Leseprobe
Table of Contents
List of Figures
1. Introduction
2. Basics about Conflicts
2.1. Terminology and Types
2.2. Perceptions in Organizations
2.3. Functions of Conflicts
2.4. Conflict Management
3. Mediation
3.1. Basic Principles
3.2. Main Types
3.3. Organizational Relevance
3.4. Conflict Interaction
4. Approaches of Implementation
4.1. Assertive Conflict-Solving
4.2. Empathy and Assertiveness in Conflicts
4.3. Creating Value through Conflicts
4.4. Time-optimized Conflict Clarification
5. Organizational Development
5.1. Change and Transformative Approach
5.2. Employee Transformation
5.3. Prospects for Organizations
6. Conclusion and Outlook
References
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- Arbeit zitieren
- Sebastian Dürbeck (Autor:in), 2016, A mediative approach in organizations. Personal transformation and development in disputes, München, GRIN Verlag, https://www.grin.com/document/334696
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