Emirates Airline is one of the leading airlines in United Arab Emirates, and it is a global airline that operates in 80 countries and 142 cities from its hub in Dubai to other destinations across the globe. The core activities of the airline is the provision of commercial air transportation services both passengers and cargo across its destinations in the world. The Emirates operates the largest fleets of Boeing 777 aircraft and Airbus A380 in the world. Emirates continuous growth has been linked with its vision/mission of striving to go further in all aspects of its operations combined with its organizational behavior and information technology which ensures that all the needs of its stakeholders for instance, employee, customers, shareholders, and the society are met.
Inhaltsverzeichnis (Table of Contents)
- Introduction
- Role of information technology in enhancing the productivity of organizations
- Motivation
- Communication (Internal and external members)
- Organizational structure
- Virtual teams
- Power
- Organization culture
- Rewards system
- Control & budget
- References
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This paper examines the positive impact of adopting information technology in enhancing the organizational behavior of Emirates Airline. It explores the role of technology in boosting productivity, motivating employees, facilitating communication, and shaping organizational culture.
- The impact of information technology on organizational productivity
- The influence of information technology on employee motivation and engagement
- The role of information technology in enhancing internal and external communication within Emirates Airline
- The use of information technology in shaping Emirates Airline's organizational culture
- The benefits of information technology for customer satisfaction and business growth
Zusammenfassung der Kapitel (Chapter Summaries)
- Introduction: This chapter provides an overview of Emirates Airline, highlighting its operations and commitment to enhancing customer experiences through technology.
- Role of information technology in enhancing the productivity of organizations: This chapter examines how information technology has been instrumental in improving productivity across various sectors, including the airline industry. It emphasizes the importance of technology in efficient resource utilization, communication, and decision-making within Emirates Airline.
- Motivation: This chapter delves into the concept of employee motivation, referencing Maslow's hierarchy of needs. It discusses how Emirates Airline utilizes various initiatives, such as training programs and performance management systems, to enhance employee motivation and productivity.
- Communication (Internal and external members): This chapter analyzes the role of information technology in facilitating effective communication within Emirates Airline. It explores how internal communication through various platforms such as email, website, and e-commerce enhances collaboration and efficiency. It also discusses the use of technology for external communication with suppliers and customers, contributing to cost-effectiveness and customer satisfaction.
Schlüsselwörter (Keywords)
This work centers around the critical role of information technology in enhancing organizational behavior. Key terms include organizational productivity, employee motivation, communication, organizational culture, customer satisfaction, and Emirates Airline.
- Quote paper
- Caroline Mutuku (Author), 2018, Positive Impact of Adopting Information Technology in Enhancing Organizational Behavior of Emirates Airline, Munich, GRIN Verlag, https://www.grin.com/document/426905
