Extracto
Table of Contents
List of Illustrations
1. Introduction
2. Internal communication
2.1. Human resource management explained
2.1.1. The management task of motivating employees
2.1.2. Success in human resource management
2.1.3. Leadership as a cost-factor
2.2. Explanations of communication
2.2.1. The process of communication
2.2.2. Communication with employees
2.2.3. Functions and aims of communication with employees
3 Leadership in the process of communication
3.1. Transmitting information to the members of the organisation
3.2. Satisfaction of social needs
3.3. Communication serves management
4. Successfull talk to employees
4.1. Communicative competence
4.1.1. Attention is the foundation of communication
4.1.2. Question to start communication with
4.1.3. Feedback
4.1.4. Intercultural communicative competence
4.2. Finding out about faulty communication and conflicts
5. Conditions for succesful communication
5.1. Directives of communication as part of management principles
5.2. Management, advice and training
5.3. Trust
6. Conclusion
6.1. Summary
6.2. Fazit
List of Literature
Internet source List
- Citar trabajo
- Maria Rocío Gall (Autor), 2009, How internal communication can contribute to successful personal management, Múnich, GRIN Verlag, https://www.grin.com/document/151228
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