Change management plays a central role in many companies. Of 116 companies surveyed in Germany, Austria and Switzerland in 2009, 38% rated this topic as "very important" and a further 54% considered it "important". By comparison, in 2007, 36% of respondents considered change management "very important" and 50% "important". In the future, even greater importance will be attached to change management: Around 95% of the companies participating in the survey expect change management to play a significant role (both "very important" and "important") in 2012. In contrast, the number of those giving change management a rather low to insignificant importance is falling year by year.
It is therefore clear to see that change management is becoming increasingly relevant within management tasks (cf. Capgemini Consulting, online on the Internet). The reasons prompting such change are obvious: the financial crisis and climate change in a globalizing world are just a few of the motives for companies facing completely new challenges that now have to be overcome. Change is an indispensable element for the permanent improvement of companies' performance and competitiveness. Despite the knowledge of the necessity of organizational change, change management encounters resistance from many sides within companies. Why this is the case and how it can be dealt with will be presented in this paper.
For this purpose, it will first be defined what exactly is hidden behind the term "change management" and what the reasons for its necessity are. Both the goals of change and the change process itself are described. The term "resistance" is then discussed, the causes and types of resistance are presented, and its characteristics are illustrated. After the handling of resistance in change processes has been explained, the knowledge gained is deepened by means of a selected practical case. The paper concludes with a brief outlook on the future significance and development of change management.
Inhaltsverzeichnis (Table of Contents)
- Change management study and structure of the work
- Change Management - what is behind this term?
- Definitions
- Causes of organizational changes
- External causes
- Internal causes
- Objectives of organisational change
- The process of change
- Resistance
- What is resistance? definition
- Causes of resistance
- Types of resistance
- Rational resistance
- Political resistance
- Emotional resistance
- Features of resistance
- Dealing with resistance in change processes
- Practical case
- Description of the initial situation
- Analysis and evaluation of the situation presented
- Dealing with the current state
- Continuation of the initial situation
- Perspective and outlook
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This term paper aims to define and explore the concept of change management within companies, focusing on its importance, causes, objectives, and challenges. It delves into the process of organizational change and examines the phenomenon of resistance, outlining its causes, types, features, and strategies for managing it. The paper then uses a practical case to illustrate the application of change management principles and concludes with a perspective on the future significance and development of change management.
- The increasing relevance of change management within modern organizations
- Causes and objectives of organizational change
- The concept of resistance to change and its various forms
- Strategies for managing resistance and achieving successful change implementation
- The application of change management principles in a real-world scenario
Zusammenfassung der Kapitel (Chapter Summaries)
The first chapter introduces the concept of change management and its growing importance in today's dynamic business environment. It highlights the reasons why companies are increasingly embracing change management, focusing on the impact of globalization, climate change, and financial crises. The chapter also outlines the structure of the paper, indicating the key areas that will be explored in detail.
Chapter 2 delves deeper into the concept of change management, providing definitions, exploring the causes of organizational change (both external and internal), and outlining the objectives of change initiatives. The chapter concludes with a discussion of the change process itself, breaking it down into individual phases.
Chapter 3 focuses on the phenomenon of resistance to change. It defines what constitutes resistance, analyzes its causes, and classifies different types of resistance. The chapter explores the features of resistance, offering insights into its manifestations within organizations.
Chapter 4 provides practical guidance on dealing with resistance in change processes. It outlines principles for managing resistance and presents measures to overcome it, offering strategies for effective change implementation.
Chapter 5 examines a real-world case study, illustrating the application of change management principles in practice. It provides a description of the initial situation, analyzes the challenges faced, and explores the strategies implemented to address the situation.
Schlüsselwörter (Keywords)
The key themes of this term paper center around the concepts of change management, organizational change, resistance to change, and successful change implementation. It delves into the motivations behind change, the challenges of managing resistance, and the principles and strategies for achieving desired outcomes. The practical case study further illustrates the application of these concepts in a real-world context, highlighting the relevance of change management in contemporary business practices.
- Citar trabajo
- Claudia Weber (Autor), 2011, Change Management. Dealing with resistance during change processes in a company, Múnich, GRIN Verlag, https://www.grin.com/document/1193906
