The thesis investigated the effect of Corporate Social Responsibility on sustainable business in Uganda taking a case of the Uganda Revenue Authority (URA). It is derived from the fact that many organizations are seeking better ways of increasing their efficiency and effectiveness in order to remain competitive. Various ways have been advanced and one that is steadily gaining popularity today is Corporate Social Responsibility (CSR).
The objectives of the work included to examine the contribution of CSR initiatives on overall business sustainability, to establish whether staff of URA have knowledge about CSR and whether URA derives benefits from CSR. Data was collected from a sample of 62 randomly selected respondents using a structured questionnaire and by in-depth key informant interviews; all in Kampala, Uganda. Their views were also used as a basis for soliciting recommendations on the best ways of improving CSR not only in URA but also other corporations.
A socially responsible company should supersede its main objective of maximizing its shareholders’ wealth. It extends its mandate by undertaking social and environmental activities in society within which it carries out its operations through initiatives such as environment conservation, improving the quality of life of its employees and society in general and also being transparent in its business operations. More stakeholders are being drawn towards socially responsible companies because of these initiatives.
As organizations struggle to remain competitive within their respective industries while at the same time addressing their long term corporate objectives, they need to be able to incorporate certain values and initiatives of corporate social responsibility into their strategic objectives if they are to further gain competitive advantage. A lot of debate has gone on about whether a company’s social image contributes to its attainment of corporate objectives. The work therefore sought to establish whether CSR has an effect on business operations and performance.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Background of the Study
- Problem Statement
- Key Research Questions
- Research Objectives
- Definitions
- Justification and Purpose of the Study
- CHAPTER TWO: LITERATURE REVIEW
- Introduction
- The concept of CSR
- Theories of Corporate Social Responsibility
- Corporate Social Responsibility commitments
- Establishing and managing social responsibility programs
- Corporate Social Responsibility Reporting and Disclosure
- Benefits of Corporate Social Responsibility
- Effect of CSR on Sustainable Business
- Conclusion
- CHAPTER THREE: CONCEPTUAL FRAMEWORK AND METHODOLOGY
- Introduction
- Conceptual Framework
- Research Design
- Study Area
- Population
- Sampling Procedure
- Data Collection Methods and Instruments
- Questionnaire
- Interview
- Research Procedure
- Data Processing, analysis and Reporting
- Ethical consideration
- Challenges to the study
- Conclusion
- CHAPTER FOUR: DATA ANALYSIS, FINDINGS AND DISCUSSION
- Introduction
- Background Information on the Respondents
- Knowledge about Corporate Social Responsibility
- Involvement of Staff in CSR
- Benefits of CSR to URA
- Business Sustainability URA
- CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
- Summary of Findings
- Conclusions
- Recommendations
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This thesis aims to investigate the effect of Corporate Social Responsibility (CSR) on the sustainable business practices of the Uganda Revenue Authority (URA). The study seeks to understand the URA's current CSR initiatives, assess their impact on business sustainability, and identify areas for improvement.
- The concept and implementation of CSR within URA.
- The relationship between CSR and sustainable business practices.
- The perceived benefits of CSR initiatives for URA.
- The role of staff involvement in successful CSR implementation.
- Recommendations for enhancing URA's CSR strategies.
Zusammenfassung der Kapitel (Chapter Summaries)
Introduction: This chapter sets the stage for the research, introducing the topic of corporate social responsibility (CSR) and its relevance to sustainable business practices, particularly within the context of the Uganda Revenue Authority (URA). It establishes the research problem and outlines the study's objectives, research questions, and the scope of the investigation.
CHAPTER TWO: LITERATURE REVIEW: This chapter provides a comprehensive review of existing literature on corporate social responsibility (CSR). It explores various theoretical frameworks of CSR, examines different approaches to CSR implementation, and analyzes the relationship between CSR and sustainable business operations. The chapter further delves into the reporting and disclosure aspects of CSR, exploring the benefits and challenges associated with these practices. Finally, it synthesizes the existing knowledge on the impact of CSR on sustainable business, providing a foundation for the empirical investigation in subsequent chapters. The significance of this chapter lies in its ability to contextualize the study within the broader field of CSR and establish a theoretical basis for the research questions.
