This paper discusses the impact of SPC for an organization. What SPC can do for an organization as well as what the organization has to provide for SPC to work successfully. This paper doesn’t discuss, how SPC works or how it can be installed into an organization. It discusses the requirements for SPC to work successfully as well as the output of SPC, and how it can be used for the organization to move forward, on the basis of organization, which do already use SPC successfully.
(Oakland 1990 a) Statistic process control (SPC) is a strategy for reducing variability, the cause of most quality problems. Variation of products can be caused by nearly everything, delivering times, in ways of doing things, raw material, people attitudes, equipment, and its use, maintenance, and so one. SPC can help to improve processes continually by reducing its variability. The basic question therefore, which should be asked recurrently is:
Can we do the job more consistently?
Therefore, there must be willingness, to implement changes in every parts of business, to achieve continuous improvement. SPC is not just control; it enables reliable and consistent processes, and continuous improvement, which is important to fulfil long-term requirements of the customers, and the company. Quality can’t be inspected it must be built.
Therefore creating quality is not the job of the quality department, it’s the job of everybody in the company. Knowledge of the current statement of the process is essential for both operational as well as strategic decisions for design and technology functions.
The following questions helps to get this information, which should be asked contiguously.
- Can we do the job correctly?
- Are we doing the job correctly?
- Have we done the job correctly?
- Could we do the job better?
Inhaltsverzeichnis (Table of Contents)
- Introduction
- SPC and Leadership
- Effect of SPC in the Front Line Staff
- Data collection
- SPC and Process Management
- SPC and Management Targets
- Process Variability
- Process Capability
- Continuous Improvement
- SPC and Training
- Conclusion
- References
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper examines the impact of Statistical Process Control (SPC) on an organization, focusing on both its benefits and the organizational prerequisites for its successful implementation. The paper aims to provide insights into how SPC can improve processes and drive continuous improvement, based on the experiences of organizations that have successfully utilized SPC.
- The role of leadership in fostering a culture of quality and continuous improvement through SPC
- The impact of SPC on front-line staff, including increased motivation, empowerment, and innovation
- The importance of data collection and analysis in driving process improvement and decision-making
- The relationship between SPC and organizational goals, including process management, quality control, and customer satisfaction
- The need for training and knowledge transfer to equip employees with the skills and understanding necessary to effectively utilize SPC
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: This chapter introduces the topic of SPC and its importance in reducing variability and improving organizational processes. It highlights the need for continuous improvement and the role of SPC in achieving it. The chapter emphasizes that quality must be built into the process, rather than inspected afterward.
- SPC and Leadership: This chapter explores the critical role of leadership in implementing and fostering a culture of quality. It emphasizes that effective leadership involves setting the strategic direction for continuous improvement, motivating employees, and providing the necessary resources for successful SPC implementation. The chapter draws on examples of companies that have successfully adopted SPC, highlighting the importance of a decentralized and supportive leadership approach.
- Effect of SPC in the Front Line Staff: This chapter delves into the direct impact of SPC on front-line staff. It highlights the importance of individual worker involvement and the need for innovative thinking and teamwork in achieving quality. The chapter discusses the need for training and empowerment to enable employees to take ownership of their work and contribute to process improvement. It also explores the potential for increased motivation and productivity as a result of SPC implementation.
- Data collection: This chapter emphasizes the critical importance of data collection in SPC. It highlights the quality of data as a key factor in ensuring the accuracy and effectiveness of SPC analyses. The chapter underscores the importance of collecting reliable data to drive informed decisions and track progress toward continuous improvement goals.
Schlüsselwörter (Keywords)
Statistical Process Control (SPC), Continuous Improvement, Leadership, Motivation, Empowerment, Data Collection, Process Management, Quality Control, Front-Line Staff, Training, Organizational Culture.
- Arbeit zitieren
- DI (FH) Andreas Leitner (Autor:in), 2004, Statistical Process Control, München, GRIN Verlag, https://www.grin.com/document/38563
