The research study investigates today’s working experience of employees, their working conditions after the health crisis initiated globally. It further investigates how these working situations are impacting the employee’s commitment. The qualitative research design and methodology in the research study seek to provide deeper insight into the commitment issues faced by employees and how they manage to overcome or reflect on their assigned task.
The data was collected from the ministry of education employees and supervisors and analyzed their experience through thematic analysis. The analysis concludes that HR has introduced significant health crisis management practices in the ministry of education. These implemented practices include SOPs, work from home, telecommunication, and reduction in staff, which have significantly impacted employee performance and commitment. Working conditions have changed due to the acceptance of online gadgets.
Table of Contents
1. Chapter 1: Theoretical Framework
1.1 Health Crises Management
1.2 Mobilized Theory of Commitment
1.3 HR practices
1.3.1 Reconnecting Employees
1.3.2 Managing Social Distancing
1.3.3 Infrastructure
1.3.4 Reducing communication gap
1.3.5 Controlling Cyberattacks
1.3.6 Untrained employee
2. Chapter 2: Methodology
2.1 Restatement of Purpose
2.2 Research Design
2.3 Data Collection
2.4 Sampling Method
2.5 Data Analysis Technique
3. Chapter 3: Finding and Discussions
3.1.1 Background Data
3.2 Thematic Framework
3.2.1 Creating and Organizing Codes into Themes
3.2.2 Reviewing and defining names to themes
Research Objectives and Themes
This research investigates the working experiences and conditions of Ministry of Education employees in Bahrain following the global health crisis, specifically analyzing how these shifts and new human resource practices impact employee commitment and performance.
- The influence of health crisis management on employee commitment levels.
- The redesign of working conditions and increased flexibility provided to staff.
- HR's role in facilitating communication across departments during a pandemic.
- The influence of HR on supervisor leadership and its subsequent effect on staff commitment.
Extract from the Thesis
1.1 Health Crises Management
The COVID-19 pandemic has pushed employees to work from home globally. Nations imposed severe lockdowns to control the coronavirus (Usher, Bhullar, & Jackson, 2020; Filimonau, Derqui, & Matute, 2020) that impact the health of the human body. Shop, offices, transportation, educational institutes, and all other essential items needed daily are closed to control the spread of the virus (Bayuni, 2020; Raut, 2020; Spurk, & Straub, 2020). Under this scenario, employees were asked to stay at home and connect through various gadgets, includes phones, video conferencing, email, etc. (Kramer, & Kramer, 2020; Gorlick, 2020). There was a continued decline in working hours (Bick, Blandin, & Mertens, 2020) and flexible hours rendered to employees (Spurk, & Straub, 2020). The situation creat a communication gap within the organization (Bayuni, 2020; Novitasari, Sasono, & Asbari, 2020), clients were avoided, and no face-to-face interactions (Usher, Bhullar, & Jackson, 2020; Filimonau, Derqui, & Matute, 2020). In this situation, even a passionate employee suffers and unable to perform well. Productivity and performance of employees were affected due to which organizations start missing their targets. Employee commitment leads to poor results (Raut, 2020). All that chaos leads to the poor performance of employees.
Summary of Chapters
Chapter 1: Theoretical Framework: Explores existing literature on health crisis management, organizational commitment theory, and various HR practices implemented during the pandemic.
Chapter 2: Methodology: Details the qualitative research design, specifically focusing on the phenomenological approach and thematic analysis of interviews conducted with Ministry of Education employees.
Chapter 3: Finding and Discussions: Presents the demographic background of participants and provides a comprehensive thematic analysis of the collected interview data.
Keywords
COVID-19, Commitment level, Ministry of Education, HR practices, Health Crises Management, Remote working, Employee performance, Thematic analysis, Work-from-home, Organizational commitment, Crisis management, Employee motivation, Telecommunication, Qualitative research, Bahrain.
Frequently Asked Questions
What is the primary focus of this research?
This thesis examines the impact of HR practices and changed working conditions during the COVID-19 pandemic on the work commitment of employees at the Ministry of Education in Bahrain.
What are the core research themes?
The core themes include health crisis management, remote team management, digital infrastructure, the impact of COVID-19 on performance, and the changing role of HR and supervisory leadership.
What is the main research question of the study?
The research asks: How do HR practices influence employees' work commitment in the context of a significant health crisis?
Which methodology was chosen for this study?
The researcher employed a qualitative research design, using semi-structured interviews and thematic analysis via NVivo 11 to interpret participant experiences.
What does the main body of the work cover?
The main body covers a theoretical review of commitment models, an analysis of HR practices such as WFH and infrastructure support, and a discussion of findings derived from interviews with staff and supervisors.
Which specific keywords define this study?
Key terms include COVID-19, HR practices, Commitment level, Ministry of Education, and Health Crises Management.
How did the Ministry of Education adapt to the pandemic?
The organization implemented measures such as work-from-home arrangements, rotation policies for office attendance, sanitization protocols, and the use of telecommunication tools like Zoom and Microsoft Teams.
What was the main challenge for supervisors?
Supervisors faced the difficulty of managing remote teams that were often untrained in digital tools, while also attempting to maintain team cohesion, motivation, and task efficiency from a distance.
What was the conclusion regarding employee commitment?
The study concludes that new HR practices significantly impacted commitment, with negative effects often stemming from resource unavailability at home, communication gaps, and the stress associated with technological transitions.
- Quote paper
- Jamal Alkhayer (Author), 2021, HR Practices to maintain Employee Commitment during the Health Crisis in Bahrain. The Example of Ministry of Education Employees, Munich, GRIN Verlag, https://www.grin.com/document/1043051
