Presentation regarding Gathering Information through Interactive Techniques: Interview, JAD, Questionaires.
Interviewing is an important method for collecting data on information system requirements.
Table of Contents
1. Information Gathering: Interactive Methods
1.1 Question format
1.2 Interviewing techniques
1.3 Joint Application Design (JAD)
1.4 Questionnaires
2. Interviewing
2.1 Planning the Interview
2.2 Question Types
2.2.1 Open-Ended Questions
2.2.2 Advantages of Open-Ended Questions
2.2.3 Disadvantages of Open-Ended Questions
2.2.4 Closed Interview Questions
2.2.5 Benefits of Closed Interview Questions
2.2.6 Disadvantages of Closed Interview Questions
2.2.7 Attributes of Open-ended and Closed Questions
2.3 Bipolar Questions and Probes
2.4 Question Sequencing
2.4.1 Pyramid Structure
2.4.2 Funnel Structure
2.4.3 Diamond Structure
2.5 Closing the Interview
2.6 Interview Report
3. Joint Application Design (JAD)
3.1 When to Use JAD
3.2 JAD Personnel
3.3 Benefits of JAD
3.4 Drawbacks of Using JAD
4. Questionnaires
4.1 When to Use Questionnaires
4.2 Question Types
4.3 Open-Ended and Closed Questions
4.4 Questionnaire Language
4.5 Measurement Scales
4.5.1 Nominal Scales
4.5.2 Interval Scales
4.6 Validity and Reliability
4.7 Problems with Scales
4.7.1 Leniency
4.7.2 Central Tendency
4.7.3 Halo Effect
4.8 Designing the Questionnaire
4.9 Order of Questions
4.10 Web Form Questionnaires
4.11 Methods of Administering the Questionnaire
4.12 Electronically Submitting Questionnaires
Objectives and Topics
This document provides a comprehensive overview of interactive information-gathering methods essential for system analysis and requirements elicitation. The primary objective is to detail how analysts can effectively extract information from users using structured techniques.
- Interviewing techniques and planning strategies
- Structure of interview questions (Open-ended, Closed, and Bipolar)
- Question sequencing methods including Pyramid, Funnel, and Diamond structures
- Joint Application Design (JAD) as a collaborative group technique
- Questionnaire design principles, measurement scales, and administration methods
Excerpt from the book
Question Sequencing
The three basic ways of structuring interviews are :
Pyramid, starting with closed questions and working toward open-ended questions.
Funnel, starting with open-ended questions and working toward closed questions.
Diamond, starting with closed, moving toward open-ended, and ending with closed questions.
Chapter Summaries
Interviewing: Discusses the importance of interviewing for system requirements and outlines the planning steps, question types, and sequencing strategies used to maintain control during data collection.
Joint Application Design (JAD): Explains JAD as a collaborative technique where analysts and users work together in a group setting to accomplish requirements analysis and user interface design.
Questionnaires: Details the criteria for using questionnaires, principles for effective questionnaire language and design, and the different methods for administering them electronically or manually.
Keywords
Information gathering, System analysis, Interviewing techniques, Joint Application Design, JAD, Questionnaires, Open-ended questions, Closed questions, Pyramid structure, Funnel structure, Diamond structure, Measurement scales, Nominal scales, Interval scales, Data collection
Frequently Asked Questions
What is the primary focus of this work?
The work focuses on interactive information-gathering methods used by system analysts to understand user needs and organizational requirements.
What are the core thematic areas covered?
The core areas include interviewing techniques, Joint Application Design (JAD), and the construction and administration of questionnaires.
What is the main objective of using these methods?
The goal is to accurately collect and document system requirements through direct interaction with users and stakeholders.
Which scientific methods are utilized for data gathering?
The document describes qualitative and quantitative methods, specifically structured interviews, group facilitation (JAD), and survey-based data collection.
What is the content of the main section?
The main sections cover specific interview structures, advantages and disadvantages of question types, the personnel involved in JAD sessions, and the technical aspects of designing survey instruments.
How would you characterize this work with keywords?
The work is characterized by terms such as system analysis, interview sequencing, questionnaire design, and JAD methodologies.
How do Pyramid and Funnel structures differ?
A Pyramid structure begins with specific, often closed questions and expands to open-ended ones, while a Funnel structure starts with generalized, open-ended questions and narrows down to specific closed questions.
What is the primary purpose of the Halo Effect in the context of scales?
The Halo effect refers to a measurement problem where an impression formed by one question carries into the next, and the document suggests addressing this by placing one trait and several items on each page.
- Citation du texte
- Manojkumar Karathiya (Auteur), 2014, Information Gathering Through Interactive Technique, Munich, GRIN Verlag, https://www.grin.com/document/283859
