provide training and education to
the small tourism entrepreneurs.
· Advising the local community to enter partnership instead of selling their land
to the foreign investors
· Emphasizing the establishing women entrepreneur group based on tourism
activities and providing investment incentives for them.
· To establish close relationship with a financial institution so that it can be easy
for local to get loans.
One respondent from local government said, "mipango tunayo mengi lakini hatuwezi
kufikia malengo yetu bila ya pesa kutoka serikali kuu, tatizo hasa nipesa ambazo ni
muhimu katika kusimamia shughuli zote hizo".
The findings indicate that the local government has enough plans to involve the locals
in tourism, but they might fail to implement because of scarcity of funds and poor
support from national government and other tourism stakeholders. According to
Briassoulis, 2002; Michelle, 2006. Rezarta Brokaj 2014 emphasized that many
tourism development plans and local government never turn into reality due to,
amongst other things, a lack of information to support planning, and a lack of
effective instruments to enable the implementation.
4.4 Perception of the Local Community on Tourism Development
4.4.1 Perception on Tourism as a Tool for Poverty Alleviation
Respondents were asked to provide their opinion and views on the tourism industry as
a tool for poverty alleviation or not. Based on open ended questionnaire and
interviews conducted with respondents from the local government provide the
Figure 4: 11 Perception on Tourism as a Tool For Poverty Alleviation
Source: Field research 2015
About 68% participants didn't agree with the assertion that tourism is a tool for
poverty alleviation. As such, the assertion was categorized as negative perception,
32% research participants viewed tourism as a tool for poverty alleviation such belief
was categorized as positive perception.
The findings of this study suggest that the majority of research participants don't
believe that tourism can really alleviate poverty instead tourism acts as a tool for
exploitation and contributes to poverty and agent of social evils in the society.
One Old man informed that: "utalii hauna maana kwetu, angalia vijana wetu
wengiwao wamekua wahuni na mateja hawajitambu"(Interview,2015).which literally
translations means that tourism has brought nothing useful but misery as many
youths are engaged in immoral behaviors such as drug addicts.
This finding is related to the study conducted by Kayhko (2008), MACEMP (2009) in
Zanzibar their findings show that tourism development in Zanzibar contributed
massively the increase in social problems. Issues identified includes, cultural erosion,
unplanned settlements and land invasions. Others include increased crime rates,
marine environmental destruction, and decline of seaweed industry, displacement of
local people, land disputes and conflicts as well as a rapid increase of informal
Participants who believed that tourism could be used to improve their livelihoods
suggested that the locals can benefit from tourism through engaging in various
activities such as: trading of local products and services; providing tour-guide
services; and developing local tourists' attractions, in describing how tourism could
be used to reduce poverty, some research participants were quoted saying: "Mimi
nimejiajiri kupitia sector ya utallii sasa utasemaje utaliini mbaya" "I have employed
myself in this sector and thank God my life has improved so how could you say
tourism is not good?" Based on those two perceptions there are mixed feelings which
need to be cleared out by policy makers in the tourism sector. Continuous
sensitization campaigns will assist to clear the doubt.
4.4.2 Opinions of Locals on Importance of Tourism Development
The following data was gathered by the researcher in order to understand the opinion
of the local people on the tourism development in Kiwengwa village.
Figure 4: 12 Opinions of Locals on Importance of Tourism Development
Source: Field research 2015
Figure 12 shows that 46% of respondents agree that tourism is very important in their
village, 23% of respondents said that tourism is important while 20% respondents said
that tourism is unimportant followed by 8% of respondent said tourism is very
unimportant and 3% of respondent said they don't have any idea about the importance
of tourism. The findings of this study suggest that tourism development in Kiwengwa
village is very important since it has improved the living standard of the people, it has
promoted the development of infrastructures, increase the foreign currency as well as
employment opportunities to the local communities. Although tourism is seen very
important in Kiwengwa but it has failed to alleviate poverty.
