The present study investigates the relationship between tenure of service, age, and emotional intelligence of working personnel. The study is based on the responses provided by IT personnel working in the city of Bangalore. The study examines performance, work-life balance, and workplace-related emotional intelligence. The number of years a person has worked affects their emotional intelligence, and age also influences emotional intelligence.
Regardless of gender, a survey consisting of 30 Likert-scale questions was distributed via email. The responses were analyzed, and the degree of variation (SD) was calculated. A hypothesis was tested to analyze the relationship between emotional intelligence and the years of experience, as well as the age of the respondents when they started their jobs. The research concluded that emotional intelligence has a positive relationship with years of experience, while it shows a reverse relationship with the age of the respondent. Additionally, a descriptive study was conducted based on the collected data.
Table of Contents
I. INTRODUCTION
I.1 Problem Statement:
I.2 Objectives of The Study
II. LITERATURE REVIEW
III. RESEARCH METHODOLOGY
IV. DATA REPRESENTATION AND INTERPRETATION
4.1 Table1:- Descriptive analysis of the respondents on the basis of :- Gender, age, and years of serving the job
Research Objectives and Themes
The study aims to investigate the relationship between tenure of service and age with the emotional intelligence (EI) of IT professionals in Bangalore, specifically examining how these demographic factors influence workplace performance, mental peace, and job satisfaction.
- The impact of work experience on emotional intelligence.
- The influence of age at the time of joining the job on EI levels.
- Analysis of employee performance and job satisfaction within the IT sector.
- Application of the Goleman model of Emotional Intelligence.
- Correlation analysis between career tenure and personal aptitude.
Excerpt from the Book
I. INTRODUCTION
IT Industry has made a significant contribution to the Indian economy both in terms of GDP and employment and thus, It makes it essential to examine the elements influencing the Performance of ITB employees. Emotional intelligence also known as emotional quotient is the ability to understand, use, and personal feelings in wonderful approaches to alleviate stress, speak effectively, empathize with others, and triumph over demanding situations and conflict. It helps to connect your feelings into action and make informed decisions about what matters most to you. This study determines the employee's age, mental peace, happiness, and satisfaction from their experience of working in the IT sector with respect to life, social life as well as career. We all probably know people who are academically brilliant and yet are socially inept and unsuccessful at work or in their personal relationships.
The Goleman model of Emotional Intelligence organises into 4 dimension; self awareness and self management and social awareness and social skills. These 4 dimension of Emotional Intelligence each comprises of personal and interpersonal competencies that are essential for IT employees to understand how much they are satisfied with there work, environment, how well they are in taking decision and making relation, so as to maintain the jolliness in the workplace.
Summary of Chapters
I. INTRODUCTION: Outlines the significance of the IT industry in the Indian economy and introduces Emotional Intelligence (EI) as a critical factor for employee success, utilizing the Goleman model.
I.1 Problem Statement:: Defines the core research issues, specifically focusing on challenges like stress, adaptability, and motivation in relation to job tenure and age.
I.2 Objectives of The Study: Details the specific goals of the research, including analyzing demographic impacts on EI and determining central tendencies of collected data.
II. LITERATURE REVIEW: Provides a comparative analysis of previous empirical studies regarding EI, work performance, and demographic variables across various sectors.
III. RESEARCH METHODOLOGY: Explains the quantitative and qualitative research design, sample selection of 30-37 IT professionals, and the use of a five-point Likert scale for data collection.
IV. DATA REPRESENTATION AND INTERPRETATION: Presents the statistical findings and interpretations, including descriptive analysis and tables regarding respondent data.
4.1 Table1:- Descriptive analysis of the respondents on the basis of :- Gender, age, and years of serving the job: Offers a detailed breakdown of the statistical means, standard deviations, and kurtosis for the core demographic variables.
Keywords
Emotional Intelligence, IT Employees, Bangalore, Work Experience, Age, Job Satisfaction, Performance, Goleman Model, Likert Scale, Demographic Predictors, Stress, Mental Peace, Career, Regression Analysis, Correlation.
Frequently Asked Questions
What is the primary focus of this research paper?
The paper explores the relationship between demographic factors—specifically age and years of work experience—and the level of Emotional Intelligence among IT workers in Bangalore.
What are the central themes covered in this study?
Key themes include Emotional Intelligence, workplace performance, employee satisfaction, the impact of professional tenure, and the adaptability to work environments.
What is the core objective of the research?
The primary goal is to analyze how employee experience and age influence Emotional Intelligence, and to determine the impact of these factors on overall organizational performance.
Which scientific methods were employed?
The study utilizes a mixed quantitative and qualitative approach, including the distribution of a 30-question survey using a Likert scale, T-tests, regression analysis, and descriptive statistical analysis.
What topics are discussed in the main body?
The main body covers the theoretical Goleman model, a comprehensive literature review of previous studies, methodology, and detailed statistical analysis of respondent data.
Which keywords define this research?
The work is characterized by terms such as Emotional Intelligence, IT Employees, Work Experience, Demographic Predictors, and Job Satisfaction.
How does the study conclude regarding the relationship between job experience and EI?
The research concludes that there is a positive relationship between the years of experience in a job and the level of Emotional Intelligence observed in respondents.
What does the regression analysis reveal about age and EI?
The regression analysis suggests that, in this specific sample, there is no significant positive relationship found between the age of joining the job and the level of Emotional Intelligence.
What does the Normal Probability Plot indicate?
The plot indicates that the collected data for this study are approximately normally distributed within the range of 4 to 6.
- Quote paper
- Ruchi Shukla (Author), 2024, A Study on Demographic Predictors of Emotional Intelligence of IT Employees of the City of Bangalore, Munich, GRIN Verlag, https://www.grin.com/document/1519996
