Transforming Nigerian Organisations - The HR Imperative

Essai , 2010 , 3 Pages

Organisation et administration - Divers

An ancient writer once quipped; “For everything, there is a season, a time for every activity on earth”. We are living in a time where people are in desperate need for change in all sectors of life, whether in education, transport or in business. Nigerian organizations must not be left out of these changes because our organizations have been an object of ridicule both locally and internationally. Our organizations are either trapped in debt crisis or poor management, unskilled workers or blurry vision. On that note, business experts have proposed different transformational theories that will boost their organization’s efficiency as well output in terms of profit. But some of these theories have failed to yield the required change. Therefore, I have proposed the Human Resource imperative as the last cup of restoration that organizations in Nigeria need to cause a dramatic turn-around of her businesses.

Inhaltsverzeichnis (Table of Contents)

• The HR Imperative
• The Role of HR in Transforming Organizations
• Human Resource Development in Nigeria
• Case Studies: Union Fenosa and DVV Insurance
• The Need for Skill Development
• Harnessing Nigerian Human Resources
• Creating a Productive and Secure Organizational Environment
• Leadership and Team Work in HR Transformation
• Using HR to Improve Customer Service

Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)

This text examines the importance of Human Resources (HR) in transforming Nigerian organizations. It argues that focusing on HR development is crucial for improving organizational efficiency, boosting productivity, and achieving competitive success in the global market. The text explores the need for skill development, leadership, and creating a positive organizational environment as key drivers for transformation.

• The crucial role of Human Resources (HR) in transforming Nigerian organizations.
• The need for skill development and training to enhance the capabilities of the workforce.
• The importance of creating a secure and supportive organizational environment.
• The role of leadership in driving HR transformation initiatives.
• The need to prioritize customer satisfaction and build customer loyalty.

Zusammenfassung der Kapitel (Chapter Summaries)

• The HR Imperative: This chapter introduces the concept of transformation in organizations and highlights the critical role of HR in achieving successful change. It emphasizes the need for organizations to shift their focus from external changes to internal development, particularly in the area of human resource management.
• The Role of HR in Transforming Organizations: The chapter explores the fundamental importance of HR in driving organizational processes. It emphasizes that HR is the foundation on which all organizational functions operate, including technology development, training, customer care, and resource management.
• Human Resource Development in Nigeria: This chapter delves into the specific context of HR development in Nigeria. It highlights the country's low ranking in the Human Development Index and underscores the need for significant investment in human capital. The chapter emphasizes the potential for HR development to drive economic growth and enhance Nigeria's competitive position.
• Case Studies: Union Fenosa and DVV Insurance: This section presents two real-world examples of successful HR transformation initiatives. It showcases how Union Fenosa and DVV Insurance implemented strategic HR development programs to improve their organizational performance and achieve lasting change.
• The Need for Skill Development: The chapter focuses on the importance of investing in skill development and training to enhance the capabilities of the workforce. It argues that skill development is crucial for fostering organizational alliances, promoting innovation, and achieving long-term success.
• Harnessing Nigerian Human Resources: This chapter discusses the potential of Nigeria's human resources and the need to effectively utilize this talent pool. It highlights the significant number of Nigerians who have migrated to developed countries for work and education, emphasizing the need for proactive measures to attract and retain skilled professionals in Nigeria.
• Creating a Productive and Secure Organizational Environment: This chapter stresses the importance of creating a secure and supportive organizational environment to foster productivity, cooperation, and employee well-being. It argues that a positive work environment, characterized by security, adequate medical care, and a sense of belonging, is essential for maximizing employee performance and engagement.
• Leadership and Team Work in HR Transformation: The chapter explores the crucial role of leadership in driving HR transformation initiatives. It emphasizes the importance of effective leadership in inspiring change, building high-performing teams, and managing organizational assets. The chapter highlights the significance of having a strong HR leader who can bridge the gap between the Chief Executive and the workforce, thereby fostering collaboration and effective communication.
• Using HR to Improve Customer Service: This chapter examines how HR can be utilized to enhance customer service and build lasting customer loyalty. It emphasizes the need for creating a "customercentric" culture that prioritizes customer needs and satisfaction. The chapter argues that building emotional connections with customers is essential for achieving sustainable business growth.

Schlüsselwörter (Keywords)

The text focuses on the transformative power of Human Resources (HR) in Nigerian organizations, emphasizing themes of skill development, leadership, organizational environment, customer service, and national competitiveness. Key concepts include human resource development, organizational transformation, leadership, skill development, and customer-centricity.

• Auteur: Kingsley Udoakpan (Auteur)
• Année de publication: 2010
• Pages: 3
• N° de catalogue: V203227
• ISBN (ebook): 9783656328551
• Langue: anglais
• mots-clé: transforming, nigerian, organisations, imperative