Despite the significant contribution of tourism to the economic growth, there are still
a significant number of Zanzibaris that live below the basic needs poverty line. Local
people have also found it difficult to link up with the tourist industry as suppliers of
goods and services as well as the source of labor. Apart from employment for people
who work in restaurants, curio/souvenir shops and tour companies little economic
benefits have been recognized by the people owning businesses involved in tourism
(Action Aid Tanzania, 2003). According to the HBS 2004/05, it is estimated that a
substantial 49 percent of Zanzibaris live below the basic needs poverty line, despite
the availability of opportunities offered by the tourist industry.
4.4.3 The Main Beneficiaries of Tourism Development in Kiwengwa
The following data was gathered by the researcher in order to understand the ones
who benefited from tourism development in Kiwengwa.
Figure 4: 13 Beneficiaries of tourism development in Kiwengwa
Source: Field research 2015
Figure 13 shows that 48% of the respondents believe that the foreign investors are the
most beneficiaries from the tourism industry. The national government 32%, tourism
business 12%, furthermore tourists 5% and local community 3%. The findings of this
study suggest that foreign investors are the most benefited from tourism development
in Kiwengwa compared to local community and others tourist stakeholders. This
condition is caused by the fact that the businesses are owned and operated by
foreigners and also the target markets for the tourism are international tourists, thus
most marketing communications are left to foreign experts. Thus the foreign
domination over Zanzibar tourism reduces the efforts of the local people to benefit
from tourism development.
Glasson (1995) notes that the local residents fail to reduce poverty through tourism
because the sector is dominated by foreign- tourism industry, this situation is caused
by lack of access to the tourism resources, decision making as well as limited
economic benefits to the local people when compared to the foreign investors.
4.5 The Challenges Face Tourism Towards Poverty Alleviation
4.5.1 Understanding and Awareness of Community In Tourism Industry
The following data was gathered to establish the understanding and the awareness of
the local community in the tourism industry.
Figure 4: 14 Understanding and awareness of community
Source: Field research 2015
62.5% of the respondents reported that they are Unaware on the tourism industry,
20% become somehow aware and 15% of respondents reported they don't. The
findings signify that tourism development failed to alleviate poverty because local
communities are not fully aware of the tourism industry and its implication. This
implies that tourism stakeholders have failed to provide appropriate education and
information to the local community on how tourism is operated for the aim of
alleviating poverty among the people. The findings are consistent with previous
findings by Mbwaiwa (1999 and 2002), the findings in this study confirm that due to
the lack of understanding of tourism concept, the local people have experienced
failure in creating tourist projects that match with their skills and knowledge. While
other communities are either proposing or engaged in tourism projects that are too
elaborate and complicated for them to understand and manage, due to lack of
management and investment skills.
4.5.2 The opinion of Local People on Investment in Tourism Business
The researcher used an open ended question which aimed at finding out an opinion of
local people on investment in the tourism business in their Villages.
Table 4: 3 The Opinion of Local People on Investment in Tourism Business
Opinion locals on investment
1. Yes 20
2. No 45
Source: Field research 2015
Table 3 indicates that45 (69%) of respondents indicated that it was not easy to invest
in tourism business in their villages, while 20 (31 %) reported that it was easy. The
study suggests that it is difficult for local communities to invest in tourism industry
due to various problems that they face. As a result, they are like spectator witnessing
the massive influx of foreign investors who expropriate the local land for the help of
natives and government hence the local community remains surrounded by severe
poverty. The finding corresponds with the research conducted by (Joel Sonne, 2010)
who justified that the major barrier affecting local people's investment in tourism is
the lack of income that was identified as one defining characteristic of poverty by
local people. The situation was attributed by dwindling of salt production and fishing
activities. As a consequence, profits generated from non-tourism business is too low
to allow savings and possible investment in tourism.
