Enwon Australia Pty Ltd is a civil construction company in Sydney delivering concrete services to government agencies, major civil companies and other customers across New South Wale. The company has civil construction and maintenance experience, carrying out all services in-house backed up with third-party accredited systems. In fact, for the last two decades, Enwon Australia Pty Ltd has specialized in guttering and kerb, car park construction, rural driveways, and other civil works. The company is dedicated to accomplishing and surpassing local government and (Roads and Maritime Services) RMS standards for both safety and quality.
Table of Contents
- Quality Management: An Organisational Perspective
- Project Definition
- Customer and Supplier Identification
- Product Definition
- Elicit and Establish Customer Requirements
- Quality Planning - Define Metrics and Acceptance Criteria
- Quality Planning - Establish the Quality Effort and Cost of Quality
- Quality Assurance
- Quality Control
- Reflection
Objectives and Key Themes
This assignment examines the practical application of quality management principles within a real-world construction project. It explores how quality management strategies are integrated into all phases of a project, from initial planning and customer requirements gathering to quality assurance and control. The focus is on demonstrating the importance of quality management in achieving project success, meeting customer expectations, and ensuring compliance with industry standards.
- Critical Success Factors (CSFs) in project quality management
- Key Performance Indicators (KPIs) for measuring quality performance
- Project definition and scope management
- Customer and supplier identification and their roles in quality management
- Product definition and interim deliverables
Chapter Summaries
- Quality Management: An Organisational Perspective: This chapter introduces Enwon Australia Pty Ltd, a civil construction company in Sydney. It highlights the company's commitment to quality and safety and defines the critical success factors and key performance indicators that guide their operations.
- Project Definition: This chapter presents the scope and details of a carpark construction project, focusing on the project's objectives, requirements, and assumptions.
- Customer and Supplier Identification: This chapter identifies the key stakeholders involved in the project, including the client, Ipoh Property Pty Limited, and internal suppliers within Enwon Australia Pty Ltd, such as the Human Resource and Engineering departments.
- Product Definition: This chapter provides a detailed description of the carpark construction project's final deliverable and the various interim products that contribute to its completion, such as the conceptual design and site clearance.
Keywords
Quality management, project management, construction project, critical success factors, key performance indicators, customer requirements, product definition, interim deliverables, supplier identification, quality assurance, quality control.
- Quote paper
- Joe Wessh (Author), 2018, Project Quality Management in Practice, Munich, GRIN Verlag, https://www.grin.com/document/493830
