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The effectiveness of people management, organisation development strategies and interventions in a mental health setting

Title: The effectiveness of people management, organisation development strategies and interventions in a mental health setting

Essay , 2016 , 18 Pages , Grade: 74

Autor:in: Andrew Homer (Author)

Business economics - Business Management, Corporate Governance
Excerpt & Details   Look inside the ebook
Summary Excerpt Details

This paper aims to find out why there is a high turnover rate amongst private mental health nurses in the healthcare industry by looking at influences of leadership style, particularly transformational leadership on job satisfaction, motivation and commitment to the organisation. It will initially look at the current scenario on a ward (Ward A) in a private mental health hospital (Company A) and then look at literature supporting possible ways of addressing problems in company A.

Mental health nurses are said to face significantly different sets of challenges, mainly due to being subjected to violence, and aggression regularly by patients. Current leadership practices and organisational structures may not be supporting nurses enough in some settings, which could be contributing to facilitate unhealthy work environments and high nursing turnover.

Spending has been said to have significantly risen, approximately £327 million to £485 million in from 2012 to 2014 respectively, on recruiting temporary nurses due to nursing shortages. Budget cuts, low remuneration and low staff morale are said to have contributed to an over-reliance on temporary nurses which is said to be having a negative effect on continuity of care for patients and poor outcomes of quality.

Leaders with good interpersonal skills, actively carrying out staff supervision and adopting a transformational style of leadership may be the key towards increasing job satisfaction, motivation and reducing staff turnover amongst nurses. Nurse leaders need to understand their nurses in order to understand why so many are leaving.

Excerpt


Table of Contents

1. List of figures

2. Introduction

3. Literature review

3.1 Current perceptions of leadership in Nursing

3.2 The Argument for Transformational Leadership

3.3 Herzberg’s two-factor theory

3.4 Maslow’s Hierarchy of Needs

4. Findings and Conclusions

5. Recommendations and Implementation

6. References

7. Appendix A

Research Objectives and Key Topics

This study investigates the high turnover rates among private mental health nurses by analyzing the impact of specific leadership styles, particularly transformational leadership, on job satisfaction, motivation, and organizational commitment. The research evaluates current management practices on a specific ward and reviews theoretical frameworks to propose evidence-based solutions for improving staff retention and care quality.

  • Impact of transformational vs. transactional leadership on nursing staff
  • Challenges in mental health nursing, including workplace violence and aggression
  • Application of Herzberg’s two-factor theory and Maslow’s Hierarchy of Needs in nursing environments
  • Financial and quality implications of relying on temporary agency staff
  • Strategies for enhancing nurse retention through effective leadership and supervision

Excerpt from the Book

2.3 Herzberg’s two-factor theory

O’Brien-Pallas et al., (2006) viewed nursing turnover as sometimes beneficial to the healthcare industry, particularly when it involved recruiting new employees who may have new ideas or more innovative methods of practising. They however believe that increasing levels of nursing turnover, especially when efficient and effective staff decide to leave, results in decreased productivity and an increase in risk. Nassar et al., (2011) believe that in order to maintain quality outcomes in healthcare, hospitals need to be adequately staffed with nurses. O’Brien-Pallas et al., (2006) further added that nursing turnover was initially seen as something that recruitment strategies could address, even though it was increasingly being perceived as a result of low job satisfaction. Djukic, (2011) argues that turnover, especially amongst newly trained nurses presents a significant cost to an organisation due to having to allocate more funds to induct and train them.

Herzberg’s two-factor theory of motivation, (See Figure 1), states that factors such as salary, relationships with colleagues and supervision (hygiene factors) will result in general job satisfaction amongst employees. He also stated that in order to achieve higher levels of satisfaction, commitment and motivation, motivator factors such as sense of achievement, recognition, challenging work and opportunity for growth and promotion were necessary (Herzberg, Mausner, & Snyderman, 1959).

Summary of Chapters

Introduction: This chapter highlights the crisis of rising temporary agency spending and high nursing turnover, linking these issues to lack of support, poor leadership, and stressful work environments.

Literature review: An analysis of academic literature regarding leadership styles in nursing, contrasting transactional and transformational approaches, and exploring motivation theories like Herzberg’s and Maslow’s.

Findings and Conclusions: The chapter synthesizes the research, noting that while transformational leadership is generally preferred, evidence for its direct impact in mental health settings remains complex and multifactorial.

Recommendations and Implementation: Provides actionable advice for management, including trial periods for transformational leadership styles, improved monthly supervision, and better addressing of safety and salary concerns.

References: A comprehensive list of academic sources and literature used to inform the study.

Appendix A: A detailed case study of 'Company A' and 'Ward A', describing the operational challenges, including patient aggression and poor management practices.

Keywords

Nursing turnover, Transformational leadership, Mental health, Job satisfaction, Staff retention, Herzberg’s two-factor theory, Maslow’s Hierarchy of Needs, Healthcare management, Workplace violence, Clinical supervision, Agency nurses, Organizational commitment, Staff motivation, Nursing shortages, Leadership style.

Frequently Asked Questions

What is the primary objective of this research?

The research aims to identify the underlying causes of high turnover rates among nurses in a private mental health setting by examining how specific leadership styles affect their job satisfaction and commitment.

What are the central thematic areas covered?

The study focuses on the intersection of nursing leadership, staff motivation, retention strategies, and the specific psychological and physical challenges inherent in mental health wards.

What research methodology is applied in this document?

The study utilizes a combination of literature review and a case study approach, analyzing existing academic research alongside observations from 'Ward A' to evaluate current management practices.

How is the main body of the work structured?

The text is organized into a literature review exploring leadership and motivation theories, followed by a discussion of findings and specific, evidence-based recommendations for implementation.

Which leadership theories are analyzed in the book?

The work primarily examines Transactional and Transformational leadership styles, alongside Herzberg’s two-factor theory and Maslow’s Hierarchy of Needs.

What defines the core focus of the study's keywords?

The keywords highlight the critical relationship between organizational management, the mental well-being of nursing staff, and the resulting quality of patient care.

How does the author interpret the role of Laissez-faire leadership on Ward A?

The author suggests that the manager's frequent absence and lack of engagement constitute a Laissez-faire approach, which fails to provide the necessary support for nurses dealing with highly stressful situations.

What specific challenges do staff face on Ward A according to the appendix?

Nurses on Ward A face daily risks of violence and aggression, high administrative burdens from incident reporting, and recurring issues with disorganized shift scheduling.

How does the study link salary to nurse motivation?

While acknowledging that salary is a hygiene factor under Herzberg’s theory, the study notes that it is a frequent source of dissatisfaction, especially when combined with a lack of recognition and advancement opportunities.

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Details

Title
The effectiveness of people management, organisation development strategies and interventions in a mental health setting
Grade
74
Author
Andrew Homer (Author)
Publication Year
2016
Pages
18
Catalog Number
V353855
ISBN (eBook)
9783668403222
ISBN (Book)
9783668403239
Language
English
Tags
Transformational leadership
Product Safety
GRIN Publishing GmbH
Quote paper
Andrew Homer (Author), 2016, The effectiveness of people management, organisation development strategies and interventions in a mental health setting, Munich, GRIN Verlag, https://www.grin.com/document/353855
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