4.5.3 Constraints Prevent Local People From Investing in Tourism
To establish the constraints prevent local people from investing in tourism, the
researcher asked respondents to mention the Constraints that hinder them to investing
in tourism. The feedback from respondents was recorded as shown in figure 15
Figure 4: 15 Constraints prevent locals from investing in the tourism industry
Source: Field research 2015
Figure15 indicates that respondents viewed Lack of financial capital as a significant
problem in tourism business investments. The situation is well elaborated as 65% of
respondents reported this, Lack or Poor government support was also shown as a
problem as 20 %, reported this. Lack of land ownership 9%, furthermore 6% reported
poor regulations and red tape as problem to access funds. The study suggests that the
major problem that faces local community by investing in the tourism industry was
the lack of financial capital which acts as foundation for starting up any tourism
operation. The reasons behind this situation are that financial institutions are not
seeming to encourage local community by providing them with funds and capital
under favorable conditions which suggest that financial institutions are not for the
poor. The study relates with a scholar who comments that a lack of financial capital
for investment in the locally owned tourism industry has resulted from a marked lack
of available income and credit to local people from the formal banking and micro-
finance institution., The results insisted that partnership could create an opportunity to
share information and help the financial institutions understand the nature of tourism
businesses, hopefully moving them to consider it as a priority sector in their lending
portfolios (Joel Sonne, 2010).
4.5.4 Skills that were Lacking Among the Local Community
The researcher asked respondents to mention the type of skills they lacked during
starting their tourism business. The feedback from respondents was recorded as
shown in the figure below.
Figure 4: 16 Skills that were Lacking among the Local Community
Source: Field research 2015
Figure 16 indicates that the majority of respondents, 45% are in agreement that local
people lacked entrepreneurial and managerial skills when they started their tourism
business. 20% reported financial management skills and 20% marketing skills while
14% lack general management skills. The findings suggest that lack of
entrepreneurship and managerial skills was among the challenges facing local
communities in using tourism for poverty alleviation. This situation hinders the local
people to establish even small tourism business instead; they prefer to inter
partnership with tourism companies and other organizations from outside to run the
business. Mbwiwa revealed that the deficiency of entrepreneurship and managerial
skills has encouraged the community based tourism projects to form joint venture in
the form of contract with foreign companies but these companies usually are profit
oriented, thus the locals remain exploited therefore the tourism business is considered
to be exploitative in nature and not a pro-poor in terms of poverty alleviation.
Ngamiland forum (2001) in the same vein confirmed that lack of entrepreneurial skills
among local communities has resulted funds obtained from land rentals being kept in
the bank without being reinvested or alternatively they are misused.
4.5.5 Distribution of Tourism benefits in Kiwengwa
Table 4: 4 Distribution of Financial and Employment Benefits
Distribution of tourism benefits
I don't know
Source: Field research 2015
Table 4 portrays that 60% of respondents informed that there is an unequal
distribution of tourism benefits, 34% they don't know any things about the
distribution of tourism benefits and 6% of the respondents said there is an equal
distribution. The study suggests that the local community cannot eradicate the
poverty through tourism development because the benefits of tourism are not equally
distributed among them thus, this situation therefore threaten the sustainability of
poverty eradication programs in their villages. According to the study conducted by
Bwaiwa (2002) in Botswana notes that poor distribution of tourism benefits from
tourism development is a result of factors such as poor coordination among those
trusted leaders in the local community and corruption perpetrated by the rural elite
and influential people in the villages. This implies that only emerging elite who are in
controls of the trust management benefits from tourism development while the
majority of community members receive little or no benefits at all. This was also
confirmed by Gustave and Borchers (2008) study in Malaysia. They asserted that
unequal distribution of financial benefits has been a particularly contentious issue
within the tourism destination areas while local communities, living within rural areas
outside of the gateway towns, have reaped very few benefits.
4.5.6 Stakeholders Dominating and Running Tourism Industry
This question presents and discusses tourism stakeholder dominating and running
tourism activities in Kiwengwa.
Figure 4: 17 Stakeholders Dominating and Running Tourism Industry
Source: Field research 2015
Figure 18 indicates that 63% are foreign investors that dominating tourism industry,
government officials 20%, tour companies 12% while local community 5%. The
findings of the study portray that the tourism industry is increasingly dominated and
run by the foreigners in Kiwengwa and other parts of Zanzibar. This is a clear
indication that the local community cannot compete with them because they have
enough tourism skills and experience as well as financial capital for massive
investment and in fact they are supported by their governments in their respective
countries in terms of loans. As a result, foreign investors tend to repatriate of large
amounts of money from Zanzibar to their motherland and leave the locals in abject
poverty. This finding of this study concurs with those of Wineaster (2010) who
conducted a study in Zanzibar. And reported that investors are mostly from abroad,
and tour operators, travel agents, airlines and hotel chains, are often run by foreigners.
