Resumen o Introducción
Conflict in any organization can arise over breakdowns in communication, values conflicts, poorly defined work policies and demands, personality clashes, adversarial management, wages and benefits, employee distrust of authority, and external factors such as technological change and economic conditions. Whether or not conflict benefits people and organizations depends on the intensity of the conflict and how well the conflict is managed. There are several topics that must be explored when examining conflict in criminal justice organizations, such as, how conflict is defined, the types of conflict behaviors exhibited by people in organizations, conflict management, and the role of conflict in criminal justice organizations. Conflict whether between individuals or groups is inevitable in any organization regardless of its size and function. The consequences of conflict can range from a minor inconvenience to major losses in productivity and revenue. Therefore, it is important to understand the nature of conflict.
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- Boston University Master Criminal Justice Louis Howell Jr (Autor), 2012, The Process of Conflict in Criminal Justice Organizations, Múnich, GRIN Verlag, https://www.grin.com/document/293518
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