The Adaption of CMMI for an In-House Software Development Department

Term Paper, 2017

10 Pages, Grade: 3.2


Table of Contents





5.1 Requirements Management
5.2 Project Planning
5.3 Project Monitoring and Control
5.4 Measurement and Analysis
5.5 Process Quality Assurance
5.6 Configuration Management





This paper is a basic work for introducing the CMMI for in-house software development department. The purpose of this paper is to develop a ground and a clear understanding for the organizations who are willing to adapt the best practices in general for increasing the functional and technical efficiency at their in-house software development department.

Normally the CMMI is implemented at organization level in the software development, software engineering, system engineering or system security organizations. The main theme of this paper is to attain CMMI level-2 in software development department.

Once the best practices become common in an organization at departmental level, that opens new horizons to build high level understanding of more mature and simplified set of processes that leads toward the organizational maturity which covers the set of overall process areas across the organization.

There are various factors involve that limits an organization to adopt a process improvement model. Usually the new emerging organizations having the staff who have previous experience in highly functioning organizations plan to adapt the process improvement models. It is also a dilemma that small and medium size organizations could not establish successful implementation of Software improvement process models because such organizations work in limited resources and restrict time frame [1]. It is more hard to adapt the CMMI at departmental level because main focus of such an organization is towards the productivity or the main stream of the business. The In-house software development departments are always work in the capacity of supporting department that facilitate and develop the software and systems for the main business of the organization. Therefore, budget constraints and lack of resources exist in such environments. Although, technology is developed and used by all departments and branches within the organization, however, there may be the communication gap between software development department and other units of the organization [1].

Specifically, this paper will provide the structural process and case study of software development department of an organization having very diversified functional and financial dimensions to improve functional efficiency from poorly controlled activities to a managed environment or in short achieving the CMMI maturity level-2.

Keywords: Department level CMMI, Process Improvement, Process maturity, CMMI Level-2


Just like Information Technology Infrastructure Library, the Capability Maturity Model Integration is not a standard or set of processes and procedures, rather it is a collection of best practices that has been collected from highly functioning organizations. These best practices are not supposed to be implement in all organizations in same way rather these are adjustable in local environment of an organization and very useful to take measures in improving the processes and activates.

The maturity levels are well defined evolutionary plateau to measure the improvement in processes and activities of an organization.

The CMMI level two is termed as ‘Managed’ and at this level process characterized for project is often reactive but in very smart and efficient way. CMMI helps the organization to set process improvement goals and priorities.

This paper also includes the case study that was structured to address the process areas like Requirements Management, Project Planning, Project Monitoring and Control, Measurement and Analysis, Process Quality Assurance, Configuration Management as defined by the CMMI level-2.

Although, higher CMM levels enhance the project performance and software quality as well as reduces the software development efforts and timelines [2], but a lower maturity level is a pre-requisite for the next level and provides a necessary foundation for implementing processes of a higher level [5].

Following are the big names that are using CMMI;

Boeing, BMW, Ericsson, Fujitsu, Hitachi, Honeywell, KPMG, Intel, Motorola, NEC, Nokia, Samsung [5].

Figure-1, CMMI Staged Maturity Levels

Abbildung in dieser Leseprobe nicht enthalten

Table-1, CMMI History [5]


With the induction of CMMI in the industry, the Capability Maturity Model Integration is known as the best practices model. It covered the best practices in the disciplines of System Engineering (SE), Software Engineering (SW), Supplier and Sourcing (SS), Integrated Process and Product Development (IPPD). [6]


Compatibility Maturity Model Integration is available in two representations that are ‘Staged’ and ‘Continuous’.

Staged representation grouped the process areas (PA) in to maturity levels as shown in figure-1 [6].

Continuous representation assesses the capability level of individual process area (PA). [7]

Each representation has sub-division called Process Areas (PA). Each process area has set of generic and specific best practices called Generic Goals (GGs) and Specific Goals (SGs) [6].

Generic Goals (GG) and Specific Goals (SG) are the integral parts of Process Areas. Generic goals apply to all process areas and the Specific goals apply to a particular process area. Generic goals deal with the institutionalization and implementation of process areas and the Specific Goals defines the unique characteristics to satisfy the purpose of the process area and generalize the strategies to achieve the goals [8].


CMMI provides an integrated common strategic vision in a modeled way for the improvements in processes. It significantly increases the impact of productivity and functional improvement. It increases quality and customer satisfaction. Improves the morale of employees and increases return on investments. It decreases the cost of quality and help to predict the budgets [5].


‘Akhuwat’ is an emerging organization that works to alleviate poverty through interest free microfinance, education, capacity building and social guidance in Pakistan. In June 2017, it has more than five thousand employees and 686 operational branch offices. It has disbursed PKR 43.727 Billion in 2.039 Million families with recovery rate of 99.94%. It is the largest and fastest growing MFI in Pakistan.

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To meet the technology challenges ‘Akhuwat’ stablished data center, acquired ERP System, setup software development department and arrange an in-house build of MIS for managing its operations. However, there were no IT processes there and the internal functions were poorly controlled.

This paper includes the case study of requirement assessment and implementation of CMMI level-2 for The Software Development Department of Akhuwat.

5.1 Requirements Management

At the initial stages there was a there was a single part time developer at Akhuwat. The software development department was stablished and development of credit management system was started without any processes. In due course budgets were allotted for the department for capacity building, making processes, user trainings and for software process improvement. A fully qualified software development team was hired; Detailed list of requirements were setup. Processes and policies were defined and working hierarchies were structured to manage and monitor the functions and activities.

5.2 Project Planning

The trend of project planning was introduced in software development department. Resource planning, cost analysis, functional requirements, hardware requirements, operational processes, trainings, timeline and schedule are the main components of project planning.

5.3 Project Monitoring and Control

Project monitoring and control tools and techniques were adopted. Project management criteria and polices were defined.


Excerpt out of 10 pages


The Adaption of CMMI for an In-House Software Development Department
Virtual University of Pakistan
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ISBN (eBook)
ISBN (Book)
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adaption, cmmi, Software Engineering
Quote paper
Rehan Shabbir (Author), 2017, The Adaption of CMMI for an In-House Software Development Department, Munich, GRIN Verlag,


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