Lea (1993) on the other hand, maintains that the dominance of foreign companies in
controlling and managing tourism enterprises in developing countries is a threat to
sustainable development as huge amounts of foreign exchange are lost in the
developed world. This situation perpetuates the conditions of the poor in developing
countries. Furthermore, this phenomenon conforms to Mbaiwa (2005) findings that
the domination of management positions by foreign expatriates and lower salaries for
citizen workers in the tourism was contributing to serious leakages. Also Okech
(2010) argues that many tourism enterprises in developing countries are owned by
companies in developed countries who are more concerned with profits than the
environmental and social wellbeing of the poor, leading to the large outflows of
4.5.7 Community based Tourism Project
The following data was gathered to find out if there are community based tourism
projects that may benefit the local villagers in Kiwengwa.
Table 4: 5 Community based Tourism Project
Community based tourism projects
1. Yes 19
2. No 4
3. I don't know
Source: Field research 2015
Table 5 provides that 42 (65 %) of respondents they didn't know the presence of
community based tourism projects in their respective villages, 19 (29%) of
respondents indicated that there are many projects based on tourism and 4% opined
that that Kiwengwa didn't have any community based tourism projects. The study
finds that there are many community based tourism projects that may benefit the
locals in Kiwengwa but surprisingly villagers are unaware of the project found in their
respective villages this situation may have been caused by the fact that community
involvement and participation is the main challenge in tourism project, therefore it
makes it difficult for villagers to use those projects for the purpose of eradicating
poverty though tourism development. Other scholars are in agreement with this point
by saying that access to information and the participation of the community in
tourism development is utmost important as it creates good rapport with those directly
affected by tourism projects and helps the tourism projects to plan with communities
and. The absence of interaction with community further exacerbates the lack of
information about tourism projects and also hampers community participation.
(Lesego S. Sebele, 2010).
5.5.8 Stakeholders Support Tourism Projects in Kiwengwa
Figure 4: 18 Stakeholders Support Community Tourism Project
Source: Field research 2015
Figure 18 shows that community based tourism project in Kiwengwa receives moral
and material support from foreign organization 79%, 12% from government, and 6%
from the local business and 3% from the local community. These findings suggest that
foreign organizations provide much support for community tourism project compared
to other institutions. This donor dependency syndrome on in providing funds and
training as well as direction for community based tourism projects is likely to lead to
the collapse of many tourism projects once the assistance is withdrawn/ removed. As
a result the villagers remain in absolute poverty.
Joseph E. Mbaiwa raised an important point by saying that many community based
tourism projects fail to benefit the locals because most of them have tended of
reliance on outside assistance, particularly for the governments and donor agencies
subsequently lead to the setbacks, even collapse of the projects once the outside
assistance is withdrawn.
4.5.9 Local Authority's Assistance to the Local Community
Table 4: 6 Local Authority's Assistance to the Local Community
Local Authority assistance to the
1. Yes 23
2. No 42
Source: Field research 2015
About 66% of residents are of the opinion that local government has not provided
them with any assistance to the local community involved in tourism operation,
concerning the reasons why local authorities do not provide any assistance to tourism
development, the residents declared that their local authorities are irresponsible and
do not pay much attention to tourism matters. In addition, citizens reported that their
local authorities do not provide them with sufficient infrastructure. 32% of residents
believed that local government have taken such as actions, such as conflict resolution
between investors and local residents, providing education and awareness about
tourism impacts, advising the local residents not selling their land instead they should
prefer a partnership, and environmental protection.
The findings of this study suggest that the local government in Zanzibar has not been
able to involve in helping the local residents in Kiwengwa and other parts of Zanzibar
to undertake tourism business in their respective areas. Thus the locals could not use
tourism as a tool of poverty since they experience inadequate government support.
