Optimizing the Communication between Business Units Employees and IT-Personnel


Academic Paper, 2015

14 Pages, Grade: 1,7


Excerpt


Table of Contents

List of Figures

1 Introduction
1.1 General approach
1.2 Objective and structure

2 Causes of difficult relationships
2.1 General
2.2 Historical View
2.3 Characteristics and behaviour of the participants
2.4 Personal feelings and fears

3 Ways to optimize communication
3.1 Factors for the interaction between Business Units Employees and IT Personnel
3.2 Regular personal exchange between the participants
3.3 Define fixed point of contact
3.4 Creation of transparency
3.5 Showing IT’s value

4 Conclusion and Outlook

References

Excerpt out of 14 pages

Details

Title
Optimizing the Communication between Business Units Employees and IT-Personnel
College
University of applied sciences Frankfurt a. M.
Course
Intercultural Competencies
Grade
1,7
Author
Year
2015
Pages
14
Catalog Number
V369317
ISBN (eBook)
9783668492677
ISBN (Book)
9783668492684
File size
561 KB
Language
English
Keywords
Optimize, communication, IT, Business, Relationship, Business Units, Employees, Department
Quote paper
Malik Dakdaki (Author), 2015, Optimizing the Communication between Business Units Employees and IT-Personnel, Munich, GRIN Verlag, https://www.grin.com/document/369317

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