Department of Homeland Security Operational Issues: Is it Management or Mismanagement?

Term Paper, 2018

9 Pages, Grade: 97.5





Financial Mismanagement


Grant Mismanagement

Transportation Security Agency

Customs and Border Protection

Cyber Security Division of DHS

Employee Misconduct



The Department of Homeland Security Issues


America continues to face major security threats from external and even more from internal threats. The Department of Homeland Security was founded in 2002, following the 9/11 terrorist attacks, with the purpose of ensuring the safety of the nation against all threats foreign and domestic. However, the agency has been faced with issues that seem to derail them their mission. Accusations of financial, personnel, and program mismanagement have led to the loss of billions of dollars, inefficiency in key departments, in addition to mismanagement in various agencies under its umbrella, including FEMA, TSA, and CBP. This paper will analyze the Department of Homeland Security and its components, discuss some of the issues that plague the agency, and offer a solution to counter these issues.


The legal justification for the Department of Homeland Security (DHS), can be found in Article 1 Section 8 and in Article 4 Section 4 of the US Constitution. This agency was established in 2002 through the Homeland Security Act, Public Law 107 - 296, by amending the Inspector General Act of 1978. The current concept of the DHS came into existence after the 9/11 terrorist attacks on the United States. What followed was the formation of a unified department that was devoted to ensuring the safety of America from both foreign and domestic threats, as well as to pull resources together to facilitate a more secure nation through secure borders, stronger aviation security, key critical infrastructure protection, and the integration of law enforcement agencies to facilitate the sharing of information amongst these agencies. However, despite the critical role the Department of Homeland Security plays in the national security arena, this agency has been plagued with accusations of financial and program mismanagement, including wasteful spending of taxpayer funds.

Financial Mismanagement

Since its Inception in 2002, the Department of Homeland Security's allocated funds have increased significantly from $29.1 billion in 2003 to $44.3 billion in 2017 (Inserra, 2017). There has been strong criticism over the use of these funds, which include fraud, mismanagement of funds, wasteful spending, and ineffective use of resources, as well as a lack of transparency and excessive bureaucracy. Following an audit by the Department of Homeland Security's Inspector General, two of the major concerns listed were inefficiency in acquisitions and grant mismanagement by FEMA. The Inspector General's office provides independent oversight, investigations, inspections, and audits on the department's programs, operations, and finances. The office also recommends the best ways for the Department of Homeland Security to function effectively and efficiently.


Acquisitions and money management are major concerns for the Inspector General's office. The Department of Homeland Security is involved in the acquisition of assets that facilitate its operations. However, the IG's office has noted major issues on how these acquisitions have been carried out. According to Mark, (2015), poor execution of policies has resulted in delays and cost overruns that have mounted to billions of dollars. A report indicated that 14 out of 22 programs in 2015, had schedule delays that resulted in ballooning costs by an estimated $9.7 billion dollars (Rockwell, 2015), resulting in wasteful expenditure of resources. Director of acquisitions insourcing management at GAO, Government Accountability Office, Michael Maclin notes that “the department's acquisition policies are sound and only the execution of the policies has led to some of the issues raised.” Maclin attributes the lack of implementation to three major factors: the lack of adequate personnel to execute the policies on a daily basis, the mismatch of budgeting needs vs what is allocated to the DHS, and lastly, last minute or mid-course changes of various programs that lead to increased cost (Rockwell, 2015).

For example, in 2012, the Department of Homeland Security spent $36 million purchasing vehicles that were hardly used. In addition, the US Customs and Border Protection Agency spent a whopping $17 million on a housing project in Arizona, while millions of dollars of mobile homes that were previously purchased sat unused (Ehley, 2014). The DHS's programs and lack of management execution are continuously faced with issues of schedule delays and failure to meet deadlines, costing the agency millions of dollars.

Grant Mismanagement

The Department of Homeland Security has struggled to administer grants and keep track of where the money issued goes. FEMA, Federal Emergency Management Agency, under the umbrella of DHS, is responsible for managing the federal government's response to and recovery from all disaster incidents domestically. In addition, FEMA is responsible for coordinating programs that prevent, mitigate, respond, and recover during a disaster. To perform this role, the agency awards an estimated $10 billion each year to support disaster assistance and preparedness in different areas. However, despite the role that FEMA plays administering and managing federal grants, it has remained a troubling issue for the DHS (Roth, 2017). The lack of the agency’s ability to hold grantees accountable and oversight of the federal grants program has led to the ineffectiveness and inefficient management of a program that allocates billions of dollars in federal aid. This issue leaves the program vulnerable to fraud, abuse, and wasteful spending.

In 2016, a report by the Inspector General's office established that out of the $1.5 billion issued as grants in 2015, $457 million was used questionably for things like duplicate payments, unorthodox procurement processes, and unauthorized expenditures, among others (Office of Inspector General, 2015). An audit on the entire grants program called into question an estimated $3 billion, which represents 29% of the grants allocated (Office of Inspector General, 2015). This is higher than the industry norm and a clear indication of a lack of management.

The problems with this program can be attributed to two factors;

1. The lack of oversight of the grants program and the failure to implement policies and procedures that have a stringent amount of controls to balance the finances versus expenditures of the grants program.

2. The laxity of program managers to hold the grant recipients financially accountable for improper and unauthorized usage of the disaster relief funds. As of 2016, FEMA is not taking significant actions on the 24 recommendations of the $413 million the Office of the Attorney General has disallowed as not spent properly (Roth, 2017).

Transportation Security Agency

TSA, Transportation Security Agency, CBP, Customs and Border Patrol, and CSD, Cyber Security Division, are all under the umbrella of the Department of Homeland Security. The TSA was formed in the wake of the 9/11 attacks. Its primary mission is to protect and secure the nation's transportation system, as well as, facilitate free movement of people and trade. One of the measures put in place to ensure the safety of air travel is mandatory screenings before flights. However, in recent times, undercover test have found that TSA screeners failed to detect drugs, knives, and other weapons including explosives. In 2015, investigations reveal that screeners’ failure rate was almost 95%. This revelation was brought to light during a Homeland Security house committee meeting (Brandner, & Marsh, 2015). These high failure rates put passengers, flight crews, and other stakeholders at risk, because terrorist can easily exploit such a weakness and use it to potentially cause another terrorist incident.

Another major challenge faced by TSA is the long security checkpoints that are a direct result of policies put in place to facilitate safer air travel. Since 2013, the number of screeners has dropped from 47000 to roughly 44900 in 2017. As we see a decline in the number of screeners that TSA employees, there is also an influx in passengers of about 15% annually. This balloons the passenger to screener ratio and increases wait times for each passenger passing through security checkpoints.

In addition to security checkpoints, the TSA has been plagued with reports of low morale and high attrition rates amongst screeners. This is a direct result of high turnovers in leadership and repeated misconduct of senior managers (Harrington, 2017). Every major airport in the country experiences long security checkpoints and this has led to passenger inconvenience and wasted time, since passengers must arrive at the airport two to three hours prior to their flight departure to make sure that security checkpoints are cleared in ample time to make their flight (McGeehan, & Nixon, 2016).


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Department of Homeland Security Operational Issues: Is it Management or Mismanagement?
The University of Mississippi Medical Center  (University of Mississippi Legal Studies)
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department, homeland, security, operational, issues, management, mismanagement
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Dexter Roberts (Author), 2018, Department of Homeland Security Operational Issues: Is it Management or Mismanagement?, Munich, GRIN Verlag,


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