Andriotis (2000) and Aref (2011) revealed that the government failed to help local
residents to engage in various tourism developments despite the existence of many
tourism attractions in their areas, because of the inadequate government support and
lack of capacity leads local residents not to benefit from significant contribution of
tourism to poverty reduction.
4.5.10 the financial institutions that support the small tourism business
Figure 4: 19 The Financial Institutions that Support Small Tourism Enterprises
Source: Field research 2015
Figure 19 shows that 91% of respondents reported that financial institutions do not
support small tourism business in their area while 9% were in agreement that they
received support from many financial institutions. The findings show that a large
number of small tourism businesses do not receive any assistance from financial
institutions which surround them because most of them have no business plan, credit
profile, collateral requirements of the banks, as a result the local small business
Sonne (2010) has indicated that although formal financial services are offered by
different banks, tourism and non-tourism business owners reported that they did not
have access to credit. There are two main reasons for this: the first is that local
people's inability to provide the necessary collateral security demanded by formal
banks, normally land and property; and the high transaction costs to prepare business
plans, including the requisite payment of bribes to officials at the banks
4.5.11 Measures for Reducing Challenges
Respondents were asked to suggest measures to reduce challenges and increase
economic gain through tourism development and reducing poverty rate. Based on
open ended questionnaire and interviews conducted with respondents from the local
government suggested the following measures.
Table 4: 7 Measures for Reducing Challenges
Themes of Measures
1. Provision of necessary entrepreneurial skills
2. Provision of Financial assistance
3. Increase employment to the locals
4. Good policy framework and regulations
5. Involvement in decision making
6. Equal distribution of tourism benefits
Source: Field research 2015
Table 7 shows that 23% of respondents proposed provision of financial assistance
such loans and credits to SMEs as the best way to reduce the challenges and increase
the economic gains to the poor while 20% suggested Provision of necessary
entrepreneurial and managerial skills, 18% of suggested Good policy framework and
regulations and 15% suggested Equal distribution of tourism benefits and 12%
proposed Involvement in decision making followed by 11% who suggested Increase
employment to locals. The findings of this study regarding the provision of financial
assistance such as loans and credits to small tourism business as the best way to
reduce challenges and increase the economic to the poor, because through soft-loans
and credits local communities might have the ability to invest in tourism industry
which will create tangible profits that automatically improves their living standards.
Walter Jamieson (2004) reinforces this point by advising that Governments should
support the creation of tourism oriented small and medium-sized enterprises, what are
required are micro-credit funds to be used by both the formal and informal sectors.
Also emphasized that Governments should be concerned with providing credit
through its own funds and most importantly, providing advice to small-scale
enterprises and helping in the development of plans.
5.0 SUMMARY, RECOMMENDATIONS AND CONCLUSIONS
This chapter presents the summary of the major research findings of the study. It also
makes a number of recommendations, based on findings and insights generated by the
data collected from the study area. The chapter ends with some concluding remarks.
5.2 Summary of the Major Research Findings
This study centered on assessing key challenges of tourism development in poverty
alleviation in the Kiwengwa village in Zanzibar. The study sought to find out and
evaluate the experiences of the host people regarding tourism as a means of poverty
alleviation. Explore the community participation in tourism development among the
Zanzibar local communities. And identify challenges facing faced by local people
towards participation in tourism development and recommend mechanisms of
engaging local people to reduce poverty.
Generally, tourism has been increasingly recognized for its economic potential to
contribute to the reduction of poverty in developing countries including Zanzibar. The
findings of this study suggest that there are significant numbers of challenges
affecting the tourism industry as a tool for poverty reduction in developing countries.
These includes, poor understanding and awareness of tourism concept, foreign
domination in the tourism industry, unequal distribution of financial tourism projects.
The findings through interviews, observation and questionnaire indicated that there
are negative attitudes towards tourism development in poverty reduction. The local
residents in reality are not in agreement that tourism might promote community
development in their respective areas. The result of this study also found that there a
number of barriers were acknowledged that hinder community participation in
tourism development, including lack of financial resources, poor involvement in
decision making, lack of empowerment of local communities in the management and
unequal sharing of benefits accrued through tourism in Kiwengwa.
