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The Open Secret of Toyota's Change

Why German carmakers fail to implement the Toyota Production System

Title: The Open Secret of Toyota's Change

Master's Thesis , 2006 , 50 Pages , Grade: 1,3

Autor:in: M. A., MBA Doris Kermer (Author)

Business economics - Supply, Production, Logistics
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Summary Excerpt Details

This Master thesis explores the organisational change, as performed by Toyota after World War II which, within decades, made this company the most successful automobile producer in the world and a model of corporate governance.
Since the Toyota Production System (TPS) was born and continuously developed, it gave such a boost of productivity to the Japanese automobile industry that soon it was copied all over the world. The details of this system, which is to a huge amount based on practical experience and which requires a huge amount of preparatory work, are sufficiently known within the industry. Nevertheless, other Japanese companies and, in particular, international companies fail to catch up with Toyota. The question is, why?
Quite a number of car manufacturers already produce according to lean principles, as the TPS instruments are sometimes called, quite successfully, as it seems, and nevertheless they lag behind the performance of Toyota. A highly saturated North American and European automobile market requires thorough change, since companies, due to an increasing global competition, need to undergo some kind of change to survive in the market. Experts assume further consolidation among Original Equipment Manufacturers (OEM) until 2010.

Although everything seems to be known about TPS, there is obviously a remainder, because otherwise there would be more “Toyotas” than just one.
There must be something in TPS that has not been identified or has been left out so far by the majority of OEMs all over the world. (Judging from the current competition in the automotive industry, it is more likely that this ‘something’ has been unintentionally ignored). This is the case although the whole system, without any restrictions, is made accessible to competitors and anyone interested in TPS. Obviously, the knowledge of this mostly missing aspect or link in TPS is restricted, because in the current situation in the automotive industry no company can afford giving away any chances.

This master thesis aims at identifying and preparing the above mentioned, apparently hidden or unintentionally ignored, aspects of the Toyota Production System (TPS) which make Toyota more successful than other car makers.

Excerpt


Table of Contents

1 Introduction

1.1 Background

1.2 Problem definition

1.3 Objective

1.4 Methodology

1.5 Determination leads to longlasting success

1.6 Preliminary results

1.7 Directed backing information

1.8 Utility analysis

2 Results and Conclusion

3 Outlook

Research Objectives and Themes

This master thesis investigates why, despite the widespread availability and known benefits of the Toyota Production System (TPS), many German automobile manufacturers struggle to achieve the same level of operational success as Toyota. The study seeks to uncover whether the elusive "open secret" of Toyota's performance lies beyond technical implementation and is instead deeply rooted in intangible aspects of corporate culture and human-centric management.

  • Analysis of the Toyota Production System (TPS) as a technical vs. cultural paradigm.
  • Evaluation of German automotive production practices compared to lean principles.
  • Examination of corporate culture as the "missing link" in successful lean implementations.
  • Assessment of the role of human-centric values in sustaining long-term competitiveness.
  • Utility analysis of management commitment to value-added processes and transparency.

Excerpt from the Book

1.1 Background

This Master thesis explores the organisational change, as performed by Toyota after World War II which, within decades, made this company the most successful automobile producer in the world and a model of corporate governance.

Forced by historic circumstances, Toyota, which started as a company producing automated looms, underwent a dramatic and sweeping revolution, which finally made it number two of the most successful car manufacturers in the world regarding sales volume.

Following World War II, Japan could not afford mass production as was commonly in place elsewhere. A tiny domestic market that demanded for a wide range of vehicles, new labour laws introduced by the Americans that strenghthened the workers’ negotiation position, a post-war economy that was starved for capital and foreign exchange (and thus offered no way of acquiring expensive machinery for mass production), and pressure from huge foreign motor vehicle producers who wanted to defend their markets against Japanese exports made a new way to satisfy the Japanese domestic market inevitable.

Summary of Chapters

1 Introduction: Provides the historical context of Toyota's rise, defines the central research problem regarding why other manufacturers struggle to replicate TPS success, and outlines the methodology for the thesis.

2 Results and Conclusion: Synthesizes the findings from the literature review and utility analysis, concluding that corporate culture and the "Toyota way" are the decisive factors in their sustained competitive advantage.

3 Outlook: Discusses the future of the automotive industry, suggests paths for German carmakers to evolve their corporate cultures, and reflects on the human being as the most important resource.

Keywords

Toyota Production System, TPS, Lean Production, Corporate Culture, Automotive Industry, Value Added, Kaizen, Just-in-Time, Human Resources, Management Strategy, Operational Excellence, Organizational Change, Competitiveness, Worker Participation, Process Optimization.

Frequently Asked Questions

What is the core subject of this master thesis?

The thesis explores the organizational and cultural reasons behind Toyota's global dominance in the automotive industry and why German car manufacturers face difficulties in successfully implementing the Toyota Production System.

What are the central thematic fields covered?

The study centers on lean management, corporate culture, employee participation, supply chain dynamics, and the contrast between technical process implementation and cultural values.

What is the primary research objective?

The main objective is to identify the "open secret"—the hidden or overlooked aspects of TPS—that explains why Toyota consistently outperforms its competitors despite the system's public availability.

Which scientific methodology is applied?

A deductive approach is used, involving an initial literature review to form hypotheses, followed by the development of a questionnaire for industry experts and a utility analysis to evaluate production system implementation.

What topics are discussed in the main part of the thesis?

The main part covers the background of TPS, the importance of continuous improvement (Kaizen), the role of transparency, the critical necessity of employee participation, and the distinction between technical tools and a foundational corporate philosophy.

Which keywords characterize this work?

Key terms include Toyota Production System (TPS), Lean Production, Corporate Culture, Value Added, Kaizen, Just-in-Time, and Human-centric Management.

Why do German companies often fail to achieve Toyota-like results?

According to the thesis, German companies often focus solely on the "technical" side of TPS as a set of instruments, failing to adopt the underlying philosophical values and the specific corporate culture that prioritizes people and sustainable trust.

What role does the "Toyota Way" play in this context?

The "Toyota Way" is identified as an ethically governed philosophy that prioritizes long-term sustainable growth and mutual trust, which serves as the nervous system for the organization and distinguishes it from mass production models.

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Details

Title
The Open Secret of Toyota's Change
Subtitle
Why German carmakers fail to implement the Toyota Production System
College
University of Applied Sciences Essen  (Institut für Oekonomie & Management Frankfurt am Main)
Grade
1,3
Author
M. A., MBA Doris Kermer (Author)
Publication Year
2006
Pages
50
Catalog Number
V83057
ISBN (eBook)
9783638859578
ISBN (Book)
9783638855907
Language
English
Tags
Open Secret Toyota Change
Product Safety
GRIN Publishing GmbH
Quote paper
M. A., MBA Doris Kermer (Author), 2006, The Open Secret of Toyota's Change, Munich, GRIN Verlag, https://www.grin.com/document/83057
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