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The role of Costumer Service in a Marketing Campaign

Name: The role of Costumer Service in a Marketing Campaign
Price: 18.95 EUR
Availability: InStock
Author: Ugwuja Chinonso Oliver
ISBN: 9783346038159

Akademische Arbeit, 2018

21 Seiten, Note: 2.1

Ugwuja Chinonso Oliver (Autor:in)

Leseprobe

Dedication

Acknowledgement

CHAPTER ONE
1.1: THE PREAMBLE
1.2: The Ten (10) Commandments of Great Customer Service

CHAPTER TWO
2.1: LITERATURE REVIEW: DEFINITION OF TERMS
2.2: CUSTOMER AND CUSTOMER SERVICE DEFINITIONS
2.2.1: Who is a Customer?
2.2.2: What do we mean by the term ‘Customer Service?’
2.3: The Definition of Marketing
2.3.1: TYPES/FORMS OF MARKETING
2.4: MARKET- DEFINITIONS
2.4.1: Classification of Markets

CHAPTER THREE
3.1: THE ROLE OF CUSTOMER SERVICE IN A MARKETING CAMPAIGN
3.2: Customer Service and Marketing – As Two Sides of a Coin

CHAPTER FOUR
4.1: SUMMARY AND CONCLUSION

REFERENCES

Ende der Leseprobe aus 21 Seiten

Details

Titel: The role of Costumer Service in a Marketing Campaign
Veranstaltung: CUSTOMER SERVICE AND MARKETING
Note: 2.1
Autor: Ugwuja Chinonso Oliver (Autor:in)
Jahr: 2018
Seiten: 21
Katalognummer: V500616
ISBN (eBook): 9783346038142
ISBN (Buch): 9783346038159
Sprache: Englisch
Schlagworte: costumer, service, marketing, campaign, Business Economics, The Role of Customer Service, Chinonso Oliver Ugwuja

Arbeit zitieren: Ugwuja Chinonso Oliver (Autor:in), 2018, The role of Costumer Service in a Marketing Campaign, München, GRIN Verlag, https://www.grin.com/document/500616

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