This study has therefore recommended for the renewed of cooperation between all
stakeholders in the tourism sector and create a tourism-related small- and medium-
sized enterprises and provide soft-loans to tourism entrepreneurs to build strong bases
for poverty reduction through tourism and to turn a tourism business from theory to
reality in poverty reduction processes.
This study examined the key challenges of tourism development in poverty alleviation
in Kiwengwa Zanzibar. Generally, the results from this study indicate that tourism is
faced with challenges in the course of poverty alleviation. In Zanzibar tourism has a
great opportunity that can contribute to national development and creation of
employment which could be used to alleviate poverty in rural and urban areas. To
achieve this, necessary steps should be taken by different stakeholders such as the
government and other players in the tourism sector. Based on the findings of this
study, some recommendations have been made for various stakeholders and for
further research. These are provided in the subsequent chapters:
It is suggested to have a Coordination of a pro poor tourism inter-ministerial
coordinating framework. The government should establish an inter-ministerial
working groups, these working groups would seek to co-operate with all ministries
who have a common objective in reducing poverty. The group would be responsible
for determining priority actions, obtaining funding and monitoring development in
order to be in a position to determine what works most effectively within a particular
Encourage Public/Private Sector Cooperation: The government should develop
implementation mechanisms to ensure public and private partnership. Under this
arrangement, then. The government could choose specific zones based on set criteria.
As Among the criteria to be considered is where there is a high prevalence of poverty,
but at the same time there are abundant tourism potentials. Another situation to be
considered is places where tourism can contribute to the local economic growth,
which ultimately add economic value at the national level as well. Places where there
are environmentally friendly forms of tourism that could be promoted to contribute to
cultural and natural resource preservation, conservation in a sustainable manner.
Create Tourism-related Small- and Medium-sized Enterprises: The government
has to invest in the creation of small- and medium-sized enterprises. In the case of
Zanzibar there is no way an individual could be expected to perform it in a proper
way without the support of the government in terms of favorable loans and good
policy. Government should encourage more private sectors and support them. Such
support should not be limited soft loans, but it could as well be extended to other
favorable terms of conducting business such as tax incentives and ensure a friendly
investment environment for all.
Provide Soft-loan or Micro-credit to Tourism Entrepreneurs: Micro credits can be
provided to small entrepreneurs in rural areas for the promotion of traditional
handcarts, artisans, and clay and wood items. Handmade local products could be sold
to tourist to earn money for their livelihoods. Apart from micro credit there is also a
need for proper monitoring and marketing of their products. Farmers could also be
supported to acquire more micro credit facilities to cultivate bamboo, cane, straw etc,
which can be used for making hand crafts.
Work together with Donors and International Agencies: The government should
work closely with donors and international agencies to ensure that these agencies
support existing vision and policies which supports tourism development activities
related to poverty reduction.
Pro Poor Tourism Projects: It is recommended that the government should work
with other countries where pro poor tourism projects have shown positive
achievements such as in Nepal, Thailand and Africa. This recommendation is the
most effective way of gaining more knowledge through "learning from each other.
Lessening tourism economic leakages, Zanzibar Governments has to develop
domestic policies that are designed to lessen the level of leakage from international
tourism through the provision of incentives to reinvest the profits which is likely to
reduce the potential cash transfers that would otherwise be invested in the country,
Other recommendation is to enhance the capacity of tourism destinations for
intensifying the production of goods and services required by the tourism sector and
the provision of incentives to domestic investors to expand their involvement in the
5.4 General Conclusions
The study has succeeded to identify the challenges of tourism development for
poverty reduction. Poor understanding and awareness of tourism concept, foreign
domination in the tourism industry, unequal distribution of financial resources, poor
government support, and lack of involvement of financial institutions, lack of
entrepreneurial and management skills as well as tourism leakage and dependency on
outside assistance were an important element contributing to limited tourism for
poverty reduction. As has been mentioned by Jamieson and Nadkarn (2009), Fariborz
Aref (2010) the tourism has some challenges related to poverty reduction in African
and Asian countries. Hence, this argument has been confirmed by this study. Overall,
the findings indicated that residents have a negative attitude towards contribution of
tourism development for poverty reduction. They referred to government policy and
lack of local organizational capacity as main barriers related poverty reduction
through tourism development.
