The purpose of this study is to ascertain that reprehensive behaviors at work in the public and private sectors in Cameroon result from personal issues and these issues can impede employee performance. In other words, the study is designed to investigate impulsive behavior and attitude of employees due to family/personal issues and to test the effects of these behaviors on performance.
Online questionnaires were sent to 225 employees of public and private companies across the country. A total of 24 employees were sampled to be interviewed from both the public and private companies. The sample was given representation to both male and female using stratified random sampling. The collected data were analyzed using percentages, graphs and tables. Data was analyzed using descriptive statistics with the application of both qualitative and quantitative measures. The findings indicated that personal issues account for the reprehensible and disreputable behavior of employees that are often neglected by the organization not having structures to handle such issues. Findings showed that employees in the Public sector of Cameroon behave more irrationally than those in the private sector because they are unable to manage their personal issues which greatly affects their performance although employees in the private sector had some personal issues that affect their performance. It was also found that employee performance is affected by personal issues. Finally, the findings revealed that most organizations in Cameroon do not have a structure to assist employees struggling with personal issues and those that had structures like counselling units put in place were ineffective and inefficient. The study suggested that counseling is a distinct tool to assist employees deal with problems and feelings that perturb their performance.
Table of Contents
- 1 INTRODUCTION
- 1.1 OBJECTIVES OF THE STUDY
- 1.2 BACKGROUND OF THE STUDY
- 1.3 RATIONALE
- 1.4 RESEARCH QUESTIONS
- 1.5 HYPOTHESIS
- 1.6 SCOPE OF STUDY
- 1.7 SIGNIFICANCE OF THE STUDY
- 1.8 METHODOLOGY
- 2 LITERATURE REVIEW
- 2.1 INTRODUCTION
- 2.2 Employee attitude/behavior
- 2.3 Performance management
- 2.4 Personal issues
- 2.4.1 ANGER
- 2.4.2 Trauma
- 2.4.2.1 Childhood Trauma
- 2.4.3 STRESS
- 2.4.3.1 Work Stress
- 2.4.3.2 Health Stress
- 2.4.3.3 Non-work related stress
- 2.4.4 Depression
- 2.4.5 Low self-esteem
Objectives and Key Themes
This study aims to determine the extent to which personal issues in Cameroonian public and private sector employees contribute to negative workplace behaviors and impact their performance. It investigates the relationship between personal issues (such as anger, trauma, stress, depression, and low self-esteem) and employee behavior and performance, exploring the effectiveness of interventions like counseling.
- The impact of personal issues on employee behavior in the workplace.
- The correlation between personal issues and employee performance.
- Differences in the manifestation of personal issues and their effects on performance between public and private sector employees in Cameroon.
- The role of organizational structures in addressing employee personal issues.
- The effectiveness of counseling as an intervention strategy.
Chapter Summaries
1 INTRODUCTION: This chapter introduces the study's purpose, which is to investigate the link between personal issues and employee performance in Cameroon's public and private sectors. It establishes the rationale for the study by highlighting the importance of understanding employee behavior and the need for effective interventions. The chapter also outlines the research questions, hypothesis, scope, and significance of the study, laying the groundwork for the subsequent literature review and methodology sections. It emphasizes the negative impact of neglecting personal issues on organizational performance and employee well-being.
2 LITERATURE REVIEW: This chapter provides a comprehensive overview of existing literature related to employee attitudes, behaviors, and performance management. It delves into the various personal issues that can affect employee well-being and performance, such as anger, trauma (including childhood trauma), stress (work-related, health-related, and non-work-related), depression, and low self-esteem. The chapter examines previous research on the impact of these factors on the workplace, providing a theoretical foundation for the current study's investigation into the relationship between personal issues, behavior, and performance in the Cameroonian context. It likely synthesizes numerous existing studies, establishing a theoretical backdrop against which the study's findings can be assessed.
Keywords
Employee performance, personal issues, workplace behavior, Cameroon, public sector, private sector, counseling, stress, trauma, depression, anger, low self-esteem, performance management, qualitative research, quantitative research.
Frequently Asked Questions: Comprehensive Language Preview
What is the overall purpose of this study?
This study aims to determine how personal issues among Cameroonian public and private sector employees affect their workplace behavior and performance. It specifically investigates the relationship between personal issues (anger, trauma, stress, depression, low self-esteem) and employee behavior and performance, and explores the effectiveness of interventions like counseling.
What are the key themes explored in this study?
The key themes include: the impact of personal issues on employee behavior; the correlation between personal issues and employee performance; differences in the manifestation of personal issues and their effects between public and private sectors in Cameroon; the role of organizational structures in addressing employee personal issues; and the effectiveness of counseling as an intervention.
What personal issues are examined in the study?
The study focuses on the impact of anger, trauma (including childhood trauma), stress (work-related, health-related, and non-work-related), depression, and low self-esteem on employee performance and behavior.
What is included in the "Literature Review" chapter?
This chapter provides a comprehensive overview of existing research on employee attitudes, behaviors, and performance management. It delves into the various personal issues that can affect employee well-being and performance, drawing from previous studies to provide a theoretical foundation for the current research.
What is the scope of the study?
The study investigates the relationship between personal issues and employee performance within the Cameroonian public and private sectors. It aims to understand how these personal issues manifest and impact performance within these specific organizational contexts.
What methodologies are likely used in this study?
While not explicitly stated, the mention of qualitative and quantitative research in the keywords suggests a mixed-methods approach may be used. The study's scope and objectives suggest both qualitative and quantitative data collection and analysis would likely be employed.
What are the expected outcomes or contributions of this study?
The study is expected to provide insights into the impact of personal issues on employee performance in Cameroon, offering valuable information for organizations to develop effective interventions and improve employee well-being. The findings will likely contribute to a better understanding of how to address personal issues in the workplace and improve overall organizational performance.
What are the key words associated with this study?
The keywords include: Employee performance, personal issues, workplace behavior, Cameroon, public sector, private sector, counseling, stress, trauma, depression, anger, low self-esteem, performance management, qualitative research, quantitative research.
What does the introduction chapter cover?
The introduction chapter sets the stage for the study, outlining its purpose, rationale, research questions, hypothesis, scope, and significance. It highlights the importance of understanding employee behavior and the need for effective interventions to address personal issues impacting organizational performance and employee well-being.
- Quote paper
- Edith Endale (Author), 2017, Personal Issues and Employee Performance. A study about the impulsive behavior and attitude of employees of public and private companies, Munich, GRIN Verlag, https://www.grin.com/document/387558