Excerpt
Table of contents
List of figures
1 Introduction
2 Nespresso
2.1 Overview
2.2 Product
3 Customer Loyalty Management
3.1 Reference object
3.2 Customer segmentation and target groups
3.3 Loyalty instruments
3.4 Targeted partnerships
4 Customer experience and service experience
5 Conclusion and future outlook
6 Table of literature
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- Andreas Mederer (Author), 2018, Factors for Marketing Excellence, Munich, GRIN Verlag, https://www.grin.com/document/459408
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