Clearly, the described challenges may also be considered as common general
problems of tourism development in other communities in Zanzibar. Hence, it should
be accepted that these barriers may be an extension of the prevailing social, political
and economic structure in Zanzibar, which have prevented communities from
achieving a higher level of development. Based on the findings, empowerment can be
a tool for poverty reduction through local tourism development. The findings of this
study can be useful for academics, researchers and all stakeholders involved in
designing, assessing or promoting tourism projects which are in any way associated
with general development goals.
5.5 Recommendations for Further Research
This study covered only the challenges of tourism development in poverty alleviation
in Zanzibar It is thus recommended that a similar study covering a large part of
Zanzibar could be conducted so as provide a broader picture of Integration of the
tourism industry and other economic sectors. The research reported on Tourism
leakage and its socioeconomic impacts, a similar study could be conducted to
investigate the magnitude of leakages from tourism in order to find out how these
leakages could be minimized in order the country and local participants could increase
their earnings from tourism and subsequently alleviate poverty.
The present study focused on the challenges of tourism development in poverty
alleviation in Zanzibar and the findings have shown that the problem of Employment
opportunities and staff retention in the tourism industry, more research is required to
examine the nature of tourism employment for the purpose of reducing the violation
of workers' rights and humiliation in the tourism industry in Zanzibar.
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Appendix 1: Letter to the Respondents
I am a student at the Open University of Tanzania pursuing Master of Arts in
Tourism Management and Planning. My study is focusing on `The Challenges of
Tourism Development in Poverty Alleviation": A case study of Kiwengwa. It is
hoped that the findings of this study will assist the advancement of our research and
the development of micro tourism enterprises as well as small enterprises in Zanzibar.
Completion of this study requires me to collect data from some institutions, ours is
one. I am kindly asking you to complete questionnaire attached as part of this study. It
is hoped that the questionnaire will be completed.
I wish to reassure you that all information provided by your institution will be handled
with confidentiality and will be used for research purpose only. Please remember to
attach any other material which you consider relevant to this study.
Thanking you very much.
If you have any queries or require any further information, you are free to call me at
Demographic characteristics of respondent
Instruction: Tick the appropriate block
1. Please indicate your gender
2. What is your age?
1. 18 25
2. 26 35
3. 36 45
4. 46 55
3. Level of education
1. Primary education
2. Secondary education
3. Certificate level
4. Diploma education
5. Others, please specify
4. Do you work in the tourism industry?
2. No Please specify
4.1 If yes, please indicate in which section:
1. Hotel 2. Restaurant
3. Tour Guide 4. artisan and graft
5. Transportation 6. Indirect service
4.2 If yes, how much do you earn per month on average?
3. 300000 350000
4.3 What is the status of your employment?
1. Temporary permanent
Community Participation in Tourism Industry
5. Does your community participate in the tourism industry
No if, no why not
6. Have you ever been asked about your opinion on tourism by those who plan
1. Yes, many times
2. Yes, but only once or twice
3. No, never
7. How do you rate the level of local people's participation in the decision
making process regarding tourism development in Kiwengwa villages.
2. Very poor
4. Very good
8. In what Levels do you participate in tourism development? (Please Tick)
Participation in information giving
Participation by consultation
9. In which of the following areas do you participate in tourism development
5. Monitoring and evaluation
10. Which of the following factors hindering community participation in tourism
industry in your area.
1. Language barriers 2. Inadequate experience
3. Poor tourism education
4. Islamic rules and culture
5. Poor commitment of tourism actor 6. Poverty level
11. Which of the following ways can be used to enhance effective participation of
1. Community empowerment
2. Provision of education
3. Sharing benefits
4. Establishing community based
5. Provision of employment
Perception and experience of the local community on tourism development
12. Does your community view tourism as a tool for poverty alleviation?
13. In your opinion, how would you rate the importance of tourism development
in Kiwengwa village?
