There are a lot of studies done in other countries on the impact of ICT on businesses however in Ghana, studies in this field are scarce. This study focused on the impacts of ICT on modern world business in Ghana.
The descriptive survey approach was adopted for this study which involved the use of questionnaires to obtain data which was analysed quantitatively. The respondents included the workers of K.Logistics. The study concluded that ICT is used in businesses for communication, record keeping and also to improve productivity. The study also concluded that limited financial resources, limited data management capacity, breaking down and malfunctioning of computer, poor awareness of ICT application and fund to invest more on ICT device and cost of training IT personnel and cost of repairs in terms internet service are factors that prevent ICT usage in businesses.
Finally, the study also concluded that the use of ICT helps reduce cost, improve productivity, improves business performance, improves profitability of businesses, reduces corruption by helping keep accurate records and also makes transaction easy. The study thus recommended the use of ICT in all businesses to help improve upon productivity.
Table of Contents
- Chapter One: Introduction
- Background of the Study
- Problem Statement
- Objectives of the study
- Research questions
- Significance of the Study
- Delimitation of the Study
- Limitation of the Study
- Definition of Terms
- Organization of the rest of the Study
- Chapter Two: Literature Review
- Introduction
- Definition and Concept of ICT
- Various ways in which ICT is used in Businesses
- Factors that prevent ICT usage in businesses
- The effect of the use of the ICT on the performance of businesses
- Chapter Three: Methodology
- Introduction
- Research Design
- Population
- Sampling and Sampling Procedure
- Instruments
- Pre-testing of questions and administration
- Data collection methods
- Data Analysis
- Retention rate
- Chapter Four: Results and Discussion
- Introduction
- Demography
- Various ways in which the ICT is used in Businesses
- Factors that Prevent ICT Usage in Businesses
- The effect of the use of ICT on the performance of businesses
- Chapter Five: Summary, Conclusions and Recommendations
Objectives and Key Themes
This study aims to investigate the impacts of Information and Communication Technology (ICT) on modern businesses in Ghana, using K. Logistics as a case study. It seeks to understand how ICT is utilized within the company, the factors hindering its wider adoption, and the overall effects on business performance.
- The utilization of ICT in modern Ghanaian businesses.
- Factors limiting the adoption and implementation of ICT in businesses.
- The impact of ICT on business productivity and performance.
- The role of ICT in cost reduction and improved efficiency.
- The relationship between ICT and corruption reduction within businesses.
Chapter Summaries
Chapter One: Introduction: This chapter sets the stage for the study by introducing the background of the research, highlighting the scarcity of studies on ICT's impact on Ghanaian businesses. It clearly defines the problem statement, outlining the need for this research. The study's objectives, research questions, significance, delimitations, limitations, and key terms are explicitly stated, providing a solid foundation for the subsequent chapters. The chapter concludes by outlining the structure of the entire study, guiding the reader through the flow of information.
Chapter Two: Literature Review: This chapter provides a comprehensive overview of existing literature on ICT in business. It begins by defining ICT and exploring its diverse applications in various business contexts. The review then shifts to examine factors that often impede the adoption of ICT in businesses, setting the stage for the empirical investigation in later chapters. Finally, it explores the established relationships between ICT usage and overall business performance, offering a theoretical framework for interpreting the findings of the study.
Chapter Three: Methodology: This chapter details the research design and methods employed in the study. It outlines the descriptive survey approach adopted, justifying the choice of questionnaires as the primary data collection instrument. The chapter meticulously describes the target population, sampling procedures, and data analysis techniques. The pre-testing of the questionnaire and the data collection methods are also explained, ensuring transparency and reproducibility of the research. It explicitly describes how retention rate was considered in the study.
Chapter Four: Results and Discussion: This chapter presents the findings of the study, focusing on how ICT is used in K. Logistics, the factors hindering its broader use, and the effects of ICT on the company's performance. The results are presented using tables, showing the responses to various questions about ICT usage, limiting factors, and its impact. The discussion section interprets these findings, drawing connections between the empirical data and the theoretical framework established in Chapter Two. The chapter systematically analyzes the demographic characteristics of the respondents, relating them to the findings where appropriate.
Keywords
Information and Communication Technology (ICT), business performance, Ghana, K. Logistics, productivity, cost reduction, record keeping, communication, limiting factors, financial resources, data management capacity, ICT adoption, corruption.
Frequently Asked Questions: A Comprehensive Language Preview
What is the overall subject of this study?
This study investigates the impact of Information and Communication Technology (ICT) on modern businesses in Ghana, using K. Logistics as a case study. It examines ICT utilization within the company, factors hindering wider adoption, and the overall effects on business performance.
What are the main objectives of this research?
The research aims to understand: 1) The utilization of ICT in modern Ghanaian businesses; 2) Factors limiting ICT adoption and implementation; 3) The impact of ICT on business productivity and performance; 4) The role of ICT in cost reduction and improved efficiency; and 5) The relationship between ICT and corruption reduction within businesses.
What are the key themes explored in this study?
Key themes include the utilization of ICT in Ghanaian businesses, factors limiting ICT adoption (such as financial resources and data management capacity), the impact of ICT on business productivity, cost reduction, and its potential role in corruption reduction.
What is the structure of the study?
The study is organized into five chapters. Chapter One introduces the background, problem statement, objectives, and methodology. Chapter Two provides a literature review on ICT in business. Chapter Three details the research methodology, including the research design, sampling procedures, and data analysis techniques. Chapter Four presents the results and discussion, analyzing data from K. Logistics. Chapter Five summarizes the findings, draws conclusions, and provides recommendations.
What methodology was used in this research?
The study employs a descriptive survey approach using questionnaires as the primary data collection instrument. The chapter meticulously describes the target population, sampling procedures, and data analysis techniques. Pre-testing of the questionnaire and data collection methods are also explained.
What are the key findings of the study (in general terms)?
The study presents findings on how ICT is used in K. Logistics, factors hindering its broader use, and the effects of ICT on the company's performance. Results are presented using tables, showing responses to questions about ICT usage, limiting factors, and its impact. The discussion section interprets these findings, connecting empirical data with the theoretical framework.
What is the significance of this research?
The study contributes to a better understanding of the impact of ICT on businesses in Ghana, filling a gap in existing research. The findings can inform policy decisions and provide valuable insights for businesses seeking to improve their performance through effective ICT adoption.
What are the keywords associated with this research?
Information and Communication Technology (ICT), business performance, Ghana, K. Logistics, productivity, cost reduction, record keeping, communication, limiting factors, financial resources, data management capacity, ICT adoption, corruption.
Where can I find more detail on specific aspects of the study?
Detailed information on each chapter's content can be found in the provided chapter summaries within the original document. These summaries offer a comprehensive overview of the key concepts and findings presented in each chapter.
What is the target audience for this research?
The target audience includes academics, researchers, policymakers, and business professionals interested in the impact of ICT on business performance in developing countries, particularly Ghana.
- Arbeit zitieren
- Selorm Kuffour (Autor:in), 2017, The impacts of ICT on Modern World Business, München, GRIN Verlag, https://www.grin.com/document/418223
