This study on employee performance appraisal in airlines attempts to understand the changes that can be brought about in the evaluation system and emphasizes various evaluation criteria. In the process, while some airlines are having huge success other airlines are failing to take advantage of the competition; there is a dearth in understanding the factors that affect employee performance in aviation sector.
This research seeks to bridge the gap; as there is a shortage of research from the Indian context. Therefore, the study of employee performance appraisal in aviation services has become an important research topic, especially in value-added airlines and business presses.
Rapid changes are taking place in the aviation sector, especially, in the airlines, and the opening up of liberalization and the economy have intensified competition. Every player wants a large market share. It takes some time to integrate and understand from an employee’s perspective; to ensure that they are productive and enhance their future potential as they progress in their careers, especially in airline services when gaining consistent competitive advantage. Knowledge in this area can help HR managers to understand issues such as employee engagement, training development, personal characteristics, performance factors and factors affecting employee performance.
The researcher chose a qualitative research method to get better understanding of the phenomenon. It covers a wide range of commentary approaches in qualitatively understanding, the meaning of different experiences, as well as in areas such as decoding, commentary and translation.
Table of Contents
1. Introduction to Human resources management
1.1 Introduction to Performance Appraisal
1.2 Importance of Performance Appraisal
1.3 Purpose of performance management
1.4 Benefits of Performance Appraisal
1.5 Definitions of Performance Appraisal
1.6 Performance appraisal system functions
1.7 Performance appraisal process
2. Introduction
2.1 Human resource management
2.2 The concept of Performance Appraisal
2.3 Performance Appraisal Methods
2.4.1 Behaviourally Anchored Rating Scales (BARS)
2.3.2 Management by Objectives (MBO)
2.3.3 Essay Procedure
2.3.4 Process for ranking
2.4.5 Forced distribution policy
2.4.6 360-Degree Evaluation Procedure
2.7 Successful Assessment of Results
2.7.1 Impact assessment of results
2.8 Critics of performance appraisal
2.9 Career satisfaction and success evaluation
2.10 Performance Appraisal and Employee Recognition
2.11 Motivation through Provision of Feedback
2.12 Performance appraisal and employee engagement
2.13 Assessment of success and preparation
2.14 Performance appraisal and organizational commitment
3. Research Methodology
3.1 Introduction
3.2 Need for the Study
3.3 Research gap
3.4 Scope of the study
3.5 Objectives Study
3.6 Development of the Hypothesis
3.7 Method and architecture for study
3.8 Research approach
3.9 Research Design
3.9a Period of study
3.10 Population and Sampling
3.11 Sample Size
3.12 Sources of Data
3.13 Data collection procedure
3.14 Survey instrument
3.15 Questionnaire design
3.16 Pilot Study
3.17 Device reliability
3.18 Validity
4. Evolution of Aviation Sector
4.1 History of Aviation Sector
4.2 Wright Brothers Invention in 1903
4.3 First Motorized Takeoff
4.4 Air India Profile
4.5 Spice Jet Profile
4.5.1 SpiceJet 2005-2016
Research Objectives and Themes
The study aims to evaluate and compare the performance appraisal systems within the Indian aviation industry, specifically focusing on Air India and SpiceJet. It seeks to analyze how appraisal methods impact employee work satisfaction, engagement, and organizational commitment, while identifying the influence of demographic factors on performance assessment outcomes.
- Comparative analysis of appraisal frameworks in Air India and SpiceJet.
- Impact of training, development, and performance feedback on employee productivity.
- Role of demographic variables in shaping perceived performance appraisal fairness.
- Relationship between organizational commitment and employee appraisal engagement.
- Effectiveness of modern versus traditional appraisal techniques in aviation.
Auszug aus dem Buch
1. Introduction to Human resources management
Human resource management (HRM or HR only) is considered as staff/human resource management. It is responsible for employee attraction, screening, training, evaluation and satisfaction, while at the same time overseeing culture, direction and ensuring that it is subject to the labour laws and employment. HR acts as the company's primary liaison with employee representatives (usually labour union) and or resources, in the situations where employees are legally authorized to seek or negotiate. These human resources or resources or factors are interrelated; interdependent and have interrelated physical, psychological, social and moral components.
Rao (1992) stated that it will create dynamics for complex people. The influence can be contributed by productive workers. Knowledgeable and self-motivated individuals are capable of achieving objectives. The morality, integrity, motivation and also the effect of the workers must always be ensured.
In the early 20th century, HR was the result of hours of work and superiors started to track how the market profit can be generated by strategic management. HR today focuses on strategic strategies, talent acquisition, inheritance preparation, labour relations, diversity and inclusion by globalization, organizational integration, technical innovation and subsequent research.
Summary of Chapters
1. Introduction to Human resources management: Provides the foundational conceptual framework of human resources and its evolving role in the organizational structure.
2. Introduction: Presents an extensive literature review covering human resource management theories, various performance appraisal methods, and their impacts on employee outcomes.
3. Research Methodology: Details the structured research process, including exploratory case study design, sampling techniques among Indian airline employees, and data collection tools.
4. Evolution of Aviation Sector: Traces the history of aviation and provides descriptive profiles of Air India and SpiceJet along with their internal management hierarchies.
Keywords
Performance Appraisal, Human Resource Management, Indian Aviation Industry, Employee Engagement, Job Satisfaction, Organizational Commitment, Training and Development, Professional Appraisal, Employee Productivity, Career Planning, Performance Feedback, Management by Objectives, Behavioral Anchored Rating Scales.
Frequently Asked Questions
What is the primary focus of this research?
This study primarily centers on evaluating the efficiency and impact of performance appraisal systems within the Indian aviation industry, specifically contrasting the operational frameworks of Air India and SpiceJet.
Which airlines were selected for this study?
The research focuses exclusively on Air India and SpiceJet as the case study subjects for analyzing HR practices and performance appraisal methodologies.
What is the core research objective?
The objective is to determine how performance appraisal systems influence employee productivity, job satisfaction, and long-term organizational commitment within the chosen aviation companies.
What scientific methods are utilized?
The researcher employed a qualitative exploratory research design, utilizing structured questionnaires for field surveys, followed by statistical analysis to assess employee perspectives and validate research hypotheses.
Does the research cover the history of the industry?
Yes, the document includes a significant historical overview of the aviation sector, covering the development from early flight concepts through to modern organizational management structures.
What are the key themes addressed?
Central themes include performance measurement, the link between appraisal and career advancement, training and development, and the psychological impact of performance evaluation on workers.
How does the study handle data reliability?
The research utilizes multiple statistical metrics, including Cronbach's alpha, to ensure the reliability of the survey instruments used across both airlines.
What is the significance of the 360-degree appraisal mention?
The study highlights 360-degree evaluation as a modern methodology used to gather diverse feedback, which is crucial for gaining a comprehensive understanding of employee strengths and weaknesses from multiple organizational levels.
- Citar trabajo
- Dr. Vinodhini Yallagandala (Autor), Dr. Asima Aziz (Autor), Employee Performance Appraisal in Airlines. Evaluation System and Criteria in Indian Airlines, Múnich, GRIN Verlag, https://www.grin.com/document/1361909