1. Very important
4. Extremely unimportant
5. No idea
14. In your opinion, who have been the main beneficiaries of tourism benefits in
3. Foreign investors
4. National government
5. Local community
The Challenges of tourism development in poverty alleviation
15. How would you rate your understanding and awareness of the tourism
1. Fully aware
2. Somehow aware
16. In your opinion is it easy for the local people to invest in tourism business in
16.1 If no, which constraints do you think may prevent local people from
investing in tourism?
1. Lack of financial capital
2. Lack of land ownership a
3. Poor government support
4. Poor Regulations and red tape,
17. Which of the following skills do you think local community don't have during
starting their tourism business operation in your village? (You may indicate
more than one option)
1. Entrepreneurial and management skills 2. Financial management
3. Marketing management
4. General management
5. Other (specify)...
18. How financial and employment benefits from tourism development are
distributed in Kiwengwa village?
1. Equal distribution
2. Unequal distribution
3. I don't know
19. In your opinion, who have been dominating and running tourism activities in
your location for past five years?
1. Local communities.
2. Foreign investors
20. Is there any community based tourism project found in Kiwengwa village which
benefit the poor local communities?
20.1 If yes, which of the following stakeholders support your tourism project in
1. Foreign organizations
2. Local community
4. Local private business
21. Does the local authority provide any assistance to the local community who
involve in tourism operation in your area?
why not ____________________
22. Is there any financial institutions that support small tourism business in your
23. What measures do you suggest to be undertaken to reduce challenges and
increases economic gain through tourism development and reducing poverty rate
in your villages?
Appendix 3 Questions for Interviews
QUESTIONS FOR INTERVIEWS WITH LOCAL GOVERNMENT
Name of interviewee: ...
Education Level: ...
Community participation in tourism development
To what extent do you think that community participation is necessary for sustainable
What do you think are the barriers that hinder local residents from Participating in
What possible solutions have been taken by the local authority to overcome these
Do you think the local government has planned enough to involve the poor local
communities in the tourism industry in the next five years? If yes, how
The Challenges of Tourism related to Poverty alleviation
Do you consider tourism as an effective tool of poverty alleviation in your location? If
yes or no please give more details
What are the main constraints facing poverty alleviation through tourism
What are the best measures should be undertaken to reduce challenges and increase
economic gain through tourism development and reducing poverty rate in your
Appendix 4: Observation Checklist
OBSERVATION CHECKLIST FOR THE CHALLENGES OF TOURISM
DEVELOPMENT IN POVERTY ALLEVIATION
The Observation Checklist for "The Challenges of Tourism Development in Poverty
Alleviation in Zanzibar" was designed to be completed by an observer to assess the
challenges of tourism development in poverty alleviation, explore the community
participation in tourism development, as well as to find out and evaluate the
experiences of the host people regarding tourism as a means of poverty alleviation.
The tool represents a compilation of research-identified indicators that should be
considered in assessing the challenges of tourism development in poverty alleviation.
Location: Kiwengwa Village
Date:... /... / 2015
Start Time: ...
Finish Time: ...
Completed by: ...
The perception of local community on tourism development
Improved social services
The use of foreign language by local community
Increase in prices of goods and services, land, houses
Land conflicts between community and investors
Anti-social behavior such as robbery, alcoholism,
Changes in Environmental Quality
Changing lifestyles of the population
Displacement of people
Modern house owned by the local community
Community Participation in Tourism Development
Tourism activities undertaken by host communities
Social services donated by tourism investors
Women participation in tourism activities
Pro-poor tourism projects in Kiwengwa
Tourist interaction with local community
Products produced by the community for the tourists
Training and other forms of capacity building
The Challenges of Tourism related to Poverty alleviation
Migrant workers from neighboring countries
Presence tourism training college
Local investors involvement
Poverty reduction programs related to tourism
Domination of foreign investors in tourism development
Promotion local tourism businesses
Presence of foreign products
Government programs targeted to informal sectors
101 of 101 pages
- Quote paper
- Maliki Mohamed (Author), 2016, The Challenges of tourism development towards poverty alleviation in Zanzibar. A case study of Kiwengwa Village, Munich, GRIN Verlag, https://www.grin.com/document/339010