This paper explores Organizational Citizenship Behavior (OCB) and its role in enhancing employee performance. OCB refers to voluntary employee actions that are not part of formal job requirements but contribute positively to the workplace. The purpose of this study is to examine the various dimensions of OCB, such as altruism, conscientiousness, sportsmanship, courtesy, and civic virtue, and understand how they impact employee performance. The method employed includes quantitative research and surveys to gather insights on OCB's influence on job satisfaction, teamwork, and organizational commitment. Interviews with employees highlight the factors that foster or hinder OCB, such as leadership styles, organizational culture, and individual motivations. The results show a strong correlation between OCB and improved employee performance, job satisfaction, and organizational success. Employees engaging in OCB contribute to a positive work environment, increased collaboration, and better problem-solving capabilities. In conclusion, fostering OCB through supportive leadership and a culture of recognition is essential for organizational growth and success. Promoting OCB leads to a more engaged and productive workforce, benefiting both employees and organizations in the long term.
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- M. Arul Jothi et al. (Autor), 2024, Impact of Organizational Citizenship Behaviour on Employee Performance, Múnich, GRIN Verlag, https://www.grin.com/document/1580260