CHAPTER THREE: CONCEPTUAL FRAMEWORK AND METHODOLOGY: This chapter outlines the research design and methodology employed in the study. It presents a conceptual framework that guides the investigation, detailing the relationships between CSR, its implementation, and its impact on business sustainability within the URA. The chapter describes the research approach, the sampling method used to select participants, and the data collection techniques employed, including questionnaires and interviews. It also discusses data analysis procedures and addresses ethical considerations relevant to the study, showcasing the rigor and transparency of the research process.
CHAPTER FOUR: DATA ANALYSIS, FINDINGS AND DISCUSSION: This chapter presents the findings of the empirical investigation into the effect of CSR on sustainable business practices at URA. It analyzes data collected through questionnaires and interviews, exploring the level of knowledge about CSR among URA staff, the extent of staff involvement in CSR initiatives, and the perceived benefits of CSR for the organization. This analysis sheds light on the impact of CSR on URA’s business sustainability. The chapter integrates the findings with the relevant literature review to interpret the results and discuss their implications for both URA and the broader understanding of the CSR-sustainability relationship.
Schlüsselwörter (Keywords)
Corporate Social Responsibility (CSR), Sustainable Business, Uganda Revenue Authority (URA), Business Sustainability, Stakeholder Engagement, Ethical Practices, Social Impact, Environmental Responsibility, Empirical Research, Case Study.
Frequently Asked Questions: Comprehensive Language Preview
What is the main topic of this research?
This research investigates the effect of Corporate Social Responsibility (CSR) on the sustainable business practices of the Uganda Revenue Authority (URA).
What are the key objectives of this study?
The study aims to understand URA's current CSR initiatives, assess their impact on business sustainability, and identify areas for improvement. It explores the concept and implementation of CSR within URA, the relationship between CSR and sustainable business practices, the perceived benefits of CSR initiatives for URA, the role of staff involvement, and recommends enhancements to URA's CSR strategies.
What are the key themes explored in this research?
Key themes include the concept and implementation of CSR within URA; the relationship between CSR and sustainable business practices; the perceived benefits of CSR initiatives for URA; the role of staff involvement in successful CSR implementation; and recommendations for enhancing URA's CSR strategies.
What is included in the Table of Contents?
The table of contents covers an introduction, background, problem statement, research questions and objectives, definitions, justification, a literature review on CSR (including its concept, theories, commitments, management, reporting, benefits, and effect on sustainable business), a chapter on the conceptual framework and methodology (including research design, study area, population, sampling, data collection methods, data analysis, ethical considerations, and challenges), data analysis, findings and discussion, and finally, a summary of findings, conclusions, and recommendations.
What is the methodology used in this research?
The research uses a mixed-methods approach. The methodology chapter details the research design, sampling procedure, data collection methods (questionnaires and interviews), data analysis procedures, and ethical considerations. The study area, population, and sampling techniques are also specified.
What kind of data was collected and how was it analyzed?
Data was collected through questionnaires and interviews. Chapter four details the analysis of this data, focusing on respondent background information, knowledge about CSR, staff involvement in CSR, benefits of CSR to URA, and business sustainability at URA. The analysis integrates findings with the literature review to interpret results.
What are the key findings and conclusions of this research?
The findings and conclusions are summarized in Chapter Five. This chapter presents a summary of findings from the data analysis, draws conclusions based on these findings, and provides recommendations for improving URA's CSR strategies and enhancing its impact on sustainable business practices.
What are the key words associated with this research?
Keywords include: Corporate Social Responsibility (CSR), Sustainable Business, Uganda Revenue Authority (URA), Business Sustainability, Stakeholder Engagement, Ethical Practices, Social Impact, Environmental Responsibility, Empirical Research, Case Study.
What is the purpose of the literature review?
The literature review chapter provides a comprehensive overview of existing research on corporate social responsibility, exploring various theoretical frameworks, implementation approaches, the relationship between CSR and sustainable business, reporting and disclosure aspects, and benefits and challenges. It establishes a theoretical foundation for the research questions.
For whom is this research intended?
This research is intended for academic use, focusing on the analysis of themes in a structured and professional manner.
- Arbeit zitieren
- Lilian Rebeccah Akullo (Autor:in), 2012, The Effect of Corporate Social Responsibility on Sustainable Business, München, GRIN Verlag, https://www.grin.com/document/538616
