This research examines the data security and confidentiality challenges faced by comprehensive Care clinics in the digital age, where the protection of sensitive customer information is paramount. The study employs a descriptive cross-sectional design approach, combining a quantitative survey of CCC employees and qualitative interviews with data security experts.
Findings reveal that high volumes of customer data, inadequate employee training, and reliance on outdated technology significantly compromise data security. Furthermore, the research identifies the impact of third-party vendors and regulatory compliance as critical factors influencing data confidentiality. Despite these challenges, the study highlights effective strategies, including enhanced employee training programs, implementation of robust access controls, and the adoption of advanced encryption techniques, that can significantly mitigate security risks.
This research contributes to the existing body of knowledge by providing actionable insights and recommendations for CCCS to strengthen their data security frameworks, thereby ensuring the confidentiality and protection of customer information in an increasingly complex technological landscape.
- Quote paper
- Mitchelle Akinyi (Author), 2026, Data confidentiality and security in health systems, Munich, GRIN Verlag, https://www.grin.com/document/1764373
