The article utilizes the case-reference method in the analysis of logistics subculture in the operations of a supply chain in the framework of the Japanese business culture. As the analytical material activated as a reference case, the instances of logistical failure, such as the misdelivery of parcels, the inability to track and trace packages, the inability to refund money, and the incompetence of institutional communication in the European logistics systems, are documented. Such occurrences are considered qualitative evidence to launch the research analysis. Applying the Japanese logistics culture as the comparing paradigm, the paper will analyze the extent of embeddedness of the values accountability, procedural discipline, customer responsibility, and data-driven oversight to the role of a logistics performance factor. Each analysis paragraph identifies a single problem based on the reference case and compares it to the Japanese supply chain standards and ends with a list of the pros and cons identified with legal and academic sources in APA format. Results indicate that the Japanese logistics subculture is focused on accuracy, moral accountability, and unified business intelligence systems that are all effective in curbing the inadequacy in operations and culture that is apparent in the reference case. The paper concludes that incorporation of major aspects of Japanese business culture can offer potential solutions to ongoing intermittent logistics failures witnessed in non-Japanese supply chain settings.
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- Audrius Razma (Author), 2025, Japanese Business Culture in Logistics Subculture and Supply Chain, Munich, GRIN Verlag, https://www.grin.com/